Pizza Hut Delivery Indonesia assigns programmatic campaigning to GroupM’s Mediacom, Xaxis

Singapore – Pizza Hut Delivery (PHD) Indonesia has designated GroupM-owned companies, global media network MediaCom, and programmatic business Xaxis to handle all of its future programmatic campaigns.

According to a press release by Xaxis, PHD Indonesia pivoted to run more programmatic campaigns to ensure that its marketing efforts reached only the most relevant audiences.

Xaxis said that one of the weak links it targeted to fix for PHD is its disconnected online and offline customer data, which makes for a lack of visibility into the overlap and differences between its in-store and digital customers.

With such pain point, Mediacom will be taking over to consolidate audience insights with the use of Xaxis’ audience analysis solution Beyond.

Alfitrahmat Saputro, brand digital manager of PHD shared that unlike traditional panel-based market research, Beyond provided them with an audience analysis based entirely on the real-world behavior of their actual customers on both the website and physical stores.

Meanwhile, Yunnita Avreda, country head for Xaxis Indonesia said, “We were excited to work with a client so open to trying new innovations. With customers who can interact with the brand online through their delivery website, in-store, or through pick-up and take-out, Pizza Hut Delivery Indonesia was a perfect fit for Beyond and its capability to bridge online and offline consumer data.”

Xaxis Beyond will be made available across the APAC region.