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Deliveroo, Gojek ink long-term partnership to enhance user experience in Singapore

by Teddy Cambosa

-

August 1, 2023

Deliveroo, Gojek ink long-term partnership to enhance user experience in Singapore

Singapore – Food delivery company Deliveroo and super app platform Gojek have announced that they have entered into a long term partnership, aimed at enhancing the user experience of their customer base in Singapore.

As part of the broad partnership, the two companies will introduce extensive new benefits and drive impactful cross-platform savings for both Deliveroo and Gojek users. 

Both companies will also work together on joint initiatives that build customer loyalty and create increased earnings opportunities for driver-partners and delivery-riders across both platforms. In addition, Deliveroo and Gojek will look to explore other possible areas for deeper alignment and collaboration, including community engagement and sustainability.

Moreover, co-branded Deliveroo and Gojek voucher packs can also be purchased via the Gojek app offering significant discounts to users. Available in ‘Lite’ and ‘Standard’ bundles, users can avail of combined savings on their food delivery and ride-hailing needs. Combined voucher bundles will also be available for purchase on ShopBack, providing even greater value for customers. 

Lien Choong Luen, general manager at Gojek Singapore, said, “As two of the leading providers in on-demand services, joining forces with Deliveroo makes a lot of sense for us. By collaborating across ride-hailing and food delivery services, not only are we able to bring additional value and exciting new benefits to customers, but this partnership will also help to provide increased earnings opportunities for our driver-partners.” 

He added, “Ensuring that they can build a sustainable livelihood on our platform will always be a priority for us, and collaborating with like-minded partners, such as Deliveroo, has an important role to play in helping us to achieve that goal. This long-term partnership is just the start and we look forward to working closely with Deliveroo to drive greater convenience and meet the changing needs of all our users across Singapore.” 

Meanwhile, Jason Parke, general manager at Deliveroo Singapore, commented, “Through this partnership with Gojek, Deliveroo reaffirms its commitment to enhancing offerings to consumers. Beyond that, we will also be able to create greater visibility for Deliveroo merchants to a wider pool of consumers. We have identified these synergies with Gojek as we work towards our mutual goal of providing convenience, value and the best service to our partners who keep us fed and get us where we need to go.”

He added, “With National Day around the corner, we further celebrate the nation’s milestone by bringing greater value to consumers through convenience and savings, along with wider contributions towards the daily lives of Singaporeans and the economy.” 

Related Tags Singapore Partnerships Gojek User experience Deliveroo
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