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What’s NEXT in Marketing: Customer Engagement in 2025

Are you ready to redefine customer engagement? Learn how modern marketing technology is transforming the game, empowering brands to deliver personalised, impactful experiences at scale!

From industry leaders across the APAC region, this webinar will showcase expert insights and future-proof strategies.

Discover how to meet evolving customer expectations, create personalised campaigns that resonate, and navigate the complexities of cross-platform engagement. Register for free to get the ON-DEMAND below!

Agenda

13 February 2025

11:00 am

-

11:15 am

SGT

Keynote Presentation: Looking Forward: Customer Engagement Trends for 2025
Ranya-Arora

Ranya Arora

Senior Strategic Business Consultant

Braze

13 February 2025

11:15 am

-

11:30 am

SGT

Fireside Chat: How Kanmo Group Redefines Customer Engagement and Achieve Omnichannel Excellence
  • Building Omnichannel Connections: Create seamless, consistent, and impactful customer engagement by integrating digital strategies across multiple platforms and channels.
  • Future-Proofing Customer Engagement: Fuse digital innovations to meet evolving customer expectations and staying competitive in a rapidly changing market.
Rajesh Grover

Rajesh Grover

Group Vice President – AI, Digital & Omnichannel

Kanmo Group

Fatima Baduria

Fatima Baduria

Regional Journalist (Moderator)

MARKETECH APAC

13 February 2025

11:30 am

-

12:10 pm

SGT

Panel Discussion: Leveraging Modern Marketing Technology: Enhancing Customer Engagement through Innovation
  • Transformative Potential: Explore how modern technologies are reshaping marketing and satisfying on-demand, shifting customer expectations
  • Personalisation at Scale: Learn how advanced tools empowers brands to run targeted marketing campaigns at scale, for relevant, timely, and impactful customer interactions 
  • Cross-Platform Engagement: Unpack common hurdles and learn actionable strategies for successful implementation
Dian Paskalis

Dian Paskalis

Country Director of Growth & Regional VP Online Marketing

Cove Indonesia

Jogent Tan

Jogent Emmanuel Tan

Marketing Director

Domino’s Pizza Philippines

Caroline Woo

Caroline Wee

VP of Brand and Strategy

Loob Holding

Ranya-Arora

Ranya Arora

Senior Strategic Business Consultant

Braze

Register

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Speakers

Ranya-Arora

Ranya Arora

Senior Strategic Business Consultant
Braze
Linkedin
Here

About Ranya Arora

No bio found.

85005

Dian Paskalis

Dian Paskalis

Country Director of Growth & Regional VP Online Marketing
Cove Indonesia
Linkedin
Here

About Dian Paskalis

No bio found.

106542

Jogent Tan

Jogent Emmanuel Tan

Marketing Director
Domino’s Pizza Philippines
Linkedin
Here

About Jogent Emmanuel Tan

Jogent brings a decade of marketing experience across retail, advertising, fintech, and food. As Marketing Director of Domino’s Pizza, he drives growth and brand impact through sharp digital, influencer, and brand strategies that win in competitive markets.

106168

Rajesh Grover

Rajesh Grover

Group Vice President – AI, Digital & Omnichannel
Kanmo Group
Linkedin
Here

About Rajesh Grover

No bio found.

108155

Caroline Woo

Caroline Wee

VP of Brand and Strategy
Loob Holding
Linkedin
Here

About Caroline Wee

No bio found.

105977

Fatima Baduria

Fatima Baduria

Regional Journalist (Moderator)
MARKETECH APAC
Linkedin
Here

About Fatima Baduria

No bio found.

107517

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Braze

Braze is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands can ingest and process customer data in real-time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. The company is headquartered in New York with 10+ offices across North America, Europe and APAC.

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MARKETECH APAC is hosting an exclusive webinar on 13 February 2025. Titled “What’s Next in Marketing: Customer Engagement in 2025,” the event aims to equip marketers with transformative insights and strategies to meet evolving customer expectations, craft personalised campaigns that resonate, and master the art of cross-platform engagement.

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