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Telkom, Microsoft partner to scale digital transformation in Indonesia

Jean Cabico - May 3, 2022

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Jakarta, Indonesia – ​Indonesia-based telco Telkom has partnered with tech giant Microsoft to accelerate Indonesia’s digitalisation and strengthen intelligent infrastructure. This partnership is a continuation of the memorandum of understanding signed by Telkom and Microsoft in August 2021.

The partnership aims to support Telkom’s vision as the digital telecommunications company of choice in order to advance society and empower the country’s digital economy, as well as support Microsoft’s Empower Indonesia initiative. It will also explore new opportunities in the market, and empower organisations in various industry segments by leveraging the telco’s infrastructure.

Moreover, the partnership will see Telkom accelerating the level of enterprise adoption of cloud-based services and a secure cloud environment, as well as increasing competence through training and Microsoft certification. This will help TelkomGroup to increase employee productivity, simplify the collaboration process, automate work processes, increase customer engagement, and create innovation, as well as increase the efficiency of operational activities safely.

In terms of intelligent infrastructure, Telkom and Microsoft will also collaborate in developing national intelligent infrastructure. The cooperation being explored, for example, includes the use of Telkom’s Hyperscale Data Center infrastructure assets to support the country’s digital transformation journey and several operational activities for Microsoft’s upcoming data centre region in Indonesia as announced in 2021.

Ririek Adriansyah, Telkom’s president director, shared that the initiative to establish strategic partnerships with a number of global tech companies is expected to have a positive impact on Telkom’s business development, especially in the digital platform and digital services domain.

“We really welcome this collaboration with Microsoft in the hope that it will not only bring benefits to both parties, but more importantly, it can provide the greatest benefit to the digitisation of Indonesia,” said Adriansyah.

Meanwhile, Dharma Simorangkir, Microsoft’s president director for Indonesia, said, “Technology is the cornerstone of industrial digital transformation. Through strengthening collaboration with Telkom, we hope to be able to further assist Indonesia in every stage of the national digital transformation, and build personalised services that bring us closer to Digital Indonesia.”