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The Content Forum launches guidelines for more inclusive, safe online curated content

by Aliza Carmona

-

December 21, 2023

Kuala Lumpur, Malaysia – The Communications and Multimedia Content Forum of Malaysia (Content Forum) has rolled out its inaugural supplementary guideline, ‘The OCC Guidelines’ on updated best practices for online curated content service providers.

Developed through extensive collaboration among local and international industry leaders, the pioneer initiative is set to function as a self-regulation tool for online curated content (OCC) platforms.

The guidelines aim to emphasise and underscore Content Forum’s dedication to nurturing a dynamic creative content environment while ensuring compliance with Malaysian laws and regulations.

Content Forum’s ‘The OCC Guidelines’ will encompass national and public interest, racial and religious sensitivities, as well as improved accessibility standards for persons with disabilities.

Other than this, the guidelines will also cover key points such as content classifications allowing for informed viewing choices, safety features and advisory, consideration of underage viewers on content promotional materials, news contents that cover diverse perspectives and presentations, more accessible consumer feedback mechanisms, and open dialogues with relevant stakeholders.

The formation of the OCC Guidelines highlights how self-regulation can serve to elevate the industry further.

Mediha Mahmood, chief executive officer of the Content Forum, explained, “This guideline is designed as a supportive tool for both local and international service providers, enabling them to self-assess their programming quality and streamline compliance with Malaysian content standards. In line with our dedication to promoting self-regulation, we expect that these recommendations and best practices will further our ongoing mission to foster a creative, forward-thinking, and inclusive content industry.”

Also commenting on the guidelines, Euan Smith, group chief executive officer at ASTRO, said, “The dedication of the Content Forum and the Working Group underscores the power of industry cooperation in crafting meaningful guidelines.”

Echoing this sentiment, Zuraidah Mohd Yatim, general manager of regulatory affairs and intellectual property at Media Prima, shared, “The success of this collaborative policy-making process reflects the strength of industry unity in shaping responsible content practices.”

Also part of the collaborative effort, Clare Bloomfield, chief policy officer at the Asia Video Industry Association, commented, “AVIA has been a strong proponent of self-governance for online-curated content. We are honoured to have been a part of Content Forum’s collaborative effort to deliver this OCC approach for Malaysia.”

Meanwhile, Ruben Hattari, director of public policy for Southeast Asia at Netflix, also shared, “The collective effort behind this monumental task is a true reflection of Malaysia’s progressive mindset and is worthy to be emulated by other policymakers in the region.”

Related Tags Netflix Media Prima Astro Online content AVIA Content Forum
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