Categories
Platforms Featured Southeast Asia

foodpanda forms long-term collaboration with Huawei to launch app in Huawei smartphones

Singapore – Food and grocery delivery platform foodpanda has announced a long-term collaboration with Huawei to launch the foodpanda app on the HUAWEI AppGallery for all Huawei smartphone users. The foodpanda app will also be pre-installed on millions of new Huawei mobile devices across the region.

In addition, Huawei will run a series of integrated advertising campaigns on foodpanda’s adtech platform, panda ads. In turn, foodpanda will also be leveraging Huawei’s Ads platform, which includes Huawei’s own media and third party media channels to reach out to Huawei users.

The online-to-offline collaboration will also span across foodpanda and Huawei’s social media channels as well as foodpanda’s OOH billboards. This campaign will be rolled out in Southeast Asia.

With this partnership, hundreds of millions of Huawei smartphone users can now get food, groceries, electronics, gifts, and more delivered to their doorsteps.

Since 1 November 2022, the foodpanda app has been available to Huawei smartphone users in foodpanda’s 11 markets. 

Kiranjeet Singh Purba, senior director for advertising and partnerships at foodpanda, said, “We’re excited to join forces with Huawei and help it reach millions of foodpanda customers who are digital-savvy and can therefore resonate with Huawei’s latest technologies and advancements. It also opens doors for us to touch the lives of millions of Huawei users who wouldn’t otherwise have access to the conveniences that on-demand deliveries offer.”

Meanwhile, Rei Xiao, director of mobile ecosystem business growth at Huawei for APAC region, commented, “With foodpanda on our AppGallery, we are able to elevate the experiences of our users, increasing convenience and making deliveries accessible to them. Users can continue to look forward to more benefits and enhanced experiences through Huawei’s expanding cooperation with global partners.”

The recent partnership comes after foodpanda’s multiple partnerships this year, including with The LEGO Group, and J&T Express.

Categories
Marketing Featured Southeast Asia

Singaporeans most pragmatic when it comes to shopping sustainably, Carousell Group’s Recommerce Index reveals

Singapore – In celebration of its 10th anniversary, leading multi-category platform for secondhand in Greater Southeast Asia Carousell Group released the Carousell Recommerce Index (10th Anniversary Edition) revealing the sustainability impact its collective community has made by buying and selling secondhand items. 

Over the past decade, the Group’s users have extended the life cycle of millions of items, including: 76.8 million fashion items; 33.9 million electronics; 26.6 million hobby items and toys; 11.1 million home items and furniture; and 10.6 million babies & kids items. 

To further illustrate the impact, if we take the total number of used fashion listings on Carousell, we can provide every single person in Singapore with 13 outfits. Additionally, assuming all used electronics listed are iPhone Xs, the height when stacked together is the equivalent of over 23,500 times the height of Marina Bay Sands in Singapore.

The Recommerce Index also showed a study conducted by IAB and Carousell Media Group that Singaporeans topped the chart with 44% choosing “saving money” as their key motivations for buying secondhand.

The report also highlighted key trends in each market, specifically for Singapore:

  • Top 3 most popular categories to sell secondhand items are Fashion, Hobbies & Toys, Home & Furniture
  • Top 3 most popular secondhand category to browse are Fashion, Hobbies & Toys, Home & Furniture
  • All-time top 3 most searched keywords for secondhand items: Rolex, AG06 (Yahama Channel Mixer) and Road Bike

Recommerce refers to the selling and buying of previously-owned products, including both new and used in condition. The report covers data from 9 of Carousell Group’s family of brands across Southeast Asia, Hong Kong and Taiwan markets — Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, One Shift, Ox Luxe, Ox Street, and Refash.

Since its inception in 2012 as a mobile-first app to make selling and buying underutilised items easier, Carousell has grown from a C2C classifieds marketplace into a multi-category platform for secondhand goods in Greater Southeast Asia. To accelerate the next decade of recommerce, the Group has been working on additional capabilities to offer more features and services to users that make buying secondhand items as trusted and convenient as buying brand new items.

Ng Chee Soon, managing director at Carousell Singapore, said, “Carousell was founded a decade ago with the mission of making secondhand the first choice. The Recommerce Index serves as a crucial guide to help us better understand the motivations behind our consumers’ behaviour, especially amidst the post-Covid economic uncertainty. With 1 in 3 Singaporeans using Carousell monthly, secondhand is even more accessible to everyone and we are excited to fuel the shift and for Carousell to drive recommerce growth in the Greater Southeast Asia region.” 

The Carousell Recommerce Index (10th anniversary edition) is available for download here.

Categories
Technology Featured Southeast Asia

SEA metaverse agencies CGAME and INDEX GAME enter partnership to bolster robust Web3 solutions

Singapore – With the aim of empowering businesses and creators with robust Web3 solutions, Singapore-based metaverse agency CGAME, has announced its partnership with Hong Kong metaverse agency INDEX GAME.

The partnership was officialised in the Strategic Partnership Ceremony held at SA[email protected] Carpenter Street. Key stakeholders and industry players witnessed the signing of the partnership’s Memorandum of Understanding (MOU).

CGAME and INDEX GAME will work on a project to help empower businesses and creators to evolve in the Web 3.0 era by curating a robust suite of commercial solutions. The project is accredited by the internationally acclaimed metaverse platform The Sandbox and will assist its creators and builders’ network for Hong Kong, Mainland China, Singapore, and Malaysia markets.

“The Metaverse is an open platform that fosters a new digital economy which will drive millions of jobs and benefit both Creators and Players. We’re just starting to see the early potential of it and pioneers like INDEX GAME and CGAME show that the Web3 ecosystem is both collaborative and expanding rapidly to new regions of the world,” said Sebastien Borget, co-founder and COO of The Sandbox in his opening speech at the ceremony.

The partnership also aims to spearhead strategic advancements and innovation in Singapore’s Web3 ecosystem in tandem.

Kriskay Choo, co-founder and CSO of CGAME, said “It is vital for Singaporean companies to accelerate their metaverse and Web3 capabilities to meet the needs of the future. With that in mind, our new initiative, The Sandbox Metaverse Experience (S.M.E.), will support 500 small medium enterprises in Singapore on The Sandbox by the end of 2023.”

“We look forward to more companies seizing these opportunities, and planting themselves here to establish roots for the future,” he added. 

Becky Wong, co-founder & COO of INDEX GAME, also said, “The metaverse will open boundless growth opportunities for designers and creators alike to interact and build their own experiences, artworks, and solutions to major issues. For that reason, we are collaborating with institutions in Hong Kong, Singapore, Taiwan, and Malaysia to nurture 5,000 creators by the end of 2023.”

CGAME is the first Singapore-based metaverse agency to be officially appointed by The Sandbox and launched the latter’s first artwork in Binance. Similarly, INDEX GAME was also the first Hong Kong-based metaverse agency to receive investment and be appointed by The Sandbox.

Categories
Technology Featured Southeast Asia

PH digital economy to reach $20b by end of 2022: report

Manila, Philippines – The trio Google, Temasek, and Bain & Company has finally released its overview of the SEA region’s digital economy for 2022. Titled ‘Through the waves, towards a sea of opportunity,’ the latest iteration of the annual e-Conomy SEA report projects that the Philippine digital economy is on track to hit $20b Gross Merchandise Value (GMV) by the end of the year. This is a $3b growth from last year’s $17b projected value. 

It is also projected to reach $35b GMV by 2025 and $100b to $150b GMV by 2030.

Despite the partial resumption of in-store shopping, e-commerce accounted for 70% of the overall Philippine digital economy. It is expected to reach $14b GMV by 2022 with a 17% growth from last year and is expected to amount to $22b GMV by 2025 as it continues to steer the local digital economy.

Aside from e-commerce, food delivery and video-on-demand round up the top three digital activities of Filipinos, showing an adoption rate of 88%, 69%, and 58% respectively amongst digital urban users.

Moreover, projections include transport and food delivery reaching $1.9b GMV, travel growing at $1b GMV, online media reaching $3.1b GMV, and digital financial services such as lending and remittance hitting $6b this year.

The report also stated that the Philippines will attract more investors across sectors in the years to come, as its digital investment sector grew 63% from last year. Digital financial services in the country continue to attract investor interest, garnering 56% of total investor funding in 2022. 

“The Philippine digital economy remains resilient despite headwinds and continues to provide boundless opportunities as it is projected to reach $20 billion GMV by end of year. This year’s e-Conomy SEA report also suggests that the country will be a leading investment destination with over 70% of investors expecting deal activity to increase in the period of 2025 to 2030,” said Bernadette Nacario, country director at Google Philippines.

Willy Chang, associate partner at Bain & Company, also said “The Philippines’ digital economy is one of the more attractive investment hubs in the region. Across internet sectors there remains tremendous whitespace for growth as the ecosystem drives greater digital inclusion in the country, particularly outside of metro areas.”

“The seventh edition of the e-Conomy SEA report shows that the digital future of the Philippines is bright as it has the fastest growing digital investments sector this year in the region,” said Department of Trade and Industry Secretary Alfredo Pascual.

e-Conomy SEA is an annual research programme that combines Google Trends, Temasek, and Bain & Company’s insights and analyses of the digital economies of six countries in SEA: Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam.

Categories
Marketing Featured Southeast Asia

Ogilvy Thailand elevates Jiravara Virayavardhana as chief executive

Bangkok, Thailand Ogilvy Thailand has elevated Jiravara Virayavardhana, formerly its managing director, to be its new chief executive. She will be overseeing all aspects of business performance, people management, and client relationships for the company, as well as implementing the strategic direction of creativity that will be powered by data and technology. 

Virayavardhana first joined Ogilvy Thailand in 1995 and has been promoted to various senior positions. She brings with her wide experience in handling various blue chip international and local clients across industries, from consumer goods, food and nutrition, retail, health, beauty, fashion, and technology, as well as cooperation with large government agencies and NGOs. 

Throughout the past 27 years that she’s been with Ogilvy, the agency said she has demonstrated a profound understanding of clients’ brands and businesses and has always been able to use creativity, data, and technology to turn challenges into achievements, enabling phenomenal success and impact on clients’ organisations, people, and society.

Commenting on her elevation, Virayavardhana said that she is very pleased and honoured to be at the helm of Ogilvy Thailand. She further shared that for her and all Ogilvy people, what makes them different is their unique ability to use creativity to solve their clients’ problems – from the way they discover insights to the way they produce their works.

She added, “What I aim to do under this new role is to spread this belief to our clients and partners. Faced with today’s challenges, we could not simply rely on the same strategies and tactics to help us get by. We need to differentiate ourselves through our work and transform the ways we do our business.” 

“To help our clients at a challenging time, we will focus on making works that create an impact in three, vital areas – Impact for People: showing how the products and services make people’s lives better and easier. Impact for Planet: demonstrating the brands’ contribution in improving our community, society, and the world we live in. Impact for Performance: while accelerating growth for brands and businesses sustainably. We will be the driver for positive change through this Impact Framework, and we will bring our people, our clients, and our industry forward with us,” said Virayavardhana.

Meanwhile, Nopadol Srikieatikajohn, chairman of Ogilvy Thailand, noted that throughout her time with Ogilvy, Virayavardhana has devoted herself to the growth of the company and their clients’ businesses, and she has fully immersed herself to the challenges and risen above all with effective and sustainable solutions. 

“The works under her supervision did not only shape people’s affections, but also their thoughts and behaviours, and went on to create ripple effects that transformed our society for the better. She is a true female icon who is loved and respected not just within the Ogilvy network, but by the wider communication community. I believe that, with her new, well-deserved role, Jiravara will continue to empower her people and bring our company forward with her unmatched business and emotional intelligence,” said Srikieatikajohn.

In September 2022, MARKETECH APAC interviewed Virayavardhana for theseries ‘Agency Leadership Decoded’, where industry leaders share how they are innovating their strategies to keep the morale and engagement of their teams in tip-top shape.

“Leaders must have the courage – to embrace the unexpected, to try the untested, and to charter the unknown territory – and they will surely conquer the furious tides of change,” she said in the interview.

Categories
Marketing Featured Southeast Asia

Singapore Airlines tops brand rankings in SG for fifth consecutive year

Singapore – Market research company YouGov releases the 2022 Best Brand Rankings, unveiling Singapore Airlines as the leading brand for the fifth year running.

SIA topped the list with a score of 53.5, remaining the dominant brand among Singaporeans even as businesses evolved amid the pandemic.

Coming in second place is e-commerce platform Shopee with a score of 47.4, followed by clothing brand Uniqlo at 46.5, and tech giant Google at 43.9.

Meanwhile, WhatsApp and Changi Airport took the fifth and sixth spot, both garnering a score of 43.8. Supermarket chain FairPrice ranked seventh with a score of 42.8, while horticultural destination Gardens by the Bay snags the eighth spot with a score of 41.5.

Wrapping up the top 10 is news platform Channel News Asia at rank 9 with a 38.8 score and video sharing website YouTube at rank 10 with a score of 38.5.

Moreover, YouGov also shared the ten most improved brands in 2022. Multi-service platform Go-Jek tops this list with an improved score of +5.7 points. Streaming service Disney+ came in second, as it continued to gain its footing locally following its launch in February 2021.

Instant ramen company Samyang followed with +4.3 points, while social media platform TikTok and local airline Scoot rounded off the top five with improved scores of +2.4 points. Ranked sixth to tenth are Singapore Post with +2.2 points, discount store chain DON DON DONKI with and Apple’s iPhone with +2.1 points each, followed by snack brand Pocky telco SIMBA, both with +2.0 points.

The rankings are based on YouGov BrandIndex’s index score, which measures overall brand health calculated by taking the average of impression, quality, value, satisfaction, recommendations, and reputation.

YouGov has also previously revealed the rankings for the best travel brands in Singapore, which was led by online travel agency Booking.com.

Categories
Technology Featured Southeast Asia

FairPrice Group, The Trade Desk team up to power advertising approach with retail media

Singapore – Food and grocery retailer FairPrice Group (FPG) has announced an industry partnership with adtech The Trade Desk to provide brands on The Trade Desk’s platform with insights on the impact of their digital advertising campaigns across offline and online sales channels.

In addition, such brands will be able to reach FPG’s customers on the open internet, beyond FairPrice’s owned media platforms. The partnership marks the first time that FairPrice Group’s pseudonymised sales conversion data will be available within a programmatic media buying platform.

The new partnership allows brands to reach an engaged customer base of more than 2 million NTUC Union and Link Members, including over 700,000 FairPrice app users. Brands and media agencies will be able to directly measure how digital ad campaigns are driving both in-store and online sales within FairPrice stores.

Furthermore, brands can make near real-time enhancements to their ad campaigns that can be optimised in a way that was not previously possible. Furthermore, the partnership makes it easier for brands to reach and engage with relevant FairPrice consumers across the open internet, in the fastest-growing digital channels, such as over-the-top (OTT), music streaming, mobile apps, gaming, and websites.

Alvin Neo, chief customer and marketing officer at FairPrice Group said, “Through this partnership, FairPrice Group aims to help brands unlock meaningful opportunities to better connect with our customers. As we enter the era of consent-based marketing, we look forward to working with The Trade Desk to harness the power of retail data to gain better insights to reach and serve consumers in relevant and beneficial​ ​ways.”

Meanwhile, Mitch Waters, senior vice president for ANZ, Southeast Asia and India at The Trade Desk, commented, “Given the complexity of the modern consumer, brands will need to take an omnichannel approach that supports a true shopping experience and navigates the path to purchase with consumers. By integrating FairPrice Group’s retail data available for the first time with The Trade Desk platform, we are helping brands reach FairPrice customers across the open internet, and closing the loop between advertising activity and in-store and online action.”

Categories
Platforms Featured Southeast Asia

PropertyGuru launches new bus tours to guide property seekers make confident decisions

Singapore – Proptech PropertyGuru has launched its ‘Property TourTalks’ bus tours, comprising specially curated bus tours hosted by PropertyGuru’s experts.

The initiative aims to bring to life PropertyGuru’s new brand positioning, announced in October 2022. The new brand positioning – ‘Where every step of your journey will be guided by Guru’ – reflects the platform’s vision to be a trusted advisor, promising property seekers and sellers ‘We’ll see you home’.

Across two weekends, from November 26 to December 4, 2022, ‘Property TourTalks’ will see PropertyGuru experts, Dr Lee Nai Jia, head of real estate intelligence, data and software solutions at PropertyGuru Group, Dr Tan Tee Khoon, country manager of PropertyGuru Singapore, and Paul Wee, vice president of fintech at PropertyGuru, amongst others, share the latest local property updates, trends, and insights. Each bus tour will cater to different profiles of property seekers including, first-time home buyers, property upgraders, renters, and real estate investors, covering topics from property types, budgeting, and mortgage refinancing to Singapore’s real estate laws.

Remona Duquesne, director of brand at PropertyGuru Group, noted that buying or investing in a new property is an emotional ride filled with complexity and uncertainty, and they are here to guide people throughout their property journey and help them make confident decisions in this complex real estate market.

“It was this thinking that led us to the idea of guided bus tours – where property seekers can learn from our experts, and at the same time experience first-hand the context behind the insights and why they are important. For example, we explain why one area is of higher value than another through a live neighbourhood tour, which seekers can now see – and experience – for themselves,” said Duquesne.

Interested property seekers in Singapore can register for the ‘Property TourTalks’ and select their preferred timeslots through https://seeyouhome.propertyguru.com/tourtalks/.

Categories
Marketing Featured Southeast Asia

Lion & Lion announces two new business directors across SEA

Kuala Lumpur, Malaysia – SEA-focused digital marketing agency Lion & Lion has announced two new leadership appointments for its Malaysia and Singapore units. They are Amelia Peng, the new business director for Malaysia, and Hendero Fin, the new business director for Singapore.

Both will report to John Campbell-Bruce, Lion & Lion’s regional managing director, and will focus on creating and strengthening client relationships in their respective markets while ensuring that the finest of data-integrated creative solutions remain at the core of all client services. 

Peng joins Lion & Lion as the newest member of the senior management team. She has been involved in branding and advertising for more than 15 years, working for both the client and agency sides. For several businesses, including Petronas, Grab, Nestle, Proton, AIG, Shell, Astro, and Maybank, she served as team leader for the client servicing division. After building her experience in branding and advertising, she spent a few years leading the marketing and strategy teams for companies like Disney and BookXcess before putting her attention back to what she truly loves – advertising. 

Meanwhile, Fin, who after managing Lion & Lion’s Indonesian market for almost two years, has relocated to Singapore to oversee the agency’s client servicing there. During his tenure as the business director of Indonesia, Fin oversaw the growth of the market with new wins such as biotechnology company Novozymes, and consumer brands Cool Air and Doublemint under Mars Wrigley. 

Fin is an advertising veteran, with 12 years of experience split evenly between Kuala Lumpur and Jakarta. He has managed clients from a range of industries, from telecommunications to consumer products. His portfolio includes well-known Indonesian and international brands such as Diageo, Indosat Ooredoo, Marlboro, Lazada, and Redoxon, as well as Mars Wrigley. 

Commenting on her appointment, Peng said, “It’s been such a warm welcome to the den. I thoroughly believe that a happy and engaged team will be inspired to do great work. Such a team requires a good leader who isn’t afraid to get their hands dirty while leading the team through challenging times. Armed with my experience, I can’t wait to learn more from my team members. I am also confident that we will be able to enhance Lion & Lion’s status as a place where impactful and meaningful solutions are created for our clients.”

Fin also commented, “I am embracing this new role for two great reasons ‒ personal growth and to bring Lion & Lion even further ahead in Southeast Asia. I aim to grow Lion & Lion’s business here in Singapore, and in the near future, introduce a hub and spoke model to our potential clients in the region. Because of the multiplicity of nationalities and cultures we represent, our people are our most valuable asset, giving Lion & Lion an advantage in offering seamless and comprehensive solutions to our clients.”

Meanwhile, Campbell-Bruce said, “Amelia has integrated well with the Lion Malaysian team. She has quickly established herself and is already driving the business forward. We are very happy to have her on board and I am excited to see how she will help continue the agency’s rise in 2023 and beyond, in line with our expansion strategy.” 

He added, “Fin has been a strong leader for the Indonesian business over the past two years. He came in as a client director, and quickly established himself as an effective marketer and leader. He has shown great determination, talent and smart business acumen, which saw him promoted to business director. I am extremely excited to see him continue his development and take over the helm of the Singapore market, which is a core market for regional networks like Lion & Lion.”

Categories
Platforms Featured Southeast Asia

Topics on metaverse, social commerce lead social media conversation in SEA

Singapore – Social media conversation within the Southeast Asian region has been focused on topics on the metaverse, social commerce, as well as sustainability–according to the latest report from consumer intelligence and deep listening company Talkwalker and digital-first customer engagement software Khoros.

The topic of the metaverse is trending amongst Southeast Asian audiences with more than 5.9 million conversations recorded on social channels over the past year. Indonesia recorded the highest number of mentions and engagement amongst the countries monitored, accounting for 60% of all conversations and one-third of total engagements on the topic. This is closely followed by the Philippines, which accounts for almost 24% of mentions and 29% of engagements across Southeast Asia.

In addition, brands looking to launch metaverse campaigns need to stay on top of the latest conversation trends, and ensure that these new realities connect with consumers’ real-world needs.

Meanwhile, in Southeast Asia, the pandemic drove more shoppers online last year, with e-commerce and social commerce accounting for more than 50% of online purchases in 2021.This trend is set to accelerate in 2023 and beyond, with social media platforms set on making the social shopping experience more seamless for consumers.

Furthermore, post-pandemic digital growth and rising costs of living are driving an increased demand for affordability. Consumers are becoming more willing to explore new shopping channels such as social as a result. However, some countries are more ready to adopt social commerce than others. 

Lastly, brands are learning to speak the same language as consumers, as both increasingly use the same keywords to drive sustainability conversations. This indicates a unified vision shared by consumers and brands, and suggests that more brands are determined to integrate sustainable practices in 2023, in order to make a genuine difference to the situation. 

David Low, chief marketing officer at Talkwalker, said, “Marketers are constantly playing catch-up with consumers given the rapidly evolving digital landscape. This is particularly apparent in the Asia Pacific region which is home to some of the world’s largest populations of digital consumers, and which leads the way in online spending globally.”

He added, “In this new environment, marketers must focus on forging symbiotic relationships through a better understanding of online conversations and taking quicker action. It’s this new understanding that will help brands create meaningful experiences and become closer to their consumers.”

Meanwhile, Dillon Nugent, chief marketing officer at Khoros, commented, “As marketers, we know the value of data and the importance of listening to our customers. But, we need to be more action-oriented and use those insights more effectively. Consumers’ comfort level for doing things online—shopping, researching, socialising—is not slowing down as the world opens up.” 

She added, “They also care more about their communities—global, local, IRL, and online. Marketers need to tap into these trends and behaviours more deeply to personalise customers’ experiences and create more impactful strategies that empower your brand to stay connected to customers and grow your presence in the market.”