Singapore – As part of its anti-scam measures, the Infocomm Media Development Authority (IMDA) has partnered with telcos Singtel, M1, StarHub, and SIMBA to allow mobile subscribers in Singapore to block calls from international numbers.
Starting January 5 onwards, Singaporean mobile users will have the option to subscribe to call blocking services offered by Singtel, M1, StarHub, and SIMBA. By opting in, all calls made from international numbers will automatically be blocked. On the other hand, calls made from Singapore numbers, including those using overseas roaming, will be received as per normal.
Subscribers using the service can also enable and disable the international number blocking option based on their needs, such as if they’re expecting international calls or when they’re travelling overseas.
This new service is part of IMDA’s multi-layered measures for fighting scammers, including those operating from overseas. IMDA has been working with several telcos to solve Singapore’s problem with international scam calls and messages.
Since 2023, the telcos have recorded more than 300 million scam calls, and approximately one in every four incoming calls from international numbers has been blocked for this period.
IMDA is also working with telcos on plans to extend the service by blocking SMS from international numbers as well.
In a press release, IMDA stated, “Combatting scams is a whole-of-society effort, and the public should continue to remain vigilant. The public should continue to exercise caution when receiving calls and SMS as scammers’ tactics continue to evolve. Scammers will continue to change their methods and tactics, and there is no foolproof measure even as we continue to monitor and implement additional safeguards.”
The statement continued, “IMDA will continue to work with other stakeholders in the fight against scams. A discerning public is the key in this fight, where consumers are individually alert and raise collective awareness by sharing scam prevention tips with friends and loved ones.”
