Jakarta, Indonesia – GoTo Group has taken a significant step forward in enhancing productivity across its engineering teams by collaborating with Microsoft Indonesia to adopt GitHub Copilot, an AI developer tool.

GoTo’s move in integrating AI into the company’s workflow underscores its commitment to driving innovation while empowering its workforce to deliver impactful technology at scale. 

Hans Patuwo, chief operating officer at GoTo said, “Since June 2024, almost a thousand GoTo’s engineers have adopted GitHub Copilot, with full rollout expected by mid-October 2024. The adoption of this AI-powered coding assistant has enabled our engineers to enhance code quality and to accomplish more in less time.”

He added, “GoTo engineers have reported significant time savings averaging over seven hours per week, allowing them to innovate with greater speed and to bring more value to our users.”

GitHub Copilot aims to boost engineers’ productivity and happiness in daily coding tasks with its AI capabilities, from real-time code suggestions, chat assistance in the integrated development environment, to breaking down complex coding concepts using daily conversational language.

Andrew Boyd, general manager of digital natives and startups at Microsoft Asia, said, “We are proud to support GoTo in their mission to empower progress by offering technology infrastructure and solutions that enable everyone to thrive in the digital economy. By integrating GitHub Copilot into their engineering processes, GoTo equips their teams with the tools to innovate faster, enhance productivity, and ultimately deliver greater user value.”

He added, “Trust and technology go hand-in-hand, and this collaboration underscores our shared commitment to harnessing AI technology, creating meaningful opportunities for all Indonesians, and accelerating an inclusive digital transformation agenda as part of Microsoft’s Empowering Indonesia initiative.”

Meanwhile, Nayana Hodi, engineering manager at GoTo shared, “GitHub Copilot has significantly reduced syntax errors and provided helpful autocomplete features, eliminating repetitive tasks and making coding more efficient. This has allowed me to focus on the more complex elements in building great software.”

Lastly, Sharryn Napier, vice president for APAC at GitHub, stated, “We are thrilled to empower GoTo with GitHub Copilot, equipping their engineers with AI across the software development lifecycle. GoTo has implemented an impressive evaluation strategy, collaborating directly with engineers to collect first-hand measurements that showcase real impact. By quantifying the value of Copilot from the start, GoTo is building strong momentum for widespread adoption and accelerated learning across their engineering team. We’re excited to continue this journey, helping GoTo ship software ahead of the curve and accelerate the pace of innovation.”

Singapore – Microsoft has named Rodrigo Kede Lima as the new president of Microsoft Asia, succeeding Ahmed Mazhari who held the position for five years.

Leveraging his experience in digital transformation, Lima will spearhead Microsoft business in 20 countries, encompassing a team of 30,000 employees. As president, he will lead the team in unlocking opportunities for sustainable economic growth of the company. 

Lima held other leadership roles since joining Microsoft in 2020, including the position of president for Microsoft Americas Enterprise.

At IBM, where he previously worked, Lima led initiatives in the technology industry as president of IBM in Brazil and Latin America.

Judson Althoff, executive vice president and chief commercial officer at Microsoft Corporation, commented, “I am thrilled to welcome Rodrigo Kede Lima as the new President for Microsoft Asia. Rodrigo’s extensive experience and proven leadership in driving digital transformation make him the perfect fit for this role. His commitment to empowering our people, customers and partners will be invaluable as we lead AI Transformation in the region and make a significant impact on the communities we serve. I would also like to thank Ahmed Mazhari for his key contributions in building Microsoft’s reputation as a trusted partner in Asia.”

“I am truly honored and excited to take on the role of President for Microsoft Asia. This region is at the forefront of digital transformation and now has the opportunity to lead the world in the era of AI. I am committed to work with our talented teams to drive innovation and empower our customers and partners to ride this next wave. In doing so, we will unlock inclusive growth for all across Asia,” Lima said.

Singapore – Meltwater, a global leader in media monitoring and intelligence, has bolstered its presence in the Asia-Pacific region through strategic senior leadership appointments and key partnerships aimed at launching innovative AI-driven products.

The first of Meltwater’s new appointments is Josh Drasta, who will assume the role of enterprise sales area director for APAC. Drasta brings over a decade of experience in sales and partnerships, having worked with companies such as Digimind, Google, and Isentia. His previous experience with Linkfluence, which was acquired by Meltwater in 2021, further deepens his familiarity with the company’s capabilities and solutions.

Joining Drasta is Alexandra Feig, who has been appointed as the new head of talent for APAC. Feig will lead a dynamic team dedicated to designing and implementing innovative recruitment strategies, processes, and best practices. Before joining Meltwater, she spearheaded Zendesk’s talent acquisition efforts across APAC and held senior roles in talent acquisition at Indeed and EssenceMediacom.

Rounding out the series of new appointments is Chris Hackney, who will step into the role of chief product officer. Hackney will oversee the strategic direction, expansion, and operation of Meltwater’s product portfolio.

With over 25 years of experience in the technology sector, Hackney has successfully built several pioneering companies and has a proven track record of driving innovation and growth in B2B SaaS companies. He has also held executive positions at Cision, Trendkite, Mercury Healthcare, and AI Guardian.

Since Hackney’s appointment, Meltwater has introduced a series of significant product innovations and strategic partnerships.

Meltwater’s new appointments coincide with the company’s accelerated AI-driven growth, marked by innovative product launches. In addition to expanding its leadership team, Meltwater has secured a strategic partnership with Microsoft to introduce the new ‘Meltwater Copilot.’

Meltwater Copilot is a next-generation communications assistant built on Microsoft’s technology stack—including Azure OpenAI Service, Microsoft 365, and Copilot for Microsoft 365. This tool enables users to access real-time insights such as brand mentions, sentiment analysis, key issues, and competitive benchmarking, all seamlessly integrated within their Teams environment.

The Meltwater Copilot App for Teams and its Microsoft 365 extension leverage cutting-edge AI from both Microsoft and Meltwater to harness Meltwater’s extensive global data set, processing over a billion pieces of information daily. Both companies aim to transform how communications and marketing professionals interact with data through this collaborative innovation. 

Additionally, Meltwater has partnered with CYFIRMA to enhance its brand protection and digital security capabilities. This integrated solution combines Meltwater’s AI-powered media and social intelligence suite with CYFIRMA’s DeCYFIR—the industry’s first external threat landscape management platform—providing a comprehensive approach to risk monitoring and mitigation.

This partnership provides organisations with enhanced visibility into potential threats across diverse digital environments, enabling them to proactively protect their brand and make informed decisions in today’s complex digital landscape.

David Hickey, executive director for Asia Pacific at Meltwater, said, “We have seen significant growth this past year in key markets like the Philippines, Australia, China, and Japan, and AI continues to present a tremendous opportunity for Meltwater in the APAC region.” 

“Our early investment in AI has led to the development of the latest generative AI capabilities, enabling our customers to unlock the full potential of online data without the need for technical expertise. We look forward to building on this momentum and rolling out more innovations that provide greater value, empowering organisations of all sizes to make better data-driven business decisions,” he added. 

Recently, Meltwater’s consumer intelligence solution provided in-depth insights into the Paris 2024 Olympic Games. Through visual analytics and social listening, it assessed how sports brands engaged with audiences and how the performance of select athletes influenced their visibility.

Philippines – A staggering 89% of leaders in the Philippines believe their company needs to adopt AI to stay competitive, according to a report from Microsoft Corp. and LinkedIn.

The report showed that AI holds value for many Filipinos at the leadership level, with 89% believing it will give them a competitive edge. This puts the Philippines ahead of its global and regional counterparts at 79% and 84%, respectively.

Meanwhile, 55% of Filipino leaders are concerned that their organisation lacks a clear plan and vision for implementing AI. Although this figure is lower than the global and regional averages of 78% and 61%, respectively, it highlights potential consequences when local companies cannot meet the growing demand for AI resources.

Microsoft and LinkedIn’s data further shows that employees want AI at work, and they are making the move to use it themselves without waiting for their companies to catch up. 

In the Philippines, 86% of Filipino knowledge workers use AI at work, higher than the global average of 75% and the regional average of 83%. 

Additionally, 83% of Filipino AI users bring their own AI tools to work, practicing what is called ‘Bring Your Own AI’ (BYOAI), which introduces privacy, security, and legal risks for companies. This trend is also observed globally, with 78% of employees participating in BYOAI, and regionally at 79%.

For employees, having skills in AI will not only benefit the company but also them as individual workers. It ‘raises the bar and breaks the career ceiling’, as the report stated. 

In the data, it was revealed that 70% of Filipino leaders now will only hire someone with AI skills, a preference that is seen in 66% and 70% of global and regional leaders, respectively.

Interestingly, a smaller percentage of Filipino leaders (68%) are willing to hire a less experienced employee with AI skills over a more experienced candidate, compared to the global and regional averages of 71% and 76%, respectively.

Furthermore, because of the growing demand for AI in the hiring market, mentions in LinkedIn job posts grew by 17%, and 142x more users globally added AI skills to their profiles as of last year.

Considering all this data, Microsoft and LinkedIn suggest that for Philippine workplaces to stay ahead, they must take advantage of demand and start investing in AI to equip their employees with tools and skills to remain competitive.

As part of the report, Microsoft and LinkedIn also discussed the rise of AI power users. An ‘AI power user’ is someone who uses technology several times a week, saving 30 minutes of work daily. 

In the Philippines, the data shows that 86% of power users frequently start their day with AI, while another 86% use it to plan for the next. Demand is high among AI power users in the Philippines. They are 52% more likely to ask coworkers about useful prompts compared to 40% of global users, and 65% more likely to experiment with different ways of using AI compared to 68% of global users.

Filipino AI power users are significantly more likely to hear from their leadership about the importance of generative AI—57% more likely from their CEO, 41% more likely from their department head, and 107% more likely from their manager’s manager, compared to 61%, 40%, and 42% for global AI power users, respectively.

However, while Filipino power users are increasingly interested in learning about technology, the report reveals that they aren’t being trained enough. 

Only 30% are more likely to get training, especially on prompts (23% more likely) and using AI for their specific role or function (37% more likely). Globally, the percentage of AI power users likely to get training is 42%, and regionally, it is 36%.

Atul Harkisanka, Philippines country lead at LinkedIn, said, “As the Philippines witnesses a transformative shift in the workplace due to AI, companies are realising the need for a new talent playbook. With how rapidly the talent ecosystem evolves, leaders who prioritise agility and invest in skills development to build an AI-ready workforce gain a competitive edge.” 

“68% of Filipino business leaders will hire a less experienced candidate with AI skills, emphasising the urgency and importance for professionals to focus on advancing their AI aptitude through upskilling. Meanwhile, our data shows a 65% increase in learning hours for the top 100 AI/GAI courses from 2022 to 2023 on LinkedIn Learning. A record number of learners took the top AI courses on LinkedIn since January 2023 across Southeast Asia, Australia, and India.”

Meanwhile, Peter Maquera, CEO of Microsoft Philippines, shared, “2023 will be remembered as the year of AI, but this year we will start to see real impact as we move from potential applications to living innovations. The current state of AI adoption in the Philippines is very promising. We’re seeing innovation at scale across industries through our customers, who are unlocking efficiency, personalisation, security, and sustainability by applying AI solutions to their challenges and priorities.” 

“In terms of the workforce, our 2024 Work Trend Index shows Filipino employees are leading not just Asia but the world in leveraging AI to help boost productivity, efficiency, and creativity. More and more, the AI business imperative is becoming clearer, but there are still opportunities to explore and imperatives to take. Microsoft is committed to empowering this broad transformation as we bring more advanced AI technologies and platforms to the world, as well as insights to guide our customers and partners.”

Malaysia – Microsoft has announced that it will invest US$2.2 billion over the next four years to promote Malaysia’s digital transformation. The investment demonstrates Microsoft’s commitment to developing Malaysia as a hub for cloud computing and related technologies like generative AI. This project seeks to increase the nation’s productivity, competitiveness, resilience, and economic growth. 

The investment in digital infrastructure continues Microsoft’s April 2021 initiative, Bersama Malaysia (Together with Malaysia), which aims to promote inclusive economic growth. This project included preparations to set up the company’s first datacenter area in the nation. 

The disclosed investment places Microsoft in a position to handle Malaysia’s growing need for cloud computing services. Furthermore, it enables Malaysia to capitalise on the significant economic and productivity opportunities presented by AI technology. 

Microsoft revealed a broader pledge to provide 2.5 million people in the member states of the Association of Southeast Asian Nations (ASEAN) with chances for AI skill development by 2025. Governments, nonprofit organisations, corporate entities, and communities throughout Malaysia, Indonesia, the Philippines, Thailand, and Vietnam will all work together to give this training and support. 

The commitment builds on Microsoft’s recent skilling efforts in Malaysia, including its success in providing digital skills to over 1.53 million Malaysians as part of the Bersama Malaysia project. 

Microsoft intends to continue working with the Malaysian government on a number of projects aimed at strengthening the country’s digital environment. Among these efforts is the establishment of a national AI Center of Excellence in collaboration with Malaysia’s Ministry of Digital Agency. The objective is to ensure compliance with AI governance and regulatory standards while fostering the deployment of AI across critical industries.

In order to strengthen Malaysia’s cybersecurity capabilities, Microsoft will continue to work with the National Cyber Security Agency of Malaysia (NACSA) as part of the Perisai Siber (Cyber Shield) program. Through security evaluations and capacity building, our alliance will put the public sector’s security and resilience first. 

Furthermore, Microsoft wants to support NACSA as it develops the next stage of the country’s cybersecurity strategy, serving as NACSA’s principal agency for cybersecurity matters in Malaysia. The two organisations will also engage in more extensive cooperation to develop cybersecurity knowledge via programs such as Microsoft’s Ready4AI&Security initiative.

Microsoft continues to support the growth of Malaysia’s developer community by launching new projects like AI Odyssey. This initiative aims to assist 2,000 Malaysian developers in becoming AI subject matter experts by acquiring new skills and obtaining Microsoft credentials. 

Speaking about the investment, Satya Nadella, chairman and CEO, Microsoft, said, “We are committed to supporting Malaysia’s AI transformation and ensure it benefits all Malaysians. Our investments in digital infrastructure and skilling will help Malaysian businesses, communities, and developers apply the latest technology to drive inclusive economic growth and innovation across the country.”

Meanwhile, YB Senator Tengku Datuk Seri Utama Zafrul Abdul Aziz, Malaysia’s Minister of Investment, Trade & Industry, said, “Microsoft’s 32-year presence in Malaysia showcases a deep partnership built on trust. Indeed, Malaysia’s position as a vibrant tech investment destination is increasingly being recognized by world-recognized names due to our well-established semiconductor ecosystem, underscored by our value proposition that ‘this is where global starts’.” 

He added, “Microsoft’s development of essential cloud and AI infrastructure, together with AI skilling opportunities, will significantly enhance Malaysia’s digital capacity and further elevate our position in the global tech landscape. Together with Microsoft, we look forward to creating more opportunities for our SMEs and better-paying jobs for our people, as we ride the AI revolution to fast-track Malaysia’s digitally empowered growth journey.” 

Andrea Della Mattea, president of Microsoft ASEAN, expressed, “We are honoured to collaborate with the government to support their National AI Framework, which enhances the country’s global competitiveness. This strategic emphasis on AI not only boosts economic growth but also promotes inclusivity by bridging the digital divide and ensuring everyone gets a seat at the table, so every Malaysian can thrive in this new digital world. As a result, Malaysia is steadily establishing itself as a regional hub for digital innovation and smart technologies, embodying a forward-thinking approach that prioritises sustainable development and societal well-being through digital transformation.” 

Washington, USA – Microsoft and The Coca-Cola Company have recently announced a five-year strategic partnership to align Coca-Cola’s core technology strategy systemwide; enable the adoption of leading-edge technology; and foster innovation and productivity globally.

As part of the partnership, Coca-Cola has made a $1.1 billion commitment to the Microsoft Cloud and its generative AI capabilities. The collaboration underscores Coca-Cola’s ongoing technology transformation, underpinned by the Microsoft Cloud as Coca-Cola’s globally preferred and strategic cloud and AI platform.

Through the partnership, the companies will jointly experiment with groundbreaking new technology like Azure OpenAI Service to develop innovative generative AI use cases across various business functions. This includes testing how Copilot for Microsoft 365 could help improve workplace productivity.

Moreover, Coca-Cola has migrated all its applications to Microsoft Azure, with most major independent bottling partners following suit. As a pioneer in AI adoption, Coca-Cola has been innovating with generative AI for nearly a year and has already leveraged Azure OpenAI Service to reimagine everything from marketing to manufacturing and supply chain and beyond. 

The company is currently exploring the use of generative AI-powered digital assistants on Azure OpenAI Service to help employees improve customer experiences, streamline operations, foster innovation, gain a competitive advantage, boost efficiency and uncover new growth opportunities.

Judson Althoff, executive vice president and chief commercial officer at Microsoft, said, “Through our long-term partnership, we have made significant progress to accelerate system-wide AI Transformation across The Coca-Cola Company and its network of independent bottlers worldwide. We are proud to support Coca-Cola as it continues to embrace the era of AI and looks to solutions like Azure OpenAI Service and Copilot for Microsoft 365 to drive innovation across every area of its business.”

Meanwhile, John Murphy, president and chief financial officer of The Coca-Cola Company, stated, “This new agreement builds on the success of Coca-Cola’s partnership strategy with Microsoft, showing our commitment to ongoing digital transformation. Our partnership with Microsoft has grown exponentially, from the $250 million agreement we initially announced in 2020 to $1.1 billion today.”

Lastly, Neeraj Tolmare, senior vice president and global chief information officer for The Coca-Cola Company, commented, “Our expanded partnership with Microsoft is an important next chapter in Coca-Cola’s journey toward a digital-first enterprise powered by emerging technologies. Microsoft’s capabilities help accelerate our adoption of AI to create incremental enterprise value.”

Hong Kong FWD Group Holdings Limited announced today that it has extended its partnership with Microsoft for a four-year period. This partnership intends to provide access to the most recent generative artificial intelligence technologies while still retaining support for FWD’s cloud-first technology strategy. 

By utilising Microsoft’s Azure OpenAI Service and other enterprise-grade developments, FWD Group aims to enhance its generative AI ambitions. The business expects to gain from Microsoft Azure’s AI models as well as its private networking, security, and monitoring features. 

In a number of areas, including underwriting, claims, channel and agent performance, acquisition, marketing, underwriting, and customer service, FWD Group is actively working to enhance the client experience and streamline its business processes. The business also used Copilot for Microsoft 365 early on, which is an AI assistant that helps staff with daily chores. 

Speaking about the partnership, Ryan Kim, group chief digital officer of FWD Group, said, “Digital innovation has always been core to FWD’s vision of changing the way people feel about insurance. This collaboration marries FWD’s pioneering spirit in Asia in some of the fastest growing insurance markets in the world, with the global scale and skill that Microsoft brings in engineering and AI.” 

He added, “We’re excited to harness more next-generation innovations to develop new industry use cases and standards that we believe will shape the insurance journey of the future.” 

Meanwhile, Bill Borden, corporate vice president of Worldwide Financial Services, Microsoft, stated, “AI is driving transformation across the financial services industry, opening new opportunities for innovation and business growth with agility and at scale. We are thrilled to strengthen our AI partnership with FWD by offering Azure OpenAI Service and Copilot for Microsoft 365 capabilities to enable world-class customer experiences and operations securely and responsibly.” 

“As a pivotal player in the global financial landscape, the Asia Pacific region stands out for its dynamism and adaptability, fostering continuous growth and driving innovation. We are committed to empowering our customers in the region with generative AI capabilities in a responsible way. With Microsoft’s enterprise-grade AI advancements, we are helping the financial services ecosystem accelerate innovation to drive operational efficiency and greater value creation to customers,” Borden added. 

Singapore – Tech giant Microsoft has announced that it will be laying off 1,900 employees at Activision Blizzard and Xbox, with primarily layoffs occurring at Activision Blizzard, and some Xbox and ZeniMax employees getting affected by the cuts, according to reports from The Verge.

Occurring just after Microsoft’s recent acquisition of Activision Blizzard, the company has decided to proceed with the layoffs to follow a sustainable cost structure plan that will support the growth of the business.

Alongside the layoffs, Mike Ybarra, president of Blizzard, and Allen Adham, chief design officer at Blizzard, have both decided to leave the company, with a new president being appointed by Microsoft for the following week. 

Blizzard’s previously announced survival game has also been cancelled as part of these changes. Addressing this, Microsoft said that it will be “shifting some of the people working on it to one of several promising new projects Blizzard has in the early stages of development.”

Talking about the layoffs, Phil Spencer, CEO of Microsoft, said, “As we move forward in 2024, the leadership of Microsoft Gaming and Activision Blizzard is committed to aligning on a strategy and an execution plan with a sustainable cost structure that will support the whole of our growing business. As part of this process, we have made the painful decision to reduce the size of our gaming workforce by approximately 1900 roles out of the 22,000 people on our team.” 

“The people who are directly impacted by these reductions have all played an important part in the success of Activision Blizzard, ZeniMax and the Xbox teams, and they should be proud of everything they’ve accomplished here. We are grateful for all of the creativity, passion and dedication they have brought to our games, our players and our colleagues. We will provide our full support to those who are impacted during the transition, including severance benefits informed by local employment laws,” he added. 

Notably, these layoffs come just a few months after some big Xbox leadership changes saw Sarah Bond promoted to Xbox president, leading all Xbox platform and hardware work. Matt Booty was also promoted to president of game content and studios, which includes overseeing Bethesda, ZeniMax studios, and Activision Blizzard.

Furthermore, it is also worth noting that these layoffs occur at the same month as with Riot Games, Google, Discord, Twitch, Unity, and eBay, among others.

Washington, USA – Microsoft has announced that long-time chief marketing officer Chris Capossela is leaving the company after 32 years of being with the company. This comes after a recent slew of changes in Microsoft’s marketing leadership.

In a communication by chief executive officer Satya Nadella, he said that through the years Capossela has been with the company, he has shown a terrific job as their CMO driving revenue and brand love for the company.

“The numerous accolades Microsoft continues to receive in terms of brand recognition and marketing awards are impressive and a testament to the strong team he has built. Chris and I have been working on his succession plan for some time, and as this new era of AI is upon us, we’ve decided this is the right time to put that plan into action,” he said.

Capossela joined Microsoft back in 1991, and had his first senior role as the director of business operations for EMEA back in 1999. His first senior marketing role was being the corporate vice president of office marketing in 2003, and was then elevated to the role of chief marketing officer in 2011. He then served as both CMO and executive vice president from 2014 up until this year.

“After 32 years of dedicated service to our company, employees, and customers, Chris is leaving Microsoft. Over the many years we’ve worked together, I’ve known and respected Chris as a leader who has exemplified a complete, unwavering commitment to our mission and our culture,” Nadella said.

The CEO has also announced that Takeshi Numoto is being promoted to executive vice president and chief marketing officer, as well as Yusuf Mehdi promoted to role of executive vice president and consumer chief marketing officer.

After months of going back and forth with multiple regulators globally, tech giant Microsoft has finally acquired video game company Activision Blizzard for a whopping US$69b, and is considered the most expensive video game merger in history, followed by Take-Two Interactive’s acquisition of Zynga (US$12.7b) and Tencent’s acquisition of Supercell (US$8.6b).

To understand how big this merger is, Activision Blizzard has five business units under it Activision Publishing, Blizzard Entertainment, King, Major League Gaming, and Activision Blizzard Studios. These units have produced several popular titles such as Call of Duty, Crash Bandicoot, Guitar Hero, Tony Hawk’s, Spyro, Skylanders, World of Warcraft, StarCraft, Diablo, Hearthstone, Heroes of the Storm, Overwatch, and Candy Crush Saga.

With APAC evidently becoming a lucrative market for gaming–especially with the region ranking first in esports followers globally according to YouGov–the question is: how does this global merger impact the overall gaming market in the region, and does it stand a chance to the staple regional companies in the region like Bandai Namco and HoYoverse?

Will the merger create significant change in APAC for more opportunities?

For Tessa Conrad, head of innovation at TBWA\Asia, the Microsoft-Activision Blizzard offers a ‘fascinating development’ opportunity in Asia-Pacific, in terms of how the tech giant can convince gamers in the region to make more titles accessible to its own console brand Xbox.

“It’s a fascinating development, especially given how PlayStation still reigns supreme across APAC as the console of choice versus Microsoft’s Xbox. Knowing that APAC holds the largest number of gamers globally, this majority is significant and this shift – if it includes Xbox-exclusive content – could sway some users,” she said.

With that being said, Conrad notes that innovation in gaming has been rapid with the pace set by cloud gaming which makes it much easier to play games you want, across any device (including regular computers and phones). This then means that the change likely won’t be as monumental as many ponder, as gamers are getting more and more choice around how they want to play various games.

“Therefore, this acquisition alone is unlikely to spur too much change in the short-term and I’d liken it to content streamers like Netflix, HBO, etc – it’ll boil down to what content is brought to the table before we truly see the effects. As more people opt to game without a console, the rights to games get blurrier as publishers and parent companies are forced to determine whether to go for larger game-specific profits or to use specific games to boost ownership of hardware and/or subscription services. The likes of this have been seen through early battles of streaming providers, SmartTV evolution and the like – so it’s mostly a known evolution,” she explained.

Meanwhile, Jamie Paraso, regional vice president of marketing at Mineski, commented that the merger doesn’t only offer business opportunities for Microsoft in the region but also how they can properly diversify their gaming portfolio, given the diverse demographic in APAC.

“In business merger and acquisitions usually happen geared for growth. Growth can be in the form of market share, expansion in terms geographic location, diversification of products and of course knowledge transfer. This but shows the merger is not just valuable company wise but also opens up more opportunities for the gaming market to grow and scale,” he said.

On standing a chance against regional video game companies

In APAC, regional publishers are gaining momentum in the region with many popular titles released such as HoYoVerse’s Genshin Impact and Honkai Star Impact, as well as Bandai Namco’s Dark Souls and Elden Ring. Moreover, other game companies such as CapCom and Riot Games are also ramping its marketing efforts in the region.

For TBWA’s Conrad, it will eventually boil down to what content they are going to consider making exclusive to Xbox – and how gamers react – to make its merger successful in the region, marketing-wise.

Stating an example how PlayStation’s The Last of Us game spawned a TV series and a PC release later on, she says that while these console battles will continue, there’s a good chance that Microsoft is taking notes on which big game titles they will make it exclusive to its own hardware.

“When you take into consideration the now globally successful TV series based on the game driving more people to want to play the game – you see how the long-term console battle can evolve. I’m sure Microsoft is taking note of this and will consider some big-name games that might temporarily be available only on Microsoft-owned hardware,” she says.

Meanwhile, for Mineski’s Paraso, Microsoft will still be able to compete with regional publishers in terms of how will they market themselves to earn value to their customers.

“In a time where there is a lot of expansion and scaling of Intellectual Property and Publisher business, diversification in terms of portfolio allows not just businesses to grow but gives way to an even more crucial aspect in today’s world which is value creation within communities, whereby the real and true winners are the end consumers,” he said.

Conrad also echoes this sentiment, noting that the success of the merger in APAC boils down to what content they can create for gamers in the region.

“Is it powerful? Is it captivating? How is the value for money? Is it a play-through or a community-focused game? These considerations and many more force gaming companies to adapt around each title they release in the short-term, to build to their long-term plan,” she explains.

However, she notes that with regional publishers sprouting up in the region, mergers to much larger game companies, and that game loyalty from gamers of said titles may change depending on what merger may ensue.

“I love seeing the regional publishers cropping up as well as the indie gaming companies because competition is often the best thing for consumers (like myself). With that said, more gaming studios have been getting bought up over the last few years so I wouldn’t be surprised if some of our regional players follow suit,” Conrad said.

She added, “This can be a positive when it comes to investing more into the making of the games (and the marketing around them) – but then can quickly isolate loyalists to these smaller shops if quality/gameplay rapidly shifts. It’s a careful balance to strike and no doubt will require ever-changing adjustments based on gamer feedback.”

Are marketing opportunities for the merger unclear?

Both Conrad and Paraso have agreed that while Microsoft’s plans for the region remain unclear, there is room for marketing opportunities the industry can ride into in terms of changing their strategies towards marketing ardware releases, subscriptions and individual games.

For Paraso, the opportunity that arises will revolve around creative campaigns that challenge the industry into how they can appease to the diverse APAC gamer demographic.

“New ways of working, new creative ideas, etc. this allows the market to both be challenged creatively and strategically but more importantly allows a plethora of expanded knowledge and learning to transpose within the region. This becomes very healthy in the long term whereby the region is stimulated to produce best in class output to win the hearts of end users and consumers,” he said.

Meanwhile, Conrad said that the trends that marketers should be looking at regardless of this merger revolve around three factors: gaming often is equal to socialization, gaming subcultures have radically evolved, and cloud gaming is the future.

“It used to be that being a “gamer” was largely perceived as liking games around war, fighting, racing or the like. Nintendo has likely been one of the biggest creators in opposition to that with the likes of Super Mario and Animal Crossing – but there’s now more than ever “different” types of games and people are showcasing a much wider palate for gaming. Subcultures like cozy, sandbox, puzzle, etc are giving a much wider view of what it means to be a gamer and game creators have done well in expanding content to suit those niches,” she said.

Conrad also added, “he fact that you no longer need a console or a proper PC gaming rig to play intensive games is still relatively new but it opens the doors to a lot of more casual gamers to delve deeper into more intense content. While the catalogue for cloud gaming still leaves plenty of room for improvement – it will grow and attract more users that don’t want to pay large amounts for the latest hardware. This will force console/rig creators to drastically evolve the tech to enable gaming in a completely new realm – which is exciting.”