Singapore brands’ success hinges on more than just reaching consumers—it is also about engaging them through intelligent, seamless, and personalised connections. Marketers stand at the forefront of this evolution, harnessing advanced technologies to keep pace with the dynamic industry. To thrive, brands must navigate the AI-first world, leveraging its capabilities while strengthening their omnichannel strategies.
Designed to empower this shift in the industry, the ‘AI-volution: Spark, Engage, Convert’ workshop is heading straight to the hub of innovation to dive into AI and omnichannel strategies for customer engagement. While discussing practical applications in marketing, the event will also gather brands and industry experts to share insights and ultimately shape customer engagement strategies.
The workshop will be held on 2 July 2025 at InterContinental Singapore, from 9:30 a.m. to 12:30 p.m. SGT. Through the event, brands will gain knowledge on methodologies and platforms essential for forging meaningful connections with customers. It aims to demystify how AI-driven personalisation and omnichannel journeys are becoming the catalyst for sustainable growth.
Participants can expect mastery of omnichannel, blending AI with human connection, and customer-centric growth through the workshop. The event will cover strategies for creating seamless customer journeys, leveraging AI for personalised interactions, and the importance of innovative digital chat. Attendees will also engage in interactive sessions and hear from industry leaders on customer-first principles for sustainable growth.
Leading this transformative session is Asnawi Jufrie, vice president and general manager for Southeast Asia at SleekFlow, an omnichannel conversational AI platform. Jufrie’s extensive background in CRM, CX, and AI positions him to provide extensive insights on how brands can scale through smart automation while preserving the human element in their customer-first approach. More speakers will be announced soon to complete the lineup.
SleekFlow partnered with MARKETECH APAC to host the event. To join the AI-volution and redefine your brand’s customer engagement, register your interest here to secure a spot and step into the future of intelligent customer engagement.
