Marketing Featured APAC

Hilton’s new campaign encourages travelers to seek international experiences—closer to home

Singapore – Global hospitality campaign Hilton has launched its newest campaign, ‘Travel The World’, which aims to inspire consumers to explore the wonders of their home countries, and discover local alternatives that match the experiences at some of their favorite international destinations.

The campaign reflects the hotel chain’s understanding of sentiment among consumers who are eager to explore something new, yet feel more comfortable traveling closer to home. In addition, the new campaign aims to showcase how domestic travel offers a wealth of similarly wonderful experiences that are a lot more accessible.

“[The] ‘Travel the World’ [campaign] highlights the endless options for international-inspired travel accessible from many Hilton hotels in Australia, Japan, Thailand, and Malaysia. There is no shortage of culture, nature, adventure, and food and wine in these countries and the campaign celebrates them all, highlighting the best travel experiences across the region,” Hilton said in a press statement.

Hilton features a lot of destinations and experiences in this campaign, ranging from experiencing the wine bordeaux region in Australia, exploring water canals in Bangkok, Thailand, or snacking on ‘takoyaki’ on the streets of Osaka, Japan.

Speaking about the campaign, Ben George, senior vice president and commercial director for Asia-Pacific at Hilton stated that they understand that there is a significant pent-up demand to travel or reconnect with loved ones, adding that they continue to adapt to meet the evolving needs of their guests.

“With 500 hotels across Asia Pacific, Hilton has the breadth and depth of properties across 11 trusted brands for travelers to connect with these local experiences, all of which deliver the exceptional hospitality that we are known for. Our latest marketing campaign, ‘Travel the World,’ inspires and connects consumers in large domestic travel markets Japan, Australia, Malaysia, and Thailand to experiences they can have in their home countries that satisfy their international travel ambitions,” George stated.

He also cited an internal study they have made on proprietary consumer research in Asia-Pacific, and found that on average, 34% of families are now more actively looking to book domestic travel versus pre-pandemic.

Live now until 31 January 2022, ‘Travel the World’ is a predominately digital campaign running across Facebook, Instagram, and YouTube, leveraging a number of digital advertising partners. The campaign includes use of hyper-personalized videos delivered to dozens of unique audiences in real-time through the power of Google’s digital marketing engine. 

In addition, the campaign features both social and digital content including videos, social media, and display advertising with the creative concept and key assets developed by regional advertising agency KVUR, which is based in Singapore.

Marketing Featured Southeast Asia

Heineken SG lets you dream up holiday of choice–and gives you chance to ‘win’ it

Singapore – Beer brand Heineken in Singapore has launched a special campaign that lets you share your dream holiday and actually gives you a chance to win it and experience it–the closest to reality.

Done in partnership with travel and leisure booking platform Klook, the ‘Heineken Festive Cheers’ campaign involves a brief quiz to match you to your dream holiday. Heineken lets you be carefree with how you envision your dream vacation–and then matches you with something close within the bounds of the beauty of Singapore.

Prompts include where you wish to go, if whether you’d like to escape or explore the city, and what your sighted R & R involves such as a festive party or a scrumptious spread. 

At the heart of the campaign is a special microsite. From 26 November to 24 December 2021, consumers can head to the ‘Heineken Festive Cheers’ site to wing the quiz and be matched to any of the campaign’s prepared holiday packages in Singapore. In the end, participants will be given an exclusive Klook Promo Code for a chance to win it.

With the focus on local tourism, Gerald Yeo, the marketing director of Asia Pacific Breweries Singapore, Heineken’s parent company, said celebrating the holidays doesn’t need necessarily mean traveling somewhere new and that it’s about making time to meet family and friends.

“We look forward to Heineken being at the heart of many celebrations right here in Singapore this season, giving us even more reasons to celebrate with those who matter,” said Yeo. 

Meanwhile, Sarah Wan, Klook’s general manager for Singapore, commented, “Klook is delighted to partner with Heineken to spread festive cheer and joy this year-end. We have made it our mission to uncover hidden gems, feature local merchants, and to pioneer unique experiences here in Singapore. We are confident that this campaign will help bring more awareness to local merchants and shed light on how much Singapore has to offer.” 

Some of the leisure packages that can be won include a staycation for two at Lloyd’s Inn, a staycation at KēSa House, The Unlimited Collection by Oakwood for two, and a guided hike around Keppel by X-Trekkers, among many others. 

Of course, Heineken will be with celebrators at every step of the way. With each leisure package comes a Heineken Blade and a compact 8-liter countertop draught set-up to make sure winners are able to enjoy their Heineken beer as they revel in the holidays. 

In addition to winning experiences, fans could walk away with special Heineken packages such as a six-pack of Heineken or a six-month supply of Heineken. 

Marketing Featured East Asia

HSBC HK launches city-wide interactive campaign for its EveryMile Credit Card

Hong Kong – As part of HSBC’s commitment to helping consumers get closer to their next trip abroad, the financial institution has launched an immersive 3D innovation campaign, aimed at highlighting its EveryMile Credit Card.

HSBC’s EveryMile Credit Card offers cardholders various spending benefits and rewards when traveling. It is also the bank’s first credit card in Hong Kong made from 85% recycled plastic.

The new campaign, which is created in collaboration with creative and CRM agency Wunderman Thompson and media company PHD Hong Kong, brings comedy legend Dayo Wong Tze Wah, superstar Ronald Cheng Chung Kei, and musical phenomenon Mirror’s Lokman and Tiger together for a fun-filled adventure through space. Titled ‘Takes You Further Every Day’, the campaign extends the TVC narrative to the rest of the multi-channel and innovative campaign.

Its storyline also continues with a series of interactive OOH marketing, starting with a first-in-the-industry 3D TV ad of HSBC’s spaceship flying using naked-eye technology.

HSBC said, “The EveryMile Credit Card campaign leverages new technology to attract, engage, and interact with customers but more importantly, the campaign is appealing to a wide range of local audiences with culturally relevant content and generational talents embracing their roles as Space Rangers and ambassadors for EveryMile Credit Card launch.”

The advertisement is currently displayed on a 3D TV screen in the high-traffic district of Causeway Bay at 3 Matheson Street in Hong Kong. 

In addition, HSBC is also inviting audiences to take part in an ongoing interactive game, where participants will be searching for three pieces of the Space Rangers’ flying saucer scattered around the city with a chance to win RewardCash if they succeed in retrieving the displaced parts. 

The locations of the pieces are hidden in the series of integrated takeovers including the 3D installation displayed at Queens Road Central, the 3D TV, and the light show outside HSBC’s main building.

Platforms Featured Southeast Asia

AirAsia PH taps homegrown talent to lead new web series

Manila, Philippines – Top player in the Asian travel industry, AirAsia, in the Philippines, has released a new content series for the web, just in time as the region gradually opens up for travel. 

Interestingly, the airline has tapped into the influencer culture, roping in its very own First Officer Rod de Lara and Senior Cabin Crew Bien Geronimo to host the said web series. The series is titled ‘airasia Thrills’ and will be taking viewers to captivating landscapes and uncharted territories as hosts set foot in local destinations such as Zamboanga, Bohol, Cebu, Cagayan de Oro, and Davao and General Santos.

The series also aims to boost viewers’ excitement and adrenaline as the show will feature extreme activities such as Vinta racing, cross-country motorbiking, scuba diving, and free diving, among others. 

De Lara and Geronimo who are both avid triathletes will be testing their limits on the show, taking on different challenges related to the different destinations.

Steve Dailisan, AirAsia Philippines spokesperson, said, “Now that COVID-19 cases in the National Capital Region (NCR) and some provinces have gone down, we are sure that most Filipinos are eager to travel but don’t know where to start. airasia Thrills will give them a sneak peek of what to do and where to go. We hope that AirAsia Thrills will not only thrill them, but fire their enthusiasm in completing their bucket list.”

Dailisan adds, “We believe that traveling is good for our mental health, and rediscovery of activities, food, and places will complete your thirst for traveling in the new normal. And for those still staying at home, we got you covered as airasia Thrills will take you virtually to different tourist destinations in the Philippines.”

The series has already started 1 October and will run until January 2022. The series can be viewed on its Facebook page ‘airasia Super App’ and its Youtube channel of the same name. 

At the end of the season, lucky viewers can get a chance to win tickets and other exciting prizes from AirAsia partners Samsung, The North Face Philippines, Grind, ROX, and Monster Energy Drink.

Marketing Featured East Asia

Marriott International, Rakuten enter strategic collab to enhance travel experience

Tokyo, Japan – Multinational hotel and lodging company Marriott International and internet services company Rakuten have joined forces in their latest partnership, aimed at enhancing the travel experience for Japanese consumers, whether travelling locally or internationally.

Said partnership, which is scheduled to launch in phases from late-November 2021, is set to open up a world of benefits and elevate the travel experience for Japanese customers in the following ways such as integrated digital travel experience, more perks for registered members, and VIP experiences.

Through the partnership, Marriott International’s travel program Marriott Bonvoy will have direct access to millions of Rakuten members to offer them unparalleled experiences and a diverse portfolio of Marriott Bonvoy’s 30 international hotel brands, and market directly to Rakuten’s customer base with content and promotions that are customized for the Japanese traveler.

Meanwhile, for Rakuten’s part, it will utilize its digital expertise and capitalize on the current growth of Japan’s digital economy, alongside the global scale and the rapid growth of the Marriott Bonvoy footprint. 

This new agreement is designed to create a seamless, integrated travel experience and allow eligible members to enjoy benefits from both Marriott Bonvoy and the Rakuten loyalty program.

“We are excited to work with Marriott International to offer eligible Rakuten members the amazing benefits of Marriott Bonvoy, Marriott International’s industry award-winning travel program. Rakuten customers have come to expect the highest standards of service and convenience, and Marriott is an ideal partner. This groundbreaking alliance will add incredible value for our members, enabling them to tap into the advantages of a global travel program,” said Kazunori Takeda, group executive vice president and president of commerce company at Rakuten Group.

Meanwhile, Rajeev Menon, president for Asia Pacific excluding Greater China at Marriott International, commented, “With a significant number of Japan’s population a Rakuten member, we anticipate this collaboration will allow us to strategically capture a greater share of a strong Japanese travel market and connect these travelers to our expansive portfolio of global brands. We’re delighted to be working with Rakuten to advance the recovery of travel.”

Marketing Featured APAC

Global hotel brand The Ritz-Carlton launches APAC campaign, presents travel as a ‘gift’

USA – Global travel has been on its toes ever since countries have been slowly opening up on the back of aggressive vaccination drives. In line with this, travel brands are gearing up to once again touch base with travelers and remind them of what they have to offer for consumers’ repressed wanderlust. 

The Ritz-Carlton, the global luxury hotel chain headquartered in the US, is one of them and in partnership with long-time agency partner Team One, the hotel chain is bringing to Asia-Pacific a campaign highlighting travel as a ‘gift’. 

Truly in these times, the capability to travel can only be seen as a boon. Titled ‘A Gift Like No Other’, the campaign presents visually appealing sceneries and iconic recreational activities spotlighting how travel presents as a gift of ‘escape’, ‘discovery’ as well as ‘tranquility’ and the like.

The 90-minute long-form ad of the campaign, ‘A Gift Like No Other’.

Through the years-long partnership of Team One and the global hotel company, both have been capturing The Ritz-Carlton’s ‘Let Us Stay With You’ ethos for their US-based campaigns. The campaign, which is the first work the agency spearheaded for the brand for the APAC region, is an extension of the said expression. 

According to Team One, the campaign was informed by insights from The Global Affluent Tribe™, its pioneering research program which examines the lives of affluent people across the globe. The study found that these types of travelers are passionate about exploring, observing, and challenging the different facets of life, fully understanding that personal interests and new experiences are essential to an authentic life. 

Team One’s CEO Julie Michael said, “In creating this campaign, our team leaned into these important insights by showing how travel today is about much more than the destination, and staying at a Ritz-Carlton hotel or resort uniquely enables the gift of creating enduring memories.” 

Meanwhile, Jennie Toh, vice president for brand marketing and management for Marriott International in APAC, the hotel chain’s parent company, commented, “It is the shared human experience of giving and receiving that sustains some of life’s most meaningful connections. This campaign brings this concept to life, connecting with a desire from our guests for immersive and enriching experiences.” 

Toh adds, “This is a wonderful opportunity to rediscover the incomparable gifts that come with travel, exploration, and learning, combined with the legendary service and personal connections delivered by the Ladies & Gentlemen of The Ritz-Carlton.”

The campaign aims to create awareness for the luxury brand and its newest hotel in the Maldives, and hotels in China, Japan, and Bali, helping the hotel group stand out as a unique player in a market that’s become crowded with other luxury properties. 

The integrated campaign includes a variety of elements spanning digital, OOH, print, and social. Aside from the main 90-minute spot, additional 30- and 15-second spots have also started to roll out across various international markets including Japan, China, and the Maldives.

Platforms Featured Southeast Asia

STB sparks global conversation on travel through new forum series

Singapore – The Singapore Tourism Board (STB) has launched ‘SingapoReimagine Global Conversations’, a new forum series that puts industry game-changers on the global stage. Featuring speakers across different sectors, disciplines, and locations, the series outlines new travel experiences and business models that demonstrate how the travel industry has innovated and adapted for the future. 

STB Chief Executive Keith Tan said that the needs and expectations of travelers are changing significantly. He commented that as borders gradually reopen around the world, the tourism industry must work together to innovate, develop solutions and reimagine what the new travel experience can and should be. 

“With SingapoReimagine Global Conversations, we hope to provide a platform for such innovation, and a voice for leaders in the tourism sector and beyond,” said Tan.

SingapoReimagine Global Conversations is a key part of STB’s SingapoReimagine initiative, which was launched last year to affirm the destination’s commitment to shaping a new standard for travel, through safety, technology, experiences, and sustainability.

The series comprises three key forums, with overseas adaptations. The first forum titled ‘Reimagine Experiences’ is available on-demand in four video episodes released weekly on STB’s website and YouTube channel. The first episode under the first forum dropped on 8 September. 

The episodes will tap into the top minds in tourism and lifestyle, through a rich blend of interviews, rapid-fire questions, and data insights, to inspire new collaborations and ideas. 

The other two forums, ‘Reimagine Travel Journeys’ and ‘Reimagine Sustainability and Wellness’ will focus on the themes of travel journeys as well as sustainability and wellness, and will be introduced later this year and in the first half of 2022.

The new SingapoReimagine Global Conversations will spotlight different topics with speakers from across various industries, which include Felix Loh, CEO of Gardens by the Bay; Michael Lee, CEO of Hustle & Bustle; and Charu Kokate, principal & director of Safdie Architects; and Chong Siak Ching, CEO of National Gallery Singapore, among others. 

In the first episode, global trend forecaster and data partner WGSN unveils deeper insights into three future traveler profiles that will influence the future of the travel industry, as well as actionable steps for industry stakeholders. The three profiles are ‘The Wander Must’, ‘The Mindful Explorer’, and ‘The Slow Pacer’.

‘The Wander Must’ are the early adopters of technology and digital experiences, while ‘The Mindful Explorer’ are the nature and outdoor lovers who are likely to make sustainable choices. Meanwhile, ‘The Slow Pacer’ are travelers who place great importance on recharging and in seeking wellness destinations. 

The next episode, which will be released on 15 September is titled ‘A Whole New (Phygital) World’, which will discuss the convergence of digitalization and experiences to address the business needs of today and tomorrow. 

To further the discussion on reinventing the travel experience, SingapoReimagine Global Conversations will be rolled out in overseas markets in localized formats. The forum series will roll out in the USA and China in 2021, while in UK & Dubai, the series will be released in 2021-2022. 

Platforms Featured APAC

Klook integrates with Google, enables operators to be featured on ‘Things to do’

Singapore – Travel and leisure booking platform Klook has some good news for both its consumers and operators as it will now be expanding the presence of its partner destination brands with a new integration into Google’s ‘Things to do’. 

‘Things to do’ is Google’s display feature that allows consumers to discover, plan and compare prices across activities and attractions around the world. It also allows for the availability of products to be updated and booked in real-time through a partner’s website. 

The integration will now be part of Klook’s digital suite of offerings for travel operators which will enable them to operate as an official site listing on Google Things to do.

Klook’s CCO Wilfred Fan said that the new integration is part of Klook’s commitment to equip and support travel operators with advanced capabilities and tools to achieve online success.

“With the integration of Google Things to do, we continue to build on our strong momentum of digitizing the travel experiences sector and supporting the digital transformation of operators,” said Fan. 

The platform said that more than anything, the new digital offering is a big boost to online consumer engagement without having to do with sophisticated technological development efforts. Furthermore, Klook said that by leveraging the company’s proprietary digital solutions, operators will be able to manage their prices, ticketing, inventory management, and even marketing, while Klook manages the technology from API integration to payment enablement.

Marketing Featured Southeast Asia

Digital travel agency sparks travel inspiration in new ‘Booking Explorers’ campaign

Singapore – With travel now under strong consideration and vaccination programs slowly gaining momentum in Asia,, the online travel arm of Booking Holdings for lodging reservations and other travel products, has announced the inaugural launch of its new campaign that aims to re-ignite travel inspiration.

The new campaign is a celebration of the trailblazers and explorers among people, shedding light on why travel has continued to remain so fundamental to their identities and showcasing what a return to travel could mean to people personally.

Titled, ‘Booking Explorers’, the campaign is a series of stories by leading personalities in the APAC region, such as Amazing Race Australia winners, Tim Sattler and Rod Jones, who have traveled the world proudly representing the freedom to love and who advocate making travel more inclusive for the LGBTQ+ community. It also features Indian multiple Grand Slam Champion, Sania Mirza, who was a global citizen that pursued a successful professional career in tennis before the pandemic, and Korean alternative pop band, Leenalchi, who connected people through the power of their music by traveling the world to find inspiration for new songs and interacting with global fans. 

In addition, rising style icon and global fashion model, Chau Bui, was also featured in the campaign. She calls Vietnam home but has traveled from Seoul to Paris, New York, and Milan to find inspiration for her unique style. And lastly, the campaign includes the famed Japanese illustrator in Paris, Kaori Watanabe, who expanded her mental comfort zones through travel and used this new perspective to create art that transports us to faraway lands.

Laura Houldsworth,’s managing director and vice president for APAC, shared that the campaign is a heartfelt reminder of travel’s transformational impact and celebrates the spirit of travel through the voices of the explorers, who were forced to look inwards during this time and found new inspiration in the travel where it was possible while advocating for their greatest passions from home.

“With travel slowly resuming, it is my hope that these stories will bring a message of hope to our Asian travelers; and continue to broaden our horizons on how we can still experience our world responsibly when it’s safe to do so,” said Houldsworth.

The new ‘Booking Explorers’ campaign will be available at

Marketing Featured East Asia

ITB China appoints as official travel service partner for this year’s hybrid event

Shanghai, China – ITB China, one of this year’s business-to-business (B2B) exclusive show catered to the business of the Chinese travel market and bringing together buyers and industry professional from all over the world, has appointed global travel service provider as its official service partner for the event, which will be held from 24 to 26 November 2021 in Shanghai, with a virtual extension from 8 November to 31 December.

Through the appointment, Group’s engagement at ITB China 2021 will include numerous on-site activities, sharing its latest market knowledge and forecasts at the ITB China Conference sessions, and added networking opportunities by co-hosting the ITB China Cruise Night for the fourth consecutive time, this year set to take place on the evening of 24 November.

Furthermore, Group’s flagship events, the 2021 Asia-Pacific Corporate Travel Summit will be held concurrently to ITB China on 24 November in Shanghai to discuss the future development of the business travel eco-chain together with high-value corporate customers, airlines, hotels, MICE companies, travel payment and expense management companies. 

Said event is also the ‘Corporate Travel Event Partner’ of ITB China 2021 this year. Senior executives from Group Corporate Travel will in turn be joining the discussion of the ITB China 2021 MICE and Business Travel Conference sessions, to take place on the second day of ITB China, 25 November.

“I am very excited to attend ITB China in person this year. It has been a while, but it is wonderful to be able to meet up with industry partners again. While the pandemic has brought global travel to a standstill, we are working together at full speed toward travel recovery. ITB China 2021 will provide the travel industry with a trusted platform for personal encounters and successful business again. I can’t wait to see you all in Shanghai again soon,” said Jane Sun, CEO of Group.