Tag: Singapore

Singapore – Mindshare, the media services company that is part of GroupM and WPP, and sustainability platform decarbonising media and advertising Scope3 joined forces to create a bespoke emissions scorecard that helps clients understand the carbon emissions of their digital media campaigns.

The new ‘Mindshare Emissions Dashboard’ will allow Mindshare’s clients to gain near-real-time carbon emissions insight into their digital media activity at both a macro and micro level. It will enable marketers to make informed decisions on balancing the need for greener media with the need for positive business outcomes.

Additionally, the emissions dashboard is also created as part of Mindshare’s ‘Report, Reduce, Remove Initiative,’ which aims to optimise investment for greener choices across the media supply chain while ensuring minimal disruption to business needs. It is expected to report emissions from digital media activity, pioneering emissions reporting tools for brands.

Mindshare has been working with Scope3 to fine-tune the dashboard to ensure that they can put into practice their reduction efforts without compromising on performance.

The creation of the new emissions dashboard comes as the media services company upholds its responsibility to address the impact of its digital media on the environment.

Dhruv Menon, director at Mindshare, said, “By giving marketers a 360-degree view of the carbon impact of their digital media activity, the dashboard enables change-making conversations and discussions with advertising and publisher partners. More importantly, it will also empower media practitioners to make sustainable media buying choices with the goal of eventually reducing 50% of all digital emissions by 2030.”

June Cheung, head of JAPAC at Scope3, also noted that the collaboration with Mindshare to create the Emissions Scorecard was a great example of how Scope3’s emissions data can be harnessed to drive meaningful change.

She shared, “Scope3 emissions data pinpoints exactly where marketers can take simple, yet meaningful, actions to reduce the carbon footprint of their digital advertising. It simultaneously helps the industry more clearly see and defund waste across the ad ecosystem. This type of industry-wide change is only possible if marketers have the tools that allow them to make informed decisions. By being able to access emissions data directly alongside campaign data, like the Mindshare Emissions Dashboard, sustainability is no longer an afterthought; it becomes a valuable lever for improving campaigns.”

Singapore – Grab has recently announced the opening of its first physical merchant centre in Singapore in order to support local SMEs in their digital growth, as well as offering them a physical space for networking.

The Grab Merchant Centre, located in Grab’s one-north headquarters, is a one-stop shop for small and medium businesses (SMBs) looking to accelerate their growth in the digital economy through Grab’s services. 

This is the first-of-its-kind merchant centre among industry players in Singapore, and the first for Grab in Southeast Asia. 

Said centre first started as a merchant registration counter in April 2020 to help SMBs sign up and activate their Grab accounts during the pandemic. Today, it has evolved into a one-stop shop providing advisory services and solutions for SMBs.

Wee Tang Yee, country head of Grab Singapore, said, “Based on our latest Food and Grocery Trend Report released today, we know that consumers are increasingly reliant on platforms like Grab. This means that there are more opportunities for businesses to engage with them on our app.”

He added, “The Grab Merchant Centre is meant to help SMBs quickly and effectively tap into this growing opportunity through our tailored solutions. Having a permanent space for the SMB community enables us to serve them more efficiently, and gives them the confidence that Grab is there to support them whenever they need.”

Yee also explained, “The Grab Merchant Centre is also a place for SMBs to keep pace with the latest digital tools and practices. That way, they can confidently navigate and grow their businesses using our suite of self-serve digital tools in the GrabMerchant app. These include reading sales performance trends and insights to improve operations, advertising solutions to reach more customers and boost sales, digital lending products to support their business expansion, and more. We will continue to develop new products to provide more comprehensive support for businesses, and help them capture a bigger slice of the market.”

Singapore – With the success of the campaign’s first phase, Grab’s regional advertising platform GrabAds, alongside their collaboration with Japanese digital marketing solution provider Media Bank has recently announced the second phase of their tourism campaign for Japan Tourism Agency (JTA). 

For this phase of the campaign, they plan to engage Grab users across both offline and online touchpoints, from in-app ads to fleet car wraps and hangers.

It will be called ‘Discover the Incredible Gems of Japan,’ which highlights the country’s best-hidden secrets such as the picturesque landscapes of Awaji Island, Nagasaki, Hokkaido, and Aso in Kumamoto. 

Part of this project includes an in-app branded challenge, where a lucky winner can have the chance to receive a ticket to one of these incredible destinations. 

Previously, the two had already started the campaign earlier this year by featuring another side of Japan beyond its traditional tourist hotspot which includes scenic hiking trails and historical samurai districts. 

The said the project garnered a strong user engagement across four SEA markets with rates surpassing GrabAds’ regional marketing benchmarks. 

Talking about the success of the project, Patrick Ngan, director at Media Bank Inc. said, “We are delighted to see that the first phase of our campaign, designed for JTA, has resonated positively with travellers in Southeast Asia.”

“The campaign that leveraged GrabAds’ full-funnel ecosystem and hyperlocal insights has been effective in reaching high-value and ready-to-travel individuals across Southeast Asia. We are excited to further deepen our collaboration with GrabAds as we launch the next phase of the campaign that creates awareness of Japan’s secret gems,” he added.

Meanwhile, Dave Yang, regional head of sales and GTM at GrabAds shared, “We are humbled to receive the recognition and support from JTA and MediaBank to continue with the second phase of our partnership. The success of our campaign with JTA reflects the strength of GrabAds’ ecosystem, powered by Grab’s hyperlocal insights and offline-to-online retail media capabilities. The positive results demonstrate the promise of GrabAds as an advertising solution for travel and hospitality brands looking to tap into the Southeast Asia market when it comes to leisure travel.”

“Insights from our 2023 Southeast Asia Travel Insights report tell us that Grab’s high-value audiences remain eager to travel, including to Japan. It’s not too late for brands in the travel category to capitalise on the opportunity with GrabAds,” he ended. 

Following its success, GrabAds and MediaBank are determined to establish a significant stride in the same four markets: Singapore, Malaysia, the Philippines and Vietnam.

Singapore – VCCP Singapore has announced that Ismail Jooma has been appointed as its new head of planning for APAC. 

Jooma has a diversified career journey through several network agencies, bringing a knowledge and perspective on Asian culture and trends. His history includes positions at Ogilvy and TBWA, and he was most recently the head of strategy at VMLY&R Singapore. Prior to this, Ismail was the chief strategy officer at South Africa’s independent agency Brave Group. 

His professional experience includes technology (Apple, MTN), automotive (Hyundai), FMCG (Coca-Cola and Colgate), broadcast (DStv Africa, SuperSport), banking (HSBC, Standard Chartered), fast-food restaurants (KFC, Nando’s), and fashion retail (Nike, Edgars).

Speaking about the appointment, Katya Obolensky, managing director of VCCP Singapore, said, “We could not be more delighted to have Ismail join our leadership team as we continue to strengthen our VCCP offering in Singapore. His wealth of experience, sharp intellect and dynamic approach to problem solving will augment our ability to challenge the categories our clients operate in.”

Meanwhile, Jooma commented, “I’m incredibly excited to be joining an agency with a rich planning culture, one that truly places strategy at the heart of everything it does. Katya and the team are building something special here and I’m keen to bring VCCP’s challenger spirit to more ground-breaking work for our clients across the region.”  

Singapore – Following the momentum of a two-year Memorandum of Cooperation (MoC) signed in April 2023, as well as their previous partnerships, experience and travel services platform Klook and the Singapore Tourism Board (STB) have decided to scale up partnership efforts with joint investments of over S$2m to drive inbound tourism to Singapore.

Through this initiative, Klook and STB launched an integrated events marketing campaign to raise awareness of the diverse range of leisure events in Singapore, and will be rolling out a second initiative anchoring on STB’s latest brand campaign ‘Made in Singapore‘.

With a vast array of events to occur in Singapore such as the Tour de France Prudential Singapore Criterium, Jumptopia, ZoukOut, and Singapore Comic Con, Klook introduces unique product bundles to enhance the overall experience and facilitate further discovery to encourage visitors to explore Singapore in a more holistic way, in turn driving strong returns for the local tourism and economy.

For the second initiative, the marketing and tactical partnership between STB and Klook in Southeast Asia will focus on digital content powered by Klook’s network of ‘Klook Kreators’, which are micro and nano content creators and affiliates that aim  to drive engagement and conversion.

By using its Kreator channel to create authentic content, Klook is planning to leverage the power of social media to connect travellers to the best of what Singapore has to offer. From beauty and fashion to food, this digital-led campaign aims to engage and inspire social media-savvy travellers in Southeast Asia to experience the unique local Singapore flavour for themselves.

Talking about the partnership, Sarah Wan, general manager of Klook Indonesia, Malaysia, and Singapore, said, “Singapore has been a key destination leading travel recovery within Southeast Asia, and we’re excited to once again partner STB. We aim to inspire travellers by highlighting how Singapore makes unexpected, diverse and unique experiences possible.”

Meanwhile, Terrence Voon, executive director, Southeast Asia of STB, said, “We are delighted to team up with Klook to strengthen Singapore’s position as a compelling travel destination and leading events hub in Southeast Asia. Our new initiatives aim to drive tourism recovery and highlight distinctive experiences that make each journey to Singapore memorable. They will also complement STB’s new Made in Singapore campaign, which showcases how our city transforms ordinary moments into extraordinary experiences.”

Singapore – Global marketing and communications network Publicis Groupe, Singapore Management University (SMU), and communications technology group Singtel have joined forces to organise an AI-driven storytelling workshop for students.

Using as many as five AI tools, 37 undergraduate students from SMU created engaging video stories on Singtel’s impact on digital inclusion.

The student participants were given the project brief to utilise the latest AI storytelling tools such as Runway Gen2, Meta AudioCraft, ChatGPT, ElevenLabs, Lexica, DreamStudio, and Clipdrop to come up with a compelling story focused on digital inclusion.

Given this challenge, students were exposed to the latest artificial intelligence tools and technology readily available for their use. However, it also challenged them to conceptualise and create engaging, impactful, and memorable stories and characters for various audiences and media. Furthermore, the workshop aims to provide students with the skills they’ll be able to apply to real-world client projects.

As part of the workshop, five undergraduates with the best short films were also awarded with full-time, 12-week summer internship opportunities at Singtel and Publicis Groupe, where they can put their newly acquired skills to use. Meanwhile, the top 10 selected films were showcased in a mini-festival at SMU. 

The project brief for this AI storytelling workshop was created by Leo Burnett Singapore, a part of the Publicis Groupe. This is also the second time Publicis Groupe Singapore has worked with SMU to provide students with hands-on experience with AI tools. 

Something new in this project, however, is the involvement of a real brand, which is Singtel. The jury panel for the storytelling project included Bill Ang of Singtel; Jean-François Thery, head of growth at Publicis Communications, Singapore; and Tommy Tan, head of strategy at Publicis Media, Singapore.

The workshop was part of a 13-week SMU-X course titled ‘Storytelling for Organisations and Brands’ offered at the Lee Kong Chian School of Business (LKCSB). It was led by LKCSB Professor of Communication Management Mark Chong and Laurent Thevenet, head of creative technology for APAC at Publicis Groupe.

Bill Ang, director of brand marketing at Singtel Singapore, said, “A.I. is already transforming many facets of life. At Singtel, we are leveraging this technology to ideate and co-create in ways that will enhance customer experiences and drive learning. It’s great to see the energy and creativity in the work from the SMU students. Their submissions have been incredibly inspiring and have given us much food for thought.”

Speaking about the workshop, Professor Chong also explained, “As a telecommunications leader, Singtel knows how important it is for students to take new risks and try new processes using the latest technologies. It has been an honour partnering with the largest mobile network operator in Singapore to encourage a new generation to embrace AI. and push the edge of new possibilities.”

Thevenet also added, “This collaboration with Singtel has given a new cohort of 37 SMU students an advantage in the future workplace. AI is fundamentally changing the creative process, and although human creativity is more important than ever, learning how to partner with machines to create something out of the ordinary will become an essential skill for graduates.”

Meanwhile, Thery said, “Singtel has always been at the forefront of pushing the best in technology for Singapore, so it’s been an incredible experience working with SMU students to help prepare them for the future workplace—we’re thrilled with their creations.”

Singapore – The board of directors of Genting Singapore has approved a S$6.8b investment to propel its integrated resorts brand Resorts World Sentosa as a premiere tourist destination in Asia.

“We are confident that this investment will firmly anchor RWS as the most sought-after tourism destination in Asia, and propel the Group’s strong future growth. This investment will be funded through internal resources,” the company recently stated.

According to the company, its development on The Waterfront has received government’s provisional permission with construction set to commence in 2024. Moreover, it will comprise approximately 700 hotel keys and experiential  lifestyle content in a captivating blend of biophilic architecture that is designed by award winning firm Benoy.

In addition, the transformation of the Forum, the Minion Land in Universal Studios Singapore and the Singapore Oceanarium spaces are progressing well and expected to soft open in early 2025.

The new announcements comes after Genting Singapore recently announced the results of its third business quarter earnings, which saw benefit from the sustained recovery of travel and tourism as it grew 31% quarter-on-quarter to $350.4 million.

Singapore – Dentsu Creative Singapore has partnered the Ministry of Communications and Information(MCI), to develop an integrated marketing communications campaign with a festival as the main highlight, from creative ideation, event activation, to delivering omni-channel experiences for Forward Singapore(FSG), a government-led collaborative effort that has engaged over 200,000 Singaporeans from all walks of life over the past 16 months to refresh Singapore’s social compact.

To promote the festival, MCI and Dentsu Creative Singapore launched a thought-provoking flagship television commercial titled “Our Next Generation”, to foster deeper understanding among Singaporeans about how present choices can significantly shape the future for the next generation. 

Additionally, in a first-of-its-kind collaboration with four homegrown directors, Dentsu Creative Singapore delivered short films that reimagined success, ageing and community as part of the nation’s renewed social compact. The four films are, Beautiful Dreamer by Boo Junfeng, In the Pipeline by K. Rajagopal, The Machine by Siyou Tan, and Masih (Always) by Roslee Yusof.

These film campaigns serve to promote the Forward SG Festival, a roving interactive roadshow that was launched by Deputy Prime Minister and Minister for Finance Lawrence Wong on October 27 at Gardens by the Bay, and will move to various locations across the island in November 2023 and January 2024.

The festival features a roving interactive roadshow with informative panels that outline the key recommendations from the FSG report, as well as interactive experiences such as a Holographic Pledge Booth, a Shared Future Booth, and River, a multilingual virtual identity developed by Dentsu Creative.

Talking about the films, Prema Techinamurthi, managing director at Dentsu Creative Singapore, said, “We are honoured to be part of this meaningful initiative in helping to materialise and share the collective voice of Singaporeans via a visually engaging report and an illuminating campaign. We look forward to future collaborations with FSG in fostering unity and growth through progressive creative concepts and communication.”

Meanwhile, Stan Lim, chief creative officer at Dentsu Creative Singapore, commented, “Our collaboration with a strong cast of diverse filmmakers will help Singaporeans understand the tangible outcomes of our refreshed social compact, in a way that is relevant to our intersecting lives. We hope the films will inspire individuals to work together and build our shared future where everyone can find success on their own terms.”

Singapore – As information becomes more accessible and easily digestible online, a new study by Meltwater found out that Singaporeans are becoming more transparent in using social media as a platform for financial discourse. 

One of the key findings revealed that this significant shift prompted users to seek financial advice online while also establishing collective information through community, support and validation. In particular, the term ‘saving money’ yielded around 78% increase in Singapore’s social media mentions from September 2022 to August 2023, compared to a year ago. 

According to the report, buy now pay later methods (BNPL) also became a trending topic online as mentions of BNPL skyrocketed to 169 % during the same period. More specifically, it was noted that BNPL firm Atome received the highest positive sentiments whereas Grab PayLater resulted otherwise. 

Additionally, recent data observed that phrases like “scam victims” have surged to 79% reaching 21,900 mentions online. This resulted in the terms gaining more prominence in discussions about finance and cybersecurity. 

David Hickey, executive director at Meltwater (Asia-Pacific) commented, “Meltwater’s study underscores the shifting landscape of social media conversations surrounding personal finances. Our findings reveal that people are not only seeking financial advice and security but also forming a collective voice to drive change in how they manage their finance.”

“Brands in the financial space have an incredible opportunity to engage with consumers by understanding and participating in these conversations. By actively listening to the concerns and preferences of their audience, companies can offer tailored solutions and build trust in a challenging business environment,” Hickey ended. 

Meanwhile, a growing reliance on financial influencers was perceived  as the impact of social media’s  significance as an essential avenue for financial conversations.

The report has also identified the top finance influencers in Singapore. Amongst them, The Woke Salaryman scored the highest, followed by Genecia Alluora in second place. Michelle Hon, The Simple Sum, and SG Budget Babe were also ranked respectively. 

Singapore – As workforces change along with the dynamic state of industries, global communications platform Slack has unveiled its new global research via YouGov designed to explore the different approaches and personalities in the workplace, and the impact of those differences on desk worker preferences and the adoption of technology and AI.

Data from Slack and YouGov mainly suggests that Singapore has the second highest number of individuals who thrive on virtual connectivity, mobility and adaptability, whilst Singapore workers are also ranked second in terms of leveraging AI at work. 

Going into specifics, the study revealed five dominant types of workplace personas in a Singapore workplace namely, ‘The Road Warrior’, ‘The Detective’, ‘The Networker’, ‘The Problem Solver’, and ‘The Expressionist’.

According to the survey of over 15,000 desk workers across nine markets, Singapore ranks high globally for its workforce’s comfort in building virtual connections and thriving in varied work locations. This type of worker, dubbed The ‘Road Warrior’, makes up 26% of the Singapore workforce and prioritises flexibility over all else.

The most common traits of Singapore ‘Road Warriors’ include working away from their desk (91%) and working wherever they want in a way that fits their schedule is the most important to them (46%). They describe themselves as adaptable (85%) and colleagues describe them as being most likely to work from a new location (26%).

In contrast, Singapore reports fewer ‘Detectives’ (21% compared to 30% globally)—those with a knack for seeking and sharing information—compared to other regions. Singapore’s comparatively younger workforce is a factor here, with Detectives found to be most common amongst older workforces. 

Singaporeans classified as ‘Detectives’ are best described as organised (94%), with a preference for figuring things out on their own (85%), sharing information with others on the team, and finding the right information as quickly as possible. Colleagues describe this persona as the best at digging up information (42%), and most likely to know everything going on at the company (52%).

With this in mind, the research also revealed that one in four desk workers globally are currently working with AI (26%), with the highest usage being in Singapore (34%) and India (54%). 

Notably, the personas identified in the research showed differences in how they approach the adoption of new technology, such as AI, in the workplace. Detectives and Road Warriors feel the least supported with the introduction of new technology, with 15% of each group globally feeling their company provides little or no training or information. 

This highlights the importance for  Singapore businesses to better understand the training and skills gaps that workers need the most support with, especially in getting a better handle on how to best introduce AI.   

Talking about the findings, Derek Laney, Slack technology evangelist, APAC, Salesforce, commented, “Whether you have five or 5,000 people, every workplace has a unique ecosystem of personalities, skill sets and working styles.

“With Singapore’s culturally diverse workforce, recognising these differences is vital for businesses that want to provide a truly empowering environment for their staff. No two employees work exactly alike, leaders must embrace a flexible management approach and versatile technologies so people can play to their unique strengths at work,” he added.