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New study reveals consumers want creative freedom, safer communities within the metaverse

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Singapore – With more consumers embracing the culture of the metaverse, latest consumer research by Yahoo reveals the expectations of consumers towards the phenomenon – from the aspects of virtual social communities, avatars, immersive entertainment, and creative freedom.

The survey covered 15,000 respondents from Australia, New Zealand, Japan, Taiwan, Hong Kong and Singapore, which are mostly Millennials and Gen Z that make up the ‘metaverse generation’.

The study found that Gen Z and Millennial demographic want distinctly different things from the metaverse whilst aiming to enhance and upgrade experiences. In addition, both generation sees different realities or digital avatars, which gives a cue for marketers that free creation is essential. 

Furthermore, the study found out that the said cohort of consumers focus on the appeal of digital assets, embracing virtual collectables such as artworks, profile pictures, gaming goods, limited-edition cards, videos, and music pieces. With these, the metaverse generation is also more receptive to brands that aren’t afraid to jump into the metaverse for their marketing or advertising campaigns and, therefore, pay more attention to a brand’s events and products.

Moreover, security is also a concern of these consumers where they try to find for a safer and more accessible space to protect their privacy and personal information in the metaverse.

Zoe Cocker, director of innovation and creative studio at Yahoo, says that despite the hype towards Metaverse, there is less knowledge about the expectations of consumers.

“This hyperlocal level of detail and insights goes beyond wider trends you are seeing in the press, making them actionable for brands wanting to build in this space and create real value for divergent audiences,” she added.

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