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GoTo Group signs 5-year partnership with Alibaba to enhance digital services

by Aliza Carmona

-

September 20, 2024

Indonesia – GoTo Group has announced a strategic partnership with Alibaba, the global e-commerce and technology giant, aimed at driving the growth of Indonesia’s digital economy. The collaboration will harness Alibaba Cloud’s advanced technologies to enhance and support GoTo’s expansive ecosystem.

GoTo will harness Alibaba Cloud’s services over a five-year partnership to enhance its platform and accelerate digital innovation using Alibaba’s cutting-edge cloud and AI technologies. Alibaba Cloud will deliver a range of services, including cloud computing, cloud-native databases, networking, security, and data analytics, among others.

The partnership aims to elevate the customer experience for GoTo’s Indonesian users by leveraging the latest innovations in digital transformation and AI-driven growth. Moreover, it underscores Alibaba’s commitment as a long-term investor in GoTo. Set for a five-year period, Alibaba has pledged to retain its current shareholding in GoTo Group throughout the partnership. 

Patrick Walujo, CEO of GoTo Group, said, “By collaborating with Alibaba, we are not only strengthening our technological infrastructure but also enhancing the services and solutions we can offer to millions of Indonesian consumers and businesses. This partnership marks a significant milestone in our journey to create a more inclusive and resilient digital economy in Indonesia. It also underlines our commitment to work with partners in a way that delivers the long term sustainable growth that returns value to our shareholders.”

Meanwhile, Selina Yuan, vice president of Alibaba Group and president of international business for Alibaba Cloud Intelligence, commented, “As a leading cloud service provider in Indonesia for more than seven years, we are excited about working with GoTo in its digital transformation and driving innovation in Indonesia. This strategic partnership combines Alibaba Cloud’s world-class cloud computing and artificial intelligence capabilities with GoTo’s extensive ecosystem. We want to empower businesses of all sizes in Indonesia and foster innovation to drive long-term growth.”

Alibaba Cloud and GoTo will extend their collaboration into several key areas, including talent development initiatives aimed at meeting the growing demand for digital and AI expertise, critical for driving innovation and maintaining a competitive edge in the fast-changing digital landscape. 

The two companies will also explore further commercial partnerships to empower Indonesian businesses and accelerate the growth of the country’s digital economy. These efforts align with Indonesia’s push for intelligence-driven transformation, fostering greater economic opportunities and technological advancement.

The partnership MoU, signed on September 13, 2024, marks one of Alibaba Cloud’s key strategic engagements in Southeast Asia. GoTo will begin migrating its cloud services to Alibaba Cloud in October, streamlining operations, enhancing service efficiency, and reducing operational costs.

Related Tags Technology Alibaba Group Partnership Alibaba Cloud GoTo Group
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