Converge rolls out ‘Content Plus’ to enhance in-room digital experiences

Manila, Philippines — Converge ICT Solutions, a Philippine-based broadband and technology provider, has launched a new in-room entertainment platform called ‘Content Plus’, aimed at enhancing the digital experience in hotels and healthcare facilities.

The service makes use of the company’s fibre network and HD channel assets to provide tailored content packages. It also integrates with property management systems (PMS), enabling guests to order food and services directly from their rooms, with charges automatically added to their folio.

Additionally, guests can also access their own over-the-top (OTT) subscriptions through the platform, which features an interface designed to personalise entertainment options.

“Our mission is to empower the hospitality industry in its quest for a superior guest experience,” said Paulo Martin Santos, chief technology officer at Converge.

He added, “By leveraging our robust fibre network, we provide a holistic solution that delivers premium digital content and enables seamless integration with their property management systems. This allows our hospitality partners to not only delight their guests but also significantly enhance their operational efficiency.”

Among its features, Content Plus also offers HD channels from Skycable, including HBO, Warner Bros, and CNN, alongside e-commerce functionality for in-room ordering. It is also designed to support high-occupancy periods and seasonal demand, providing additional tools for hotels to modernise services and improve operational efficiency.

Moreover, Converge stated that the introduction of Content Plus is part of its broader efforts to support the hospitality sector as it adapts to changing guest expectations and demand for seamless digital services.