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Category: Technology

Rise in digital ad spend, programmatic video to dominate advertising: report
Rise in digital ad spend, programmatic video to dominate advertising: report
Posted on August 9, 2023
by Brandon Yulolo
In the report, Quantcast found out that key challenges and barriers were the need to prove return of investment (ROI)/performance and effectiveness, while personalising ads and finding new audiences amidst the global economic downturn.
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Twilio to incorporate customer-aware generative AI via OpenAI
Twilio to incorporate customer-aware generative AI via OpenAI
Posted on August 8, 2023
by Brandon Yulolo
Through this integration, Twilio clients will be able to use OpenAI's GPT-4 model to fuel new generative capabilities in ‘Twilio Engage’, the company's multichannel marketing solution built on the segment customer data platform, as a result of this integration. 
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SnapLogic debuts generative integration solution ‘SnapGPT’
SnapLogic debuts generative integration solution ‘SnapGPT’
Posted on August 7, 2023
by Teddy Cambosa
SnapGPT’s ease of use allows enterprises to eliminate costly IT backlogs and accelerate the development of new business processes, all in a secure environment. Moreover, SnapGPT is a combination of large-language models, proprietary AI-powered integration automation and data and security controls.
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Shiseido Americas teams up with Amperity to enhance digital CX
Shiseido Americas teams up with Amperity to enhance digital CX
Posted on August 3, 2023
by Brandon Yulolo
As consumer shopping preferences and behaviours evolve, Shiseido Americas will be using the assistance of Amperity in bringing a comprehensive solution to managing multiple data sources across its various brands to advance their marketing goals. 
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DoubleVerify
DoubleVerify enters into new agreement to acquire Scibids
Posted on August 2, 2023
by Gian Japsay
DoubleVerify, a software platform for digital media measurement, data, and analytics, announced that it has entered into an agreement to acquire Scibids Technology SAS, a global AI-powered digital campaign optimization.
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Philippine Airlines ventures into NFTs, launches first-ever digital collectibles
Philippine Airlines ventures into NFTs, launches first-ever digital collectibles
Posted on August 2, 2023
by Brandon Yulolo
These digital collectibles mark the first time for Philippine Airlines to enter the blockchain industry, with these digital collectibles possessing customer benefits as well as access to the Philippine Blockchain Week event.  
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Four major telcos form alliance for collaboration, innovation in AI
Four major telcos form alliance for collaboration, innovation in AI
Posted on July 31, 2023
by Ivan Gallegos
The alliance, marked by a Multilateral Memorandum of Understanding (MoU) signing ceremony in Seoul, signifies a strategic commitment to collaborate and innovate in AI technology.
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Conversational AI Investments in APAC driven by CX and business expansions: report
Conversational AI investments in APAC driven by CX and business expansions: report 
Posted on July 31, 2023
by Brandon Yulolo
The InfoBrief by Infobip and IDC suggested that the potential of conversational commerce is now being employed and recognized, with tools such as CPaaS and SaaS enabling businesses to provide a seamless, customer journey that's visible across multiple touchpoints.
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Landmark’s Styli taps Freshworks for managing, automating customer support operations
Landmark’s Styli taps Freshworks for managing, automating customer support operations 
Posted on July 31, 2023
by Ivan Gallegos
.Freshchat's advanced automation features streamline manual processes. At the same time, Freshdesk's intuitive dashboard empowers team supervisors to monitor performance effectively.
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DoubleVerify enhances media quality authentication for YouTube Shorts, other online formats
DoubleVerify enhances media quality authentication for YouTube Shorts, other online formats
Posted on July 31, 2023
by Ivan Gallegos
This collaboration enables enhanced media measurement and maximizes advertiser performance on YouTube Shorts, Mastheads, and in-feed video formats.
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