SingPost terminates three senior executives following probe into whistleblowing report

Singapore – Singapore Post Limited (SingPost) has terminated the employment of its group chief executive officer (GCEO), group chief financial officer (GCFO), and chief executive officer of its international business unit operations (CEO-IBU) following a probe into a whistleblowing report of breaching the company’s code of conduct.

The investigation, stemming from the report, found the GCEO Vincent Phang, GCFO Vincent Yik and CEO-IBU Li Yu at fault for performing or approving the manipulation of delivery status codes for international e-commerce parcels to reflect a failure of delivery without supporting documents and no delivery attempts being made. 

The report, a copy of which has been sent to the Infocomm Media Development Authority, alleged that the manual updates to the delivery status were intended to avoid penalties under its agreement with a major customer.

SingPost’s announcement also cited how the executives “breached their duty to use reasonable care and skill” in performing their responsibilities, leading to the company losing its “confidence and trust” in the three executives’ ability to protect SingPost’s interests.

The termination took immediate effect on December 21. Meanwhile, Phang, Yik, and Yu are contesting their employment termination, citing procedural unfairness.

SingPost has yet to announce a new GCEO and CEO-IBU, while Isaac Mah, CFO of the company’s business in Australia, will take on the post of GCFO. 

Meanwhile, SingPost assures the public that postal services in Singapore will remain unaffected, given different leadership teams across its businesses.