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Astro taps CRM firm Evergent for streaming service sooka

Teddy Cambosa - September 9, 2021

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Kuala Lumpur, Malaysia – Multimedia broadcasting Astro has tapped customer relationship management (CRM) company Evergent, to activate monetization for its newest streaming service sooka, launched last June this year.

Through the partnership, Astro will use Evergent’s customer management and monetization tools to support registration and subscription management for sooka. Offering both free ad-supported content and subscription services, sooka unites live international sports programming with popular Malaysian dramas and entertainment programs.

For Euan Smith, chief executive officer of TV and group chief operations officer at Astro, the company’s mission is to provide Malaysians with entertaining and informative content, reaching as many customers as possible through the most popular platforms and devices.

“Through our partnership with Evergent, we are now able to offer multiple pricing options for our new sooka streaming platform while also retaining the ability to unlock new business opportunities as we scale the service. As a result, our customers can choose the pricing model and payment methods that best match their needs, allowing Malaysians to enjoy premium content and live sports anytime, anywhere,” Smith said.

Meanwhile, Vijay Sajja, founder and CEO of Evergent, notes that Astro’s new flexible monetization options, powered by Evergent’s technology, will now make premium content more accessible to millions of Malaysians.

“Through Evergent’s global partnerships, we are able to work together with the most innovative media and entertainment companies in each country or region. Astro is the market leader for Malaysian entertainment and a leader in Southeast Asia, and we are proud to help them further grow their business through the launch of sooka,” Sajja stated.