Dhaka, Bangladesh – OBHAI, the locally-based ridesharing application, has expanded its online services to WhatsApp, tapping on the communication app’s ease of use and application to all walks of life.
The new WhatsApp integration fits the accessibility bill, as WhatsApp has 1.5 billion monthly active users around the globe, and 22% or around 40 Million users in Bangladesh.
“As Bangladesh marches forward towards a more sophisticated digital era, the masses are now more accustomed to having the world at the palm of their hands. As such, the frequency of communication via social media platforms, the likes of Facebook, Viber, WhatsApp etc. are increasing significantly,” the company said in their press statement.
It added, “Keeping the need and comfort of the citizens of Bangladesh in mind, OBHAI edged a step ahead and introduced its own WhatsApp service to complement its ride-sharing offerings, and to provide passengers a more personalized experience.”
Through the OBHAI app, users can book the OBHAI G (car), CNG (three-wheeler), or OBHAI Express (parcel) on WhatsApp. Commuters can save +8801313201222 in their address book as ‘OBHAI WhatsApp’ to which they will type ‘Hi’, as automated replies will pop up, to which one would simply punch in the corresponding number to their needed service.
“WhatsApp OBHAI booking will help a lot of OBHAI users to simply order an OBHAI Gari, OBHAI CNG, and even order OBHAI Express services in few keystrokes,” said Anis Ahmed, startup founder and investor at OBHAI.
OBHAI WhatsApp can be used by current OBHAI customers seamlessly, and all facilities including refund requests, complaints, billing, reviewing ride history, and suggestions will be available within minutes from OBHAI call center representatives.
The ridesharing app has existing services across 53 cities in Bangladesh.
