An event platform built for your creative efforts to succeed.

J&T Express established strategic partnership with foodpanda in Singapore

J&T foodpanda
  • Trying to make sense of overflowing marketing data and information? Join marketing leaders from BigPay, Entropia, MSL Malaysia, Popeyes, and Vase.ai uncover the best approaches this July 27 at Consumer Insights Power-Up 2022. Register now for FREE!

Singapore Express delivery company J&T Express has been appointed as the delivery partner-of-choice for foodpanda shops, foodpanda’s online marketplace. With its expertise and extensive network, J&T Express will be supporting foodpanda shops’ retailers to provide next-day door-to-door delivery.

In this partnership, over 20 merchants such as Unilever, Philips, ASUS, MAKE UP STORE and TC Acoustics will now have the option to offer next-day delivery fulfilled by J&T Express, with plans to expand this offering to more merchant partners in the coming months.

As part of the launch, foodpanda is offering free deliveries on all J&T Express next-day delivery orders from now till 31 August 2022, terms and conditions apply.

foodpanda shops was first launched in 2019 to provide customers with the convenience of placing orders from a wide variety of product categories including household items, beauty products, electronics and more, and have them delivered on-demand. With over 4,000 merchant partners, customers can now shop from notable brands such as Xiaomi, Guardian, LUSH, and more from the comfort of their own homes.

J&T Express also brings to this strategic collaboration its extensive experience in supporting online marketplaces and e-commerce platforms to provide efficient and seamless logistics solutions. As part of this collaboration, J&T Express has developed an API integration with foodpanda to enable a one-stop ecommerce experience for merchants.

Martin Tan, head of operations at J&T Express, Singapore, said, “We are excited to be onboard with foodpanda through foodpanda shops to drive the one-stop e-commerce experience for both sellers and consumers. This new milestone is in line with our ambition and strategy to expand our customer base by creating tailored e-commerce solutions for our partners, which is also a testament to our growing potential and momentum both in Singapore and globally.”

foodpanda aims to expand its delivery offerings via its shops feature to bring new benefits for both consumers and brands. Consumers can now enjoy a wider variety of products and brands with a frictionless shopping experience, while merchants have access to a new channel to reach new, digital customers, and opportunities to generate new revenues through alternative business models like next-day delivery.

Rizan Rahiman, head of marketplace – Shops, at foodpanda Singapore, commented, “Our partnership with J&T Express allows us to provide even more options for customers to place orders and have them delivered at their preferred timings. With this partnership, participating merchant partners can now offer islandwide delivery in a more efficient manner, resulting in wallet-friendlier delivery fees for our customers. These enhancements will ensure that we are well-placed in being the preferred option for on-demand purchases.”

As part of this partnership and its ongoing growth, J&T Express continues to invest in its operations globally and in the region to ensure it can deliver the highest quality express service. The company recently announced its global expansion to include Brazil. In Singapore, it has equipped its sorting hub with upgraded automation solutions and expanded its strategic warehouse network in both east and west of Singapore, which is supported by a nationwide network of Pick Lockers and J&T Points, the dedicated service points.

  • Box_2022 Global Customer Engagement Review

    The voice of 1,500+ global marketing decision-makers is collected to bring you the top trends in customer engagement for this year. Learn more about the state of customer engagement in APAC. Download the 2022 Global Customer Engagement Review.

  • The Brand Love 2022 report is here. In this report, Talkwalker and Hootsuite analysed over 1,500 brands to identify the ones driving consumer passion globally and in Southeast Asia. Learn how these brands are engaging their audience and how you can boost your own brand love – download the report now.

Share this story