What’s NEXT in Marketing: Customer Engagement in 2025

Are you ready to redefine customer engagement? Learn how modern marketing technology is transforming the game, empowering brands to deliver personalised, impactful experiences at scale!

From industry leaders across the APAC region, this webinar will showcase expert insights and future-proof strategies.

Discover how to meet evolving customer expectations, create personalised campaigns that resonate, and navigate the complexities of cross-platform engagement. Register for free to get the ON-DEMAND below!

Agenda

13 February 2025

11:00 am

-

11:15 am

SGT

Keynote Presentation: Looking Forward: Customer Engagement Trends for 2025

13 February 2025

11:15 am

-

11:30 am

SGT

Fireside Chat: How Kanmo Group Redefines Customer Engagement and Achieve Omnichannel Excellence

Building Omnichannel Connections: Create seamless, consistent, and impactful customer engagement by integrating digital strategies across multiple platforms and channels.
Future-Proofing Customer Engagement: Fuse digital innovations to meet evolving customer expectations and staying competitive in a rapidly changing market.

Rajesh Grover

Group Vice President – AI, Digital & Omnichannel

Kanmo Group

Fatima Baduria

Regional Journalist (Moderator)

MARKETECH APAC

13 February 2025

11:30 am

-

12:10 pm

SGT

Panel Discussion: Leveraging Modern Marketing Technology: Enhancing Customer Engagement through Innovation

Transformative Potential: Explore how modern technologies are reshaping marketing and satisfying on-demand, shifting customer expectations
Personalisation at Scale: Learn how advanced tools empowers brands to run targeted marketing campaigns at scale, for relevant, timely, and impactful customer interactions
Cross-Platform Engagement: Unpack common hurdles and learn actionable strategies for successful implementation

Dian Paskalis

Country Director of Growth & Regional VP Online Marketing

Cove Indonesia

Jogent Emmanuel Tan

Marketing Director

Domino’s Pizza Philippines

Caroline Wee

VP of Brand and Strategy

Loob Holding

Ranya Arora

Senior Strategic Business Consultant

Braze

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Speakers

Ranya Arora

Senior Strategic Business Consultant

Braze

Here

No bio found.

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Dian Paskalis

Country Director of Growth & Regional VP Online Marketing

Cove Indonesia

Here

No bio found.

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Jogent Emmanuel Tan

Marketing Director

Domino’s Pizza Philippines

Here

Jogent brings a decade of marketing experience across retail, advertising, fintech, and food. As Marketing Director of Domino’s Pizza, he drives growth and brand impact through sharp digital, influencer, and brand strategies that win in competitive markets.

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Rajesh Grover

Group Vice President – AI, Digital & Omnichannel

Kanmo Group

Here

No bio found.

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Caroline Wee

VP of Brand and Strategy

Loob Holding

Here

No bio found.

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Fatima Baduria

Regional Journalist (Moderator)

MARKETECH APAC

Here

No bio found.

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Partner

Braze

Braze is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands can ingest and process customer data in real-time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. The company is headquartered in New York with 10+ offices across North America, Europe and APAC.