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Grab unveils new features, tie-ups to welcome travellers in SEA

Maureen Basa - April 28, 2023

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Singapore – One of Southeast Asia’s leading super app, Grab, has announced new in-app travel innovations and partnerships to provide travellers a safe, seamless, and hyperlocal experience as the region embraces a travel comeback. 

According to Grab, the enhanced travel experience was designed to give all travellers the assurance and confidence to explore their destination by empowering them to plan ahead, get a smooth ride the moment they touch down, and experience their destination like a local.

The new app enhancements include the new Traveller homepage, which allows overseas travellers to explore a city within the Grab app as if they were at the destination. Available for 33 of the top cities tourists visit in Southeast Asia, users can check out the Grab services present in the city, search and save places of interest, and explore the food options near their destination.

The app was also made available in Chinese, Korean, and Japanese languages to deliver a more intuitive experience for travellers from China, Korea, and Japan.

In the second half of the year, Grab will also release translated merchant menus in key cities across Indonesia, Vietnam, and Thailand into English, as well as a currency converter feature that will automatically display fares in travellers’ preferred local currency so that they don’t have to do manual conversions.

For travellers who prefer not to download another app, Grab has also teamed up with some of the world’s most popular apps such as WeChat, AliPay, Ctrip, Kakao T,, and Uber to provide travellers visiting the region access to Grab’s ride-hailing services through these platforms.

“We want to be at the forefront of Southeast Asia’s travel revival, welcoming travellers back to the region with an enhanced Grab experience that is designed to help them travel with ease and peace of mind,” said Russell Cohen, group managing director of operations at Grab

He added, “No one knows Southeast Asia like we do, and our goal is not only to deliver the safest and most seamless mobility experience, but also encourage travellers to explore the richness of Southeast Asia like a local through our superapp offerings.”

In support of the revival of travel, Grab also announced new upgrades to its GrabUnlimited subscription package, giving its subscribers access to discounted airport rides at 89 airports across Southeast Asia.

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