Malaysia – Global brand and customer experience agency VMLY&R Malaysia has introduced the fluffy influencer ‘Yunni’ as part of its new campaign for Telekom Malaysia’s (TM) game-changing Unifi offerings promotion.
Yunni, VMLY&R Malaysia’s brainchild, is a larger-than-life mascot that personifies Unifi’s new convergence package, bringing together fixed broadband, mobile, and lifestyle services. This new convergence package removes the customer’s pain and frustration of store-hopping to various suppliers to get everything they need at a reasonable price.
The campaign features a single-minded message, ‘0% Geram, 100% Ngam’, which translates to ‘0% anger, 100% perfect’. Unifi believes that finding a single telco in Malaysia to fulfil all of a customer’s digital lifestyle needs can be a complex and frustrating task.
And so, as part of the campaign, Yunni’s motto emphasises just how great it is to consolidate all these services to maximise savings and reduce frustration.
The campaign will also be available in TV commercials, digital films, OOH and DOOH, programmatic banners, social, on-ground activation, BTL, and in-store. There are also plans to expand Yunni as mascot merchandise after it has gained popularity.
Commenting on the campaign, Andrew Pinto, head of brand and marketing at TM, said, “This convergence campaign from Unifi offers a first-of-its-kind package that brings together fixed broadband, mobile, and lifestyle services into one game-changing offering. Unifi aims to provide an all-in-one solution offering more value for money and an elevated customer experience to become a one-stop centre.
He added, “VMLY&R worked with us to develop and execute a campaign which would communicate our new convergence plan in a way that would stand out and resonate with the market’s needs. Yunni is proving incredibly popular, and the results already speak for themselves.”
Victoria Chu, head of client engagement at VMLY&R Malaysia, also shared, “The success of this campaign stems from our strong partnership with the Unifi marketing team, who wholeheartedly believed in our capabilities and provided us with unwavering support. They entrusted us with the responsibility to spearhead one of the most significant campaigns of the year. This achievement marks just the beginning of our collaborative efforts, and we foresee further expansions on the horizon.”
