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Meltwater ramps up APAC growth with new business wins, enhanced capabilities

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Sydney, Australia – Global media intelligence and data analytics company, Meltwater, has announced several product enhancements and the addition of several new premium clients, including IKEA Australia.

Aside from IKEA, Austrade, Australia’s trade, investment, and education promotion agency, is the latest client to appoint Meltwater to replace multiple existing vendor partners. The company will be deploying Meltwater’s integrated solutions both in its Australian operations and all its global offices. It’s the most recent of Meltwater’s Australian-based multinational clients who have opted to standardise their use of Meltwater globally.

Meanwhile, as part of its ongoing commitment to invest in research and development, Meltwater has recently launched its enhanced TV & Radio (Broadcast Content) offering which includes diarised speech to text for transcripts and identification of supers/banners for TV coverage. It has also announced the introduction of facial recognition technology to further improve its platform offering. Meltwater has also confirmed that it has secured long-term deals with The Australian and Australian Financial Review to support its media monitoring capabilities. These deals coincide with a global partnership with Twitter for industry-leading access to its social data intelligence pipeline.

In addition, Meltwater has expanded its local workforce with 47 new people joining the company in Australia in the last year and three new strategic senior appointments set to lead key functions across APAC, which includes Upali Dasgupta stepping into the newly created role of marketing director based in Singapore.

David Hickey, Meltwater’s regional director, believes that the breadth of their offering combined with their exceptionally strong locally based team means that they can provide unparalleled support for the often-complex requirements of their customers both here and across the region. 

Over the past year, Meltwater has also completed the acquisition and onboarding of four insights companies with a focus on emerging areas including social media engagement and influencer marketing. These include social media intelligence company Linkfluence, influencer marketing company Klear, community-based research company Owler, and AI start-up Deepreason.ai. Meltwater also recently partnered with Hubspot on World Certification Week in a bid to support the learning and development of its local talent by joining the Great Upskilling initiative. 

Hickey said, “We have always placed a lot of importance on learning and development, it’s in our DNA and our partnership with Hubspot was in perfect alignment with our values. At Meltwater, we regularly invest in upskilling through training budgets and are further investing in our employees by hosting a yearly two-day Australian Leadership Development Summit in Sydney for the entire national team.”

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