Singapore – Digital travel platform Agoda has expanded its travel planning capabilities with a suite of new features, including real-time flight updates, AI-powered hotel discovery tools, and integrated multi-product bookings.
The updates span Agoda’s flights and accommodation offerings, introducing real-time travel information, new hotel browsing features, and AI-driven tools aimed at improving the booking experience.
For flight bookings made through Agoda’s iOS and Android apps, users can now receive real-time updates throughout their journey. Following booking confirmation, travellers are provided with notifications covering flight status, gate and terminal details, check-in counters, and baggage carousel information.
On the accommodation side, Agoda has launched Gallery View on its iOS app, a new hotel browsing format that places greater emphasis on property imagery. The company has also introduced an AI-powered feature that matches hotel photos with relevant guest reviews, allowing users to view feedback related to specific property features such as rooms, pools, and dining facilities.
In addition, Agoda has expanded language support for flight-related chat queries. The update adds support for Chinese (Simplified and Traditional), Thai, and Indonesian, while also introducing five additional language options for users in Hong Kong.
The company has also enhanced its multi-product booking engine, enabling travellers to book hotels, flights, and activities within a single transaction. Booked trip components are consolidated under the ‘My Trips’ section on Agoda’s app and website, allowing users to manage their itineraries from one location.
The latest product updates form part of Agoda’s broader efforts to streamline trip planning and management across its platform, which currently offers access to more than six million holiday properties, over 130,000 flight routes, and more than 300,000 activities worldwide.
Ittai Chorev, Chief Product Officer at Agoda, said, “Travel is always a little stressful, so having the right information at the right time is both useful and reduces stress. Whether that means seeing the reviews that matter to you alongside relevant images when booking a hotel or knowing your gate number before even reaching the airport when booking a flight, these updates help travellers make better decisions at every step of their journey.”
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