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Category: Technology

Zendesk completes acquisition of AI-powered management platform Klaus
Zendesk completes acquisition of AI-powered management platform Klaus
Posted on February 14, 2024
by Brandon Yulolo
The acquisition of Klaus is the latest addition to the company's existing workforce engagement management solutions which includes ‘Tymeshift’, a modern workforce management tool built exclusively for Zendesk.
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SeenThis collaborates with IAS to provide enhance measurement capabilities in its platform
Posted on February 14, 2024
by Aliza Carmona
Adaptive streaming technology platform SeenThis announced that Integral Ad Science (IAS) has completed a video certification to provide third-party-validated, actionable measurement for advertisers using SeenThis technology.
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IAS expands Meta partnership with AI-driven brand safety and suitability measurement tools
IAS expands Meta partnership with AI-driven brand safety and suitability measurement tools
Posted on February 7, 2024
by Brandon Yulolo
Through this partnership, IAS’s new post-bid brand safety and suitability measurement expansion with Meta gives advertisers increased transparency into whether their campaigns are appearing next to safe and suitable content.
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Wootag unveils latest behavioural AI platform ‘Intent’ to help enhance consumer engagement
Wootag unveils latest behavioural AI platform ‘Intent’ to help enhance consumer engagement
Posted on February 6, 2024
by Brandon Yulolo
Crafted with a user-centric approach, Intent promises improved consumer engagement by influencing consumer behaviour through its streamlined behavioural data streams-gathering platform.
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What's NEXT 2024: Real-time data is the key to unlock real revenue impact 
What's NEXT 2024: Real-time data is the key to unlock real revenue impact 
Posted on February 5, 2024
by MARKETECH APAC
Effectively tapping into the power of first-party data starts with creating a unified customer view. It requires access to tech ecosystems that are built for data agility and real-time behavioural insights that marketers can easily act on.
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Messagebird rebrands as Bird, adjusts service pricing to promote accessibility to enterprises
Messagebird rebrands as Bird, adjusts service pricing to promote accessibility to enterprises
Posted on February 2, 2024
by Brandon Yulolo
In a blog post by Bird CEO Robert Vis, he announced the rebrand with more details on the platform's change in pricing, citing that they will be staying away from offering high markups like their competitors, promising to deliver services to clients at the lowest possible cost.
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What's NEXT 2024: APAC advertisers are investing in data-driven videos—and you should too
What's NEXT 2024: APAC advertisers are investing in data-driven videos—and you should too
Posted on January 31, 2024
by MARKETECH APAC
Data-driven, in-stream video ads, for example, offer brands a powerful way to monetise their content while providing viewers with more personalised and engaging experiences. By leveraging data analytics and segmentation, publishers can optimise ad targeting and create a win-win situation for both publishers...
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Cloud platform Genesys announces its acquisition of Radarr Technologies 
Posted on January 30, 2024
by MARKETECH APAC
Through the acquisition, Genesys will integrate Radar Technologies' public social media capabilities with the Genesys Cloud platform to enhance customer experience (CX). This partnership enables the development of proactive, prescriptive engagement tactics aimed at increasing loyalty in the AI econo...
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Miramar Group taps SAP Emarsys to support company’s customer journey harmonisation
Miramar Group taps SAP Emarsys to support company’s customer journey harmonisation
Posted on January 30, 2024
by Teddy Cambosa
To support its multi-faceted operations, Miramar Group has embarked on a company-wide digital transformation by unifying multiple IT systems and enhancing data analysis capabilities with more structured data. 
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Digital consultancy G Squared unveils community management, social surveillance firm Burrow 
Posted on January 29, 2024
by MARKETECH APAC
G Squared, a digital consultancy, has recently launched Burrow, a specialist 24/7 community management and social surveillance firm. Burrow will work with firms, managing their social media platforms and tackling online brand threats through continual monitoring. 
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