AI-volution: Spark, Engage, Convert

2 July 2025 | 9:30AM - 12:30PM SGT | InterContinental Singapore

Step into the future of customer engagement at AI-volution: Spark, Engage, Convert, a workshop designed for brands ready to harness the power of AI and omnichannel strategies. From keynote insights to deep-dive case studies, discover how today’s most innovative companies are streamlining operations, driving personalization, and scaling meaningful customer connections.

Happening on 2 July at InterContinental Singapore, the event features dynamic sessions including a panel on sustainable growth through customer-first strategies and a behind-the-scenes look at how top brands are transforming digital chat to stay relevant in an AI-first world.

Cap it off with an interactive demo that can supercharge your sales, marketing, and support efforts.

Spots are limited—register your interest now and be part of the AI-volution!

Workshop Agenda

9:30 AM

to 10:00 AM

Registration & Networking

10:00 AM

to 10:15 AM

Keynote Presentation: The Omnichannel Advantage: Revolutionising Customer Experience in the Age of AI

Seamless Journeys: Crafting cohesive experiences across channels by integrating new messaging platforms
Data-Driven Personalisation: Tailoring interactions for customers in your omni-enterprise
Streamline with Automation: Managing multiple channels and strategies for consistent brand messaging

10:15 AM

to 10:50 AM

Case Study Deep Dive: Behind Digital Chat Strategies, and What It Means to Brands Today

Importance of digital chat strategies in the modern business landscape
Adopting innovative digital chat strategies to stay competitive and relevan
Balancing automation with a human touch

10:50 AM

to 11:05 AM

BREAK

11:05 AM

to 11:15 AM

Interactive Session: Roundtable Reimagined!

11:15 AM

to 11:50 AM

Panel Discussion: Ensuring Sustainable Growth by Putting Customer-First Principles into Action

Explore why ‘Customer-First’ principles are crucial to grow a brand sustainably and be relevant in today’s landscape
Leveraging technology to enhance customer-centric strategies to improve both topline and bottomline
Impact and challenges of putting ‘Customer-First’ principles into action across sales, marketing and service functions

11:50 AM

to 12:30 PM

SleekFlow in Motion: An Interactive Demo

Experience firsthand how SleekFlow can transform or enhance your sales, marketing and support strategy, helping you drive growth and enhance customer loyalty.

12:30 PM

to 1:30 PM

LUNCH

KEY TAKEAWAYS

Omnichannel Wins

Streamline customer journeys across every platform to deliver a seamless, connected brand experience.

Smart Conversations, Human Connection

Blend smart automation with human empathy to craft meaningful chat experiences

A Customer-First Strategy

Drive long-term success by placing customer needs at the core of your business approach

AI in Action

Empower teams with AI to simplify workflows and enhance customer interactions

Ready to Join the AI-volution?

Meet Your Expert Trainer

Asnawi Jufrie

VP & General Manager for SEA

Asnawi Jufrie is the Vice President and General Manager of Southeast Asia at SleekFlow, a leading omnichannel conversational AI platform. With a strong background in CRM, CX and AI, he drives Sleekflow's regional strategy and works with industry leaders and prominent brands across various industries embrace chat-first, AI-powered engagement. A recognised leader in digital transformation, Asnawi brings practical insights and forward-thinking strategies that empower teams to scale through smart automation while keeping human connection at the core of a customer-first approach.

Who Should Attend?

Marketing professionals, innovators, entrepreneurs, and anyone seeking to enhance omnichannel and customer engagement strategies are welcome at “AI-volution: Spark, Engage, Convert.” From cutting-edge insights to hands-on demos, discover how top brands are scaling personalisation, boosting efficiency, and staying ahead in an AI-first world.

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FAQs

How much is the training fee to attend this workshop?

There is no fee at all. MARKETECH APAC will carefully select the participants to attend this course at no cost.

Is my registration confirmed upon filling out the form?

No, MARKETECH APAC Team will send you a confirmation email if you’re registration is confirmed. You will receive an email 1 week after you register your interest. Please note that as this workshop is offered free of charge to select brands, our objective is to accommodate 1 representative per company. This approach is designed to optimise the learning prospects for a broader range of companies.

Will I receive a certificate of attendance?

Yes, we will send the digital certificate of attendance around 1 week after the workshop.