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Technology Featured South Asia

Social Beat enters partnership with Salesforce for marketing automation

Mumbai, India – Local-based digital marketing solutions company Social Beat has announced that it has entered a new partnership with global customer relationship management (CRM) platform Salesforce in a bid to drive marketing automation and digital transformation for brands in the country.

Through the mandate, both will help leading brands in India take up marketing automation solutions to align their marketing and sales. In addition, the solution will help not only generate the best leads but also keep the leads engaged and connect with them at the right time to close more leads. 

Accordingly, Social Beat has been chosen as the implementation and setup partner for Salesforce in the country, hence Social Beat will also help Salesforce’s customers accelerate their productivity and make insightful decisions to garner more leads.

“We are really excited to be partnering with Salesforce to drive marketing automation projects with brands in India. We are confident about this partnership leading to accelerated growth in the domain of digital transformation & marketing automation for both of us,” said Suneil Chawla, co-founder of Social Beat.

With Salesforce’s marketing automation tool, a company’s sales and marketing can work hand-in-hand to manage the existing customers and also identify prospective ones. This tool also helps companies track their leads from click to close. Salesforce, with the help of Social Beat, will make sure companies can stay connected to the consumers through email, mobile and social networks. 

In addition, Social Beat. in its partnership with Salesforce, also has the opportunity to join more than 150,000 like-minded companies and find a massive community of experts and evangelists committed to the company’s growth.

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Technology Featured Southeast Asia

InsightzClub rolls out new data discovery tool on insights dashboard

Singapore – Consumer insights tool InsightzClub has announced the rollout of its new data discovery tool for its existing insight dashboard, aimed at driving real-time automation of insights discovery.

Through the tool, InsightzClub allows customers to run self-discovery with the accumulated data with an accessible user interface (UI). Traditionally, to obtain cross tabulations involves data processing on statistics which are time-consuming and exhaustive.

The release of the tool comes after the launch of its passive embedded insights technology on its app last December 2020, to gather data behaviorally rather than survey-based data.

“The data discovery tool is a no-code, drag and drop tool aimed to support insights and marketing teams to have the power to explore the data. The addition of the data discovery tool to our real-time dashboard is also part of the end-to-end customer automation stack,” said Padmanabhan Ramaswamy, co-founder of InsightzClub.

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Technology Featured APAC

MoEngage, Merkle Sokrati to aid data-driven solutions through new partnership

California, USA – Customer engagement platform MoEngage and dentsu’s India-based customer experience management (CXM) agency, Merkle Sokrati, have entered into a new partnership, which combines MoEngage’s insights-led customer engagement platform with Merkle Sokrati’s enterprise delivery services to grow data-driven solutions for enterprise brands across Asia Pacific.

The combined value package offered by MoEngage-Merkle partnership will enable consumer brands to devise and execute a hyper-personalized experience for their users. 

“Our partnership with Merkle Sokrati is a significant step in this direction. Merkle’s understanding of strategic digital interactions and expertise in enterprise solution delivery is uniquely complementary to MoEngage’s data-driven and AI-enabled marketing automation platform. We believe that both of us make a truly customer-obsessed team,” said Sanjay Kupae, head of global alliances at MoEngage.

Kupae also noted that through this new partnership, they will be able to drive far more business impact for its clients in India, South East Asia, and Australia.

MoEngage and Merkle’s partnership is in response to the constant struggle that marketing and product teams often face, as most of the available tools lack one or more of requisite capabilities or the solution is not implemented to the best of its potential. Furthermore, the modern aspect of mobile-first customers expects a personalized experience. This requires brands to build a 360-degree view of their users, analyze the data and deliver the right message at the right time through the right channel.

“It’s exciting news to partner with MoEngage in today’s times where hyper-personalized engagement with audiences has become imperative. Coupling this with our more than a decade-long focus on building audience-first and data-driven marketing strategies will surely be beneficial for our clients across verticals and industries. We all have seen trying times for consumers and brands alike, and I’m happy to see synergies being developed here in our ecosystem to help businesses bounce back from the year that’s been,” said Sampath Rengachari, chief business officer for martech at Merkle-Sokrati.