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Milestones: Kaspersky’s Mark Opao on navigating cultural challenges as a regional marketer

by Maureen Basa

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October 12, 2023

Building a career in a foreign land is a feat that’s not easy to achieve. Along the way, hurdles, failures, and hardships are to be expected, but with hard work and determination, valuable lessons and achievements will surely come with the challenges.

For the inaugural piece of MARKETECH APAC’s Milestones Series, we talked with Mark Opao, communications planning partner for APAC and META at Kaspersky, to share one of his greatest milestones — having a successful career in Singapore and China for the past 12 years and counting. In this narrative, Opao bares some of the challenges, the achievements, and career lessons that he gained through these years.

Taking the leap

Having a steady career in the Philippines, Opao didn’t have plans to move out of the country in his early days. This was until a couple of opportunities were presented to him in Singapore. Taking a leap of faith, he decided to give it a try without any high expectations — which led him to where he is today.

“I already moved several times in my career so far (from the Philippines to Singapore to China and back to Singapore), and I would say the defining moments of these moves were the exciting opportunities that it presented. I get exhilarated when I explore unfamiliar territories and the chance to meet new people of different backgrounds and perspectives,” Opao said.

Overcoming challenges

One of the most difficult challenges Opao had to face working in a foreign country was the difference in culture. To this, he admitted that it became hard for him to work with people with different working cultures. But through time, he learned how to manage his relationships with his colleagues, whilst still maintaining boundaries.

“When you move to another country, you’re the one who should adjust and not the other way around. That includes having an open mind and learning to appreciate (or even practice) their way of life and working styles, the customs and traditions, as well as the nuances in the way they engage with people,” he said.

Another thing was working in a fast-paced and high-pressure advertising market. He even mentioned that in Singapore and China, there is a need to increase resilience, especially in thriving against tough and stressful situations. 

“In my job where I need to hit the ground running from Day 1, the way I managed to overcome challenges is EMBRACING IT. When I move markets or join a new team/company, I always like to start by observing everything- from the meeting dynamics, to looking at previous reports and presentations, and even interactions during lunch. From there I take down notes, highlight key pointers, and from there I make my “attack”!”

Better than gold: His most valuable career lessons

For Opao, the past 12 years were a tough road, but it was also when he picked up some of the most valuable lessons that he still treasures to this day, one being the true meaning of humility. According to him, he thought at first that being humble is to avoid being in the limelight, immediately putting down any form of praise or recognition from others, and shying away from leading bigger responsibilities. 

“Now I believe that true humility is recognizing that you are blessed with certain gifts/talents/strengths and you should use that to reach out and help as many people as possible. Personal branding and promoting yourself well are very important. But you must use it with the right intention. Don’t remain quiet and allow yourself to just be put on the side whereas you know that you have more to give and more to share,” he said.

As he climbed the corporate ladder, Opao also eventually realised that skills, intelligence or plain hard work alone will not take someone upward, seeing different people use different ways, both good and bad, to get to the top — thus, he learned never to lose his values.

“It can be easily tempting to join the bandwagon. But in a world where you are as good as your last show, when the moment comes where everything has been stripped down from you- power, prestige, title- that’s where you’ll realize what truly matters. Work should be treated as a means and not an end. So don’t lose your values until the moment you’ve realised that you are already losing yourself,” he added.

Another career lesson he wished he learned earlier was to avoid aiming for fame but for longevity. To him, career sustainability and slow yet steady progress are more valuable rather than trying to compare himself to others and constantly trying to surpass them.

“I have to admit that I was on “team fame” early on in my career because I had a toxic habit of comparing myself to others. But as I journey on in my career I learned to develop my self-esteem and started to believe more in myself.”

Moving forward

Opao has achieved great feats as a communications and media professional throughout his career, but for him, there’s more for him to do to fulfill his purpose. One of these is to channel all of his learnings to the younger generation aiming to achieve greater heights in the industry.

To this, he said, “After accumulating years of experience in media advertising (and counting), I like to progressively channel those learnings to younger folks who wish to be in the industry and to companies who need advice in capitalizing digital media to grow their businesses-either as a corporate mentor, a consultant, or in the academe.”

“No regrets!” Twelve years later, this is what Opao can say looking back on his first overseas move to Singapore in 2011 to today, which, according to him, was the best decision he had ever made.

This piece is published under MARKETECH APAC’s content series ‘Milestones’, which celebrates the different milestones and achievements of industry leaders across the Asia-Pacific region. Please reach out to [email protected] for more information.

Related Tags Asia Pacific Kaspersky Leadership Mark Opao Milestones
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