Hong Kong – HSBC Hong Kong has rolled out a new business-to-business (B2B) digital community platform HSBC VisionGo. The platform will serve as an ecosystem for SMEs, startups, and prospective entrepreneurs where they can exchange dialogue for business insights as well as a place for networking.
The platform is built on the company’s cloud computing platform Microsoft Azure. It employs machine learning technologies to offer personalized professional insights and networking opportunities through an AI-enhanced interface, along with new interactive features designed to further foster conversations and collaboration.
The platform also enables SME operators to follow each other. Business topics can also be discussed among the community through interactive polling. In addition, SMEs can promote their own offers to create new business leads, or redeem available offers as added benefits.
According to a recent HSBC report, 95% of Hong Kong businesses have extended support to, or have received support from other businesses they work with by exchanging expertise and sharing premises (50%), enabling others to get their products to customers (46%), or relaxing payment terms for their smaller partners (35%).
Terence Chiu, head of commercial banking at HSBC Hong Kong said, “HSBC is committed to investing in digital innovation to help Hong Kong’s SME sector. We are a connector in the business community, and we aim to use our strength to build a collaborative business ecosystem that will help businesses get through these challenging times and position themselves to make the most of the opportunities when they come.”
A beta version of the platform was unveiled in March 2020. As the platform continues to develop, HSBC will be introducing features such as integration with its mobile payment service PayMe.