Singapore – The software application provider for customer, employee, and business experiences, InMoment, has just announced the appointment of Eric Weight, former head of presales and consulting at CX software company NICE Satmetrix, to assume the role of vice president of solutions consulting for APAC.
Weight has over 25 years of experience designing and deploying CX solutions at various B2B growth technology companies in the world. He also has considerable experience leading consulting, services, product management, and pre-sales teams worldwide.
Aside from his recent role at NICE Satmetrix, Weight has also worked as the vice president of professional services and customer success at technology expense management solutions provider MobiChord, the vice president of solutions consulting at customer experience and market research company MaritzCX, and the vice president of implementation services at cloud-based software firm Allegiance.
The latest appointment aims to support InMoment’s rapid expansion across Southeast Asia and Japan. Through this, Weight will be leading the expansion and advising companies in transforming the experiences of their customers.
Commenting on his appointment, Weight said that he has been waiting for the right time and the right company to deliver real customer experience transformation to SEA companies, and InMoment quickly emerged as a true leader in this space and has now invested in this market to make his hopes a reality.
“Having lived in the region previously, I’m thrilled to return and join the Singapore-based InMoment team and help our clients realize the ROI from Experience Improvement and become their trusted partner in delighting customers and stakeholders alike,” said Weight.
Meanwhile, David Blakers, InMoment’s managing director for APAC, said, “We welcome Eric’s talent and leadership to InMoment, and look forward to his expertise helping build high impact customer experience programs across the region.”
In August this year, InMoment also announced the launch of its new Singapore data center, which aims to strengthen the company’s presence in the APAC region.