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Pertamina Retail partners with Lippo Group to elevate operational efficiency, customer experience

by Aliza Carmona

-

January 20, 2025

Indonesia – PT Pertamina Retail (PERTARE) has forged a strategic partnership with PT Multipolar Technology Tbk, the technology and innovation arm of the Lippo Group, through a memorandum of understanding (MoU) aimed at advancing operational management and enhancing business ecosystem development.

This partnership is a key step for PERTARE in transforming its operations and business ecosystem. By adopting technologies from PT Multipolar Technology Tbk, including Starlink, SD-WAN, access points, and managed services, PERTARE aims to boost efficiency, enhance reliability, and improve customer experiences.

PERTARE’s president director, Zibali Hisbul Masih, highlighted the significance of the collaboration in strengthening all aspects of the company’s operations and business ecosystem.

Wahyudi Chandra, president director of PT Multipolar Technology Tbk, also noted that beyond IT and connectivity management, there are many other business opportunities to explore with companies under PT Lippo Karawaci Tbk—the real estate and property development arms of the Lippo Group. 

“We are very grateful for PERTARE’s openness to establishing further collaboration. From our side, we may be able to provide support through the information technology ecosystem. We certainly hope that after this ceremonial MoU signing, this partnership can be immediately implemented,” Chandra commented. 

The MoU was signed by PERTARE’s director of finance & general affairs, Mohammad Fitrawan Nur; PT Multipolar Technology Tbk’s president director, Wahyudi Chandra; and PT Multipolar Technology Tbk’s director, Jip Ivan Sutanto.

The signing ceremony was also witnessed by the boards of directors from PERTARE and Lippo Karawaci Group, including PERTARE’s president director, Zibali Hisbul Masih; commercial & operations director, Fedy Alberto; deputy chief executive officer of PT Lippo Karawaci Tbk, Marlo Budiman; CEO of PT Data Lake Indonesia, Nike P. Kosasih; and president director of PT Zup Loyalti Indonesia, Angkasa Perdana Putra.

PT Pertamina Retail, a subsidiary of PT Pertamina (Persero), manages retail fuel stations across Indonesia, offering gasoline, diesel, lubricants, and convenience store products. With a long-term goal of becoming a world-class national energy retail company, Pertamina Retail is committed to delivering top-notch service and supporting the country’s sustainability under its “Uniting Energy to Serve the Nation” mission.

Related Tags Indonesia MoU Pertamina Retail Lippo Group PT Multipolar Technology Tbk PT Lippo Karawaci Tbk
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