Jakarta, Indonesia – As the average number of users on the platform balloon to over 30m every month, local digital wallet service DANA has introduced several updates on its ‘send money’ feature last January this year, which is noted as one of the most popular services used by the users.
Its first update is its saving feature, where users can enjoy up to 10 free transfers with Send Money, and will be only start being charged by the eleventh onwards at Rp2,500. Said update is also a form of DANA’s compliance and support for the payment system infrastructure provided by Bank Indonesia through BI-Fast.
Meanwhile, another feature called ‘monitor transfer process’ is also introduced where DANA users can now easily track, monitor, and directly trace their money transfer process. To facilitate the handling of each user’s digital transactions including the send money feature, DANA has also added a Resolution Centre that can be accessed directly.
Lastly, in a future update, DANA is preparing a ‘Favorite’ column that can group the user’s preferred list of family names or close relatives. Thus, when the next remittance is sent, the user only needs to go to the ‘Favorite’ column and select the destination more quickly.
Rangga Wiseno, chief product officer at DANA, said, “The Send Money feature is a mainstay feature that has been trusted by loyal DANA users. To enrich the user experience, we are constantly updating this feature to keep it relevant to the preferences and needs of today’s users.”
Wisono also noted that their digital wallet has been a cost-effective money transfer option, thanks to the free transfer fees. She added that their users, who are dominated by Generation Z and millennials, will be able to save money and save money from this fee.
“The Send Money feature in DANA is the most popular feature among users as it provides convenience and security in transferring money, both to fellow users and other accounts. The conveniences offered include flexibility in using several choices of funding sources, such as DANA balances, debit cards, or credit cards, and sending them through various ways such as between users, chat, to links,” the company said in a press statement.
