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Marketing Featured Southeast Asia

Singapore Airlines launches new global campaign, reignites excitement of ‘flying again’

Singapore – With borders reopening across the world, Singapore Airlines (SIA), the flag carrier airline of Singapore, has launched a new global campaign, which is its first since the beginning of the pandemic, marking a significant step forward for the airline industry’s path to recovery.

Created in collaboration with creative agency TBWA\Singapore, the new campaign aims to capture the ‘freedom’ and ‘weightlessness’ of being able to finally travel again, encouraging people to turn their anticipation into action.

Titled ‘Look forward to flying again with Singapore Airlines’, the campaign features travelers literally floating through their day, leading up to their first flight out with SIA, from the moment they wake up to traveling to the airport and boarding the plane. 

In order to capture an authentic flying experience on camera, the airline shared that its team worked alongside a professional stunt crew who are masters in coordinating gravity-defying performances.

Lau Hui Ling, the general manager, brand, and marketing at Singapore Airlines, shared, “The campaign highlights how SIA’s renowned world-class service and experience allows customers to enjoy their first post-pandemic flight and start looking forward to being in the air once again.”

Andy Grant, TBWA\Singapore’s ECD, said that they wanted the ‘blissful liberation’ on screen as travel resumes.

“We made the magical and distinct experience of flying with SIA visceral throughout the film – focusing on the sense of warmth, calm, and peacefulness people encounter from the moment they wake up to when they step onboard,” said Grant.

Beyond Singapore, the campaign was also launched around the world in high-profile media placements such as New York Times Square, Japan’s Shibuya Crossing, and London Cromwell.

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Marketing Featured Southeast Asia

Lazada SG’s 11.11 giveaway gives participants chance to win a condo unit worth S$1m

Singapore – As part of the platform’s new campaign to boost reach of the upcoming 11.11 sale, e-commerce platform Lazada in Singapore has launched its newest giveaway which is none other than a new condominium unit at Normanton Park, valued at S$1m.

Said giveaway has been co-sponsored by PropNex, a Singapore-based real estate agency. To boost the campaign, Lazada will be rolling out the marketing campaign across various platforms to publicise the giveaway, including TV, radio, digital ads, Out Of Home (OOH), social media platforms and more.

To enter the giveaway, shoppers must collect ‘golden keys’ through various missions on the Lazada app. Up to 34 golden keys can be collected in total through the app from 1 November onwards, by completing missions, playing games and more. The more keys collected, the higher the chances of winning.

James Chang, CEO at Lazada Singapore, said that they wanted to inject something new and more exciting for their shoppers to look forward to, adding that with PropNex as a co-sponsor, they are thrilled to be able to up the ante for this year’s million-dollar giveaway.

“Our key focus to support our sellers to thrive in the online space has never wavered, and to thank our shoppers for supporting us, we went and looked for the biggest reward we could find in the market, to show that e-commerce opens up all kinds of possibilities,” Chang stated.

Meanwhile, Ismail Gafoor, CEO at PropNex, said that a way to increase chances in winning the million-dollar prize is to fulfil the task of purchasing their PropNex edition of the popular board game Monopoly at the Lazada store. Said limited edition of the board game is specially curated with Singapore real estate rules and the winner is declared in an hour, with in-depth knowledge of real estate investment.

“We are delighted to co-sponsor this prize – Normanton Park in collaboration with Lazada, and bring about a new excitement to the shopping experience on Singapore’s biggest annual sale event, and we could not have asked for a better platform to collaborate with. It is part of our branding campaign in building our brand equity and we are thrilled to be part of this mega event this year,” Gafoor said.

He added, “We hope that shoppers who purchase it will enjoy the game, and we are thankful to have the opportunity to work closely with Lazada in value-adding to customers.”

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Marketing Featured Southeast Asia

SG adults will shop during Black Friday sales—only if the price is right

Singapore – With Black Friday sales fastly approaching and planned by various brands, around 54% of Singaporean adult shoppers say they are willing to shop during these sale drops, only if the discounts given are ‘enough and right’, found a survey from global comparison platform Finder.

The latest survey found that Singaporean adults need an average discount of just under half price or 48% from the original price to partake in the shopping event. Furthermore, 15% say they’ll need a whopping 90% discount for them to shop the sales, while 13% say they’ll buy something in the sales if it’s half price with 8% willing to shop if it’s discounted by 25%.

By age group, the survey found that 18 to 24 year olds are much more likely to shop during the Black Friday sales, with 65% saying any type of discount could catch their eye, with 41% across 45 to 54 year olds, and 46% of those aged 65 and above stating the the same.

The survey also notes that Singaporean men are more likely than women to have their interest piqued, with 58% of men saying they’ll shop if the discount is big enough compared to just 48% of women.

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Marketing Featured Southeast Asia

theAsianparent marks Project Sidekicks’ first year anniversary with webinar series on pregnancy health

Singapore – In conjunction with the Pregnancy and Infant Loss Awareness Month, which was celebrated on 12th October, theAsianparent (TAP), the content and community platform for parents in SEA, has recently hosted a region-wide webinar series, to mark the first anniversary of Project Sidekicks, the platform’s corporate social responsibility initiative that aims to raise awareness around stillbirth in the region and promote real action to support families through their pregnancy journey.

The webinar series, which was hosted and moderated by Nadine Yap, theAsianparent’s chief product officer, was launched available in six countries, namely Singapore, Indonesia, Thailand, and Malaysia, as well as the Philippines, and Vietnam, with topics of pregnancy health habits, post-pregnancy recovery, and coping with pregnancy loss.

In Singapore, the event welcomed Minister of State (MOS) Xueling Sun from the Ministry of Social and Family Development and Ministry of Education as the keynote speaker. Sun noted that in August this year, the Singapore government had amended the Child Development Co-Savings Act to better support parents of stillborn children, allowing working parents of a stillborn child to benefit from government paid leave, as well as maternity and paternity leave and shared parental leave. 

“This move would help support parents who would have undergone the trauma of a stillbirth. It would give them time, space, and help to recover physically and emotionally during such a difficult period of their lives,” said Sun.

Apart from benefit schemes for parents of stillborn Singaporean children, MOS Sun also highlighted the revised definition of stillbirth by the new Registration of Births and Deaths Act, which states that stillbirth is one delivered after the 22nd week of pregnancy and not after the 28th week as previously defined. 

Sun commented, “Through this amendment, we hope that more parents can be supported in terms of Government paid leave and benefits. We all know that parents struggle after the loss of a child, including after stillbirth. It is gut-wrenching to send off a young child, a baby, and the grief can have many downstream effects.”

Meanwhile, Roshni Mahtani-Cheung, theAsianparent’s group CEO and founder, commented that they are incredibly proud of what the government has done and their tremendous progress in helping to ease the suffering of parents who have suffered a stillbirth and provide them with the time and the space to heal and to return to daily life in a healthier way. 

“Here at theAsianparent, our mission has always been about making better parents, better children, and through that a better tomorrow,” said Mahtani-Cheung.

During the webinar, TAP has also launched ‘Project Sidekicks’ official video titled ‘A letter to Hope, a message of hope’, featuring the mascot, Hope the Penguin, to send a powerful message about finding hope in the mid of grief.

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Marketing Featured Southeast Asia

CapitaLand, Shopee mounts second edition of online-to-offline campaign for 11.11

Singapore CapitaLand Investment, the leading global real estate investment manager with a strong Asia foothold, and Shopee, the leading e-commerce platform in Southeast Asia and Taiwan, today announced the launch of the second edition of the ‘CapitaLand x Shopee’ 11.11 campaign. The inaugural edition of the campaign was launched in 2020 similarly for the 11.11 sale event of Shopee, and the two aim to replicate the project which had driving the omnichannel model at its heart. 

In 2020, CapitaLand and Shopee launched an integration of online and offline shopper engagement for the campaign to drive sales, traffic, and engagement for six CapitaLand malls through gamification. Following this, in early 2021, Capitaland also launched the virtual shopping mall of its outlet giant IMM on Shopee, making it the first virtual shopping mall from Singapore on the platform. 

For this year’s 11.11 sale event, both partners will be recreating the omnichannel experience for 29 retailers in eight CapitaLand malls over a period of three weeks, from 22 October to 11 November 2021. CapitaLand and Shopee are also bringing back the popular co-branded games from last year’s 11.11 campaign, where shoppers can participate and win attractive vouchers that can be used in-app and at participating physical stores including Toast Box, LiHO, Etude House, and Giordano.

On the continuation of the partnership, Chris Chong, CEO of retail & workspace for Singapore and Malaysia at CapitaLand Investment, said, “This will allow us to enhance retailers’ consumer outreach and further engage with their customers digitally while driving footfall to their physical stores through online marketing efforts.”

From 22 October to 11 November 2021, S$125,000 worth of ShopeePay Scan and Pay vouchers, Shopee vouchers, and eCapitaVoucher will be given in the CapitaLand Lucky Prize game on the Shopee Singapore app. The ShopeePay Scan & Pay vouchers can be redeemed at eight CapitaLand malls, namely Bedok Mall, Bugis+, Bugis Junction, IMM, Funan, Plaza Singapura, Westgate, and JCube. 

Shoppers visiting any of the eight malls can simply scan the QR code at participating merchants and malls to play the ‘CapitaLand x Shopee’ Lucky Prize game and win ShopeePay Scan & Pay voucher to pay for their purchases using ShopeePay at 29 participating CapitaLand merchants’ offline stores. 

Shoppers can also try their luck in the ‘Guess the Weight’ campaign every weekend over the campaign period to win up to S$22,000 worth of eCapitaVoucher and Shopee vouchers. To participate, shoppers can proceed to the atrium of three shopping malls on selected weekends – Bugis+ on 23 and 24 October, Westgate on 30 and 31 October, and Plaza Singapura on 6 and 7 November – to guess the weight of five unexpected combinations of products, where one of them is the combined weight of a Dyson vacuum and a feather. Contestants must get the closest answer to qualify for the prizes.

Zhou Junjie, Shopee’s chief commercial officer, commented, “Following the success of last year’s CapitaLand x Shopee 11.11 campaign, we are excited to join hands with CapitaLand once again to support even more retailers under CapitaLand’s network by digitalizing the shopping experience.”

Zhou Junjie adds, “Shopee has always been passionate about empowering our sellers and brand partners to unlock the full potential of e-commerce to succeed in today’s digital economy. Through this omnichannel integration, we hope to help retailers deepen engagement with new customers, through an exciting and rewarding experience.” 

To find out more about the campaign, shoppers can head to the campaign’s microsite which will go live on 22 October. 

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Marketing Featured Southeast Asia

SG literary movement #BuySingLit appoints The Hoffman Agency as agency partner

Singapore – #BuySingLit, a local-based movement aimed at promoting local literature, has appointed The Hoffman Agency as its official agency partner, effective 4 October. 

The Hoffman Agency will be responsible in strategizing and and overseeing #BuySingLit’s rebranding from a two-weekend campaign to a year-long program, including branding, creative guidelines, marketing activations, and counsel on media placement.

They will also be responsible for furthering the cause of celebrating stories from Singapore; advocating homegrown book publishers, retailers and literary non-profits to encourage more people to discover and embrace Singapore’s literature. 

#BuySingLit continues with its advocacy of ‘Buy Local, Read Our World’ where homegrown book publishers, retailers and literary non-profits come together to encourage more people to discover and embrace Singapore’s literature.

“The #BuySingLit committee is delighted to welcome Hoffman on board as our official PR, Media and Creative Agency. As a movement supported by a diverse range of industry players, we look forward to wider media outreach and deeper relationships in the coming year. Readers can look forward to more exciting updates coming soon,” said Chong Lingying, manager of Asiapac Books and member of the #BuySingLit Marketing Module.

Maureen Tseng, general manager for Singapore at The Hoffman Agency, commented that they are excited with bringing #BuySingLit’s initiative alive through a 360-degree integrated communications campaign, cutting across PR, media and creative outreach.

“Hoffman is proud to partner with #BuySingLit to raise awareness of the breadth and depth of local literary talent in Singapore. The Hoffman Agency’s mantra of storytelling is completely aligned with what this movement stands for – creating an inclusive, diverse and vibrant community of Singapore Literature lovers,” Tseng said..

The Hoffman Agency has recently won various accounts in Asia-Pacific this year, including of Microsoft HK for PR duties and Shutterstock for communications.

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Marketing Featured Southeast Asia

Carousell acquires niche marketplace Ox Street

Singapore – Carousell Group, the classifieds group in Greater Southeast Asia, has announced its acquisition of Ox Street, the end-to-end marketplace for authenticated sneakers and streetwear, in the aim to deepen its reach and scale to become a market leader for fashion and luxury goods in the region.

Ox Street will continue to operate as its own brand, retaining its name, platform, and team. The acquisition will be driving a synergistic partnership between the marketplaces.

The group said the acquisition reflects Carousell’s deep commitment to reimagining the classifieds experience, with a focus on trust and convenience, to make secondhand the first choice. The Ox Street team inspects and authenticates every pair of sneakers before it reaches its buyers. Carousell’s advanced and intuitive technology, extensive reach, and marketplace liquidity across a wide range of categories, combined with Ox Street’s authentication capabilities will further propel the mutual goal of creating an experience where transacting secondhand is as convenient and trusted as buying first hand.

Quek Siu Rui, the co-founder and CEO of Carousell, commented they are excited to acquire Ox Street in their mission to inspire the world to start selling, and they share common values in being user-first and in building communities, as evidenced by the brand love they have created among their dedicated community of sneakerheads and fashion enthusiasts, especially among the Gen Z.

“They have also built trust by authenticating every pair of sneakers that gets transacted on the Ox Street marketplace. We see immense opportunity in bringing that capability and their learnings to double down on our recommerce efforts. Most of all, we see this acquisition as joining forces to accelerate our shared vision of making second hand the first choice,” said Rui.

Meanwhile, Gijs Verheijke, Ox Street’s founder and CEO, shared that they initially started a conversation with Carousell on partnering up to provide authentication as a service for sneakers, but as discussions progressed they found so much common ground in how they see the future, that they decided it would be much more powerful for Ox Street to fully join the Carousell group.

“With Carousell’s reach and technological capabilities, we can supercharge Ox Street’s ability to innovate and reach more buyers and sellers. Last but not least, we have a lot of shared values and found a very strong cultural fit, and I cannot be more excited to partner with Siu Rui, Marcus, Lucas, and the entire Carousell team,” said Verheijke.

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Marketing Featured Southeast Asia

Digital agency Tug nabs extended remit for Budget Direct Insurance, EasyCompare

Sydney, Australia – Digital marketing agency Tug has been reappointed by Budget Direct Insurance in Singapore and one of its brands EasyCompare in Thailand, with an expansion of its remit to include content and UX.

Budget Direct Insurance is an online digital insurance company and part of an international insurance group providing insurance solutions worldwide. EasyCompare Thailand is one of its brands and is an online car insurance comparison website and broker in Thailand. 

Tug was first engaged by the two more than 12 months ago to manage link acquisition and competitor analysis to boost their local search rankings. In addition to extending its initial engagement, Tug will also work on on-page optimization, content strategy, creation, and UX to further grow both brands in each country.

The agency said it will increase site engagement for the two brands by incorporating thought leadership pieces, data-driven content, and infographics to drive overall expertise, authority, and trustworthiness which are key factors for a successful SEO strategy.

Simon Birch, CEO of Budget Direct Insurance, said, “Tug has the capability and experience to deliver effective strategic thinking and implementation of search optimization, more than most in our region. I’m delighted we are not only continuing our relationship with them, but expanding its range of services to ensure Budget Direct Insurance and EasyCompare Thailand continue to be top of mind for consumers.”

Tug’s CEO Nick Beck commented, “Having built a successful partnership with both teams, we’re delighted that our engagement has been extended and expanded. As we continue to grow the Tug network across Southeast Asia, we look forward to establishing an on the ground presence in Singapore and bringing our expertise to more businesses early next year.”

Tug will be managing the business from its Sydney office, with plans to open a regional Southeast Asia hub in Singapore during the first quarter of 2022, joining its network of offices in Toronto, London, and Berlin.

Tug has also recently announced acquiring the SEO mandate of resto booking platform Dish Cult and also an extended remit for software firm LEAP to add global media business. 

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Marketing Featured Southeast Asia

GIC makes use of innocuous symbols to retell rich history behind four-decade presence

Singapore – GIC, Singapore’s sovereign wealth fund, is celebrating its 40th anniversary and has partnered with creative agency 72andSunny Singapore to retrace the pivotal moments in its four-decade history. 

An entity’s history is inherently rich and even as a leading global investment firm, not a lot may be knowledgeable of how the firm came to be what is today, hence, the campaign’s objective. GIC was established in 1981 to manage Singapore’s foreign reserves to secure the country’s financial future. 

With ‘Bold’ as the star message of the campaign, GIC ‘subtly’ tells its story through innocuous objects that open up a particular historical bit of the firm.

GIC _Singapore

The firm complemented the ‘Bold’ stories with striking visuals, and for instance, in one collateral, a chair symbolizes how GIC started out from the humblest of beginning with its first managing director starting his tenure with an empty office and a borrowed chair. In another, a pen cues the pioneering vision of GIC’s founding leader Dr. Goh Keng Swee in rewriting how Singapore managed its reserves. 

Audiences’ interest are piqued through questions like, “How did the first-ever S$1 mark the beginning of Singapore’s journey towards financial independence?” and is drawn to a microsite – madeofbold.sg – that enlights with the detailed story behind the symbol.

In addition, each story is presented with an empowering message that is representative of the firm’s particular milestones such as “Bold writes its own stories” and “Bold stands its ground.”

Mah Lay Choon, GIC’s senior vice president of communications, said, “The role of the reserves as a rainy day fund was demonstrated so clearly during this Covid-19 pandemic. As part of GIC’s commemorative year, we wanted to create awareness of the little-known, historical episodes that shaped GIC’s pre-history, where Singapore’s founding leaders safeguarded Singapore’s reserves.”

“Through these stories, more will understand how GIC came to be, born of Dr. Goh Keng Swee’s bold vision, and how that spirit continues to drive GIC to secure Singapore’s financial future,” adds Mah Lay Choon. 

Johnny Tan, 72andSunny’s executive creative director, commented, “As we explored GIC’s history, we were surprised by the innovativeness, boldness and sheer conviction that made GIC what it is today. This is a story more Singaporeans deserve to know. And there’s more coming up.”

The integrated campaign has been launched across OOH, social and digital touchpoints like Spotify and TikTok.

72andSunny has been snaring remits from top local entities in the country such as Singapore University of Technology and Design and Buy-Now-Pay-Later brand Atome.

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SME Featured Southeast Asia

New study finds SG MSMEs expect more sales overseas than at home, other sentiments on export

Singapore – E-commerce has provided businesses accelerated growth due to convenient access to the market for both sellers and buyers. Export is one of them and according to the latest MSME study by Amazon, MSMEs in Singapore anticipate greater sales growth prospects overseas than at home, with 35% of small businesses against 13% respectively. Currently, close to one-quarter (24%) of MSMEs in the country conduct B2C e-commerce, which of more than 90% use it for export.

The study found that Asia Pacific countries – Malaysia, China, Australia, Indonesia, and Thailand – are seen as the top five e-commerce export markets in five years’ time, or by 2026. About 87% of those surveyed locally in Singapore agreed that e-commerce is critical for their ability to export, with top motivations including the ability to reach overseas customers, access to sales and marketing tools that are available on e-commerce marketplaces, and support for logistics and payments provided by these marketplaces.

So what would hinder companies to realize their export strategies? According to the report, key challenges foreseen by Singaporean MSMEs can be narrowed down to three categories – barriers in cost, regulation, and information and capabilities.

High cross-border shipping costs came out as the most common challenge faced by Singapore MSMEs with 81%. The study notes that while Singapore offers a robust range of grants to support local businesses on their e-commerce export journeys, about one-third of small enterprises (32%) surveyed admitted that they will find further support valuable.

Additionally, over three-fourths (78%) of MSMEs surveyed cited a lack of clarity in import regulations as a key barrier to selling overseas via e-commerce, while only 19% believe that current advisory support on importing regulations is sufficient.

Lowered confidence to compete in the global arena also emerged as a sentiment, where 72% of MSMEs in the country believe they lack the ability to fare well versus other sellers globally. Still within technical issues, 71% admitted that they are unsure of foreign consumers’ demands and preferences.

At large, the study found that the annual value of (B2C) e-commerce exports in Singapore is estimated at S$1.4b in 2021 and could reach S$3.5b in 2026 if MSMEs accelerate their pace of using e-commerce to sell overseas. MSMEs are estimated to contribute 45% of Singapore’s B2C value of e-commerce exports in 2021.