Kuala Lumpur, Malaysia – Used car e-commerce platform Carsome has appointed Ravi Shankar Mallavarapu, former chief growth officer at AirAsia, as the company’s new chief marketing officer. Through his new role, he will be heading multidisciplinary functions and continue to drive Carsome’s leadership in all marketing-related aspects.
As part of his chief marketing officer role, Mallavarapu will be overseeing Carsome’s brand, marketing, digital, social media, public relations, growth, market research and customer experience. He will also work closely with Derek Tan, chief brand officer at Carsome, on brand, creative, production and sponsorships.
He brings with him close to 15 years of experience in digital, brand and growth marketing. He spent six years across multiple firms in India, before moving to Malaysia. During his latest stint at AirAsia, he has built an in-house digital marketing team and transformed it into a growth team, which runs ads to develop marketing products, in line with the company’s business direction of pivoting from an airline to a super-app.
Speaking about his appointment, Mallavarapu said, “I am thrilled to be a part of Carsome’s journey of building a trusted car ownership ecosystem using data and technology. Being the industry leader, Carsome is in a good position to bring change to user behaviour in the Southeast Asian region, where most car transactions are done offline.”
He added, “We can move this online by establishing trust and the best customer experience at every touchpoint. I look forward to making Carsome the top-of-mind brand in this region and connecting the dots between brand, marketing, technology and data.”
Meanwhile, Eric Cheng, group CEO and co-founder at Carsome, commented that said appointment is an important move to continue strengthening Carsome’s leadership team to achieve greater heights.
“Ravi is a data-driven marketer who balances creativity with excellent execution. We are very excited to have him onboard to accelerate our business growth and help establish Carsome’s mission in the market, which is to create a new standard of buying and selling cars,” Cheng added.