Category: Global
The new design evolves the Pepsi brand to represent its most unapologetic and enjoyable qualities, and will span across all physical and digital touchpoints, including packaging, fountain and cooler equipment, fleet, fashion and dining.
The new AI suite allows businesses and developers to deploy omnichannel customer journeys that use the power of AI and customer data.
Zendesk and AWS' partnership aims to help businesses provide faster, tailored conversational experiences to customers across all channels.
Sprinklr Service is a comprehensive, AI-powered contact centre as a service (CCaaS) platform that enables agents to serve customers across digital, social and voice channels seamlessly, delivering quick resolution of customer queries at lower cost of operations.
Prior to joining Wunderman Thompson, Emily Chang also held the CEO position at McCann Worldgroup in China.
The acquisition includes the transfer of Agnes Media’s client stable, three senior staff members, and several contractors to Awaken.
The new AI models will be part of Adobe Sensei’s collection of enterprise applications which enables customers to work and collaborate in new ways.
In his new role, Catanzaro will lead a team of seasoned product managers to further develop and execute product plans, ensuring that the company continues to drive innovation for an increasingly sophisticated and diverse CTV and video market.
According to the research, 62% of brands acknowledge the inconsistencies in their digital customer communication. This includes not being able to communicate the same information and unable to stay true to their brand voice.
According to the research, the characteristics and outcomes of Storyblok’s clients were combined in a composite organisation that is industry-agnostic with at least 5,000 employees
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