Singapore – In a first-of-a-kind music collaboration in Asia, Singapore-based singer Benjamin Kheng has recently published its newest music video called ‘WORLDS’, with virtual influencer Rae also taking part in the video, signaling the creative merge of reality and virtual talents.

Rae’s singing is made possible by her latest text-to-speech (TTS) technology that allows audio content to be generated almost instantly. The technology also allows Rae to express her bold personality through a new medium, deepening her engagement with her followers in the digital world and online communities. As a virtual being, Rae speaks in an alto tone with a slight robotic pitch, and is effectively bilingual in English and Mandarin, opening up room for more versatility and creativity in content formats for collaborations.

Speaking about her participation in the music video, she notes that her presence at ‘WORLDS’ was a way to ‘find her voice’, and that it symbolized the natural extension of their interactions across two different realms.

“To create a new experience, we experimented with an electronic treatment for my voice, in contrast to Ben’s vocals. I enjoyed every bit of the co-creation process, from the recording to the filming of the music video. For me, the song expresses the friendships and rapport I’ve established with every individual across our universes. It’s about how our worlds, while different, can converge and connect. I hope that fans will enjoy checking out the video and listening to the new release,” Rae stated.

Meanwhile, Kheng commented, “The song was written about a loved one who passed on, and how I missed her so much I’d dream of lifetimes with her. I was so curious as to how working with Rae would be, but finally meeting ‘her’ was a blast. She might be virtual but she, her team and the whole process felt real ‘real’ to me.”

Rae, as seen on one of her promotions with the new Audi R3 Model last May.

Rae, who debuted last October 2020, has worked closely with local and international brands as their representatives, including working with Audi Singapore for the promotion of the new Audi A3 Model, as well as launching her own non-fungible token (NFT) series collection called ‘TAKE A BYTE’ in July this year.

Virtual influencers, both the human-like and caricature ones, have been recently popping out in support of brand campaigns. For instance, South Korean insurance company Shinhan Life has tapped virtual influencer Oh Rozy for their latest brand campaign, done in collaboration with creative agency TBWA\ Korea. In the caricature realm, ‘VTubers’ or virtual YouTubers have proliferated, from Sony Music Japan announcing auditions for their large-scale VTuber project, to AirAsia debuting their first-ever virtual idol Aozora Kurumi.

Seoul, South Korea – The majority of brands are turning to the power of technology in an effort to attract more consumers as through its leverage brands are able to cook up out-of-the-box marketing campaigns, and one that’s been emerging as a trend lately are influencers – no not the human ones – but the highly resembling, and animated counterpart of the breathing face of the brand – the virtual influencers. A lot of countries are seeing their brands jump to the bandwagon, but here’s what’s hot as of the moment – Korea has just launched its first-ever virtual influencer through a campaign by Shinhan Life, the newly established insurance company in South Korea.

Being fresh to the market, Shinhan Life has launched its first brand campaign titled ‘Shinhan Life adds surprises to life’, unveiling ‘Oh Rozy’, the country’s virtual human.

Done in collaboration with advertising agency TBWA\Korea, the campaign aims to target the country’s Millenials and Gen Zs, who are reshaping the conventions of the financial investment markets. By featuring virtual human ‘Rozy’, the company seeks to break down the traditional codes applied to financial communications to appeal to the targeted audience, as Shinhan believes that this demographic is responsive to trends and they prioritize personal values including individuality and preference when choosing a brand or a product. 

‘Rozy’ is designed with 3D technology by analyzing the face and characteristics which Gen Z in Korea prefers the most. She currently has over 21,000 followers on Instagram and like ordinary influencers, uploads photos of her daily life and actively communicates with her fans via comments.

Throughout the brand film, ‘Rozy’ is dancing to the music in various locations including the forest, city, and subway with the message – “That surprising life begins when you meet Shinhan Life.”

According to Shinhan Life, the music used and Rozy’s dance moves were specially created for the campaign after analyzing the most popular music and dance content from the short video app TikTok for those in their 20s and 30s. 

“As the brand ambassador, Oh Rozy has given Shinhan Life new and exciting ways to communicate and engage with Gen MZ, who are rising as the major consumer segment in the financial market,” said TBWA\Korea’s spokesperson.

The new campaign will be airing across TV, digital, and social.

Influencers are being upended by virtual influencers – computer-generated influencers that operate like real-life ones. Brands are increasingly seeking to partner with them, or even create them, to tap into their fan base through endorsement deals. Virtual influencers have emerged in the last few years as, arguably, the next big thing in influencer marketing. 

Characters like Lil Miquela (3.1 million Instagram followers) and Knox Frost (791,000 followers) who are both Instagram-verified, have worked with all sorts of brands and entities, from Calvin Klein and Dior to Samsung and the World Health Organization. According to an analysis published on Bloomberg by OnBuy, a U.K.–based online marketplace, Lil Miquela is estimated to make over $10M per year — for the company that created her. With 3.1 million followers on Instagram, HypeAuditor, an analytical platform for influencer marketing, estimates that she charges around $12,500 per sponsored post, making her the highest-paid ‘robot influencer’.

Virtual influencers have quickly gained traction within the industry. Technology is enabling studios and advertisers to create virtual influencers that seem almost real, giving them personalities and lives that they share with consumers, to try and form a connection with people. And brands have found that they offer certain advantages over real influencers. 

First, they are cost-effective, and content can be produced relatively quickly — it is very simple for a graphics designer to give a virtual influencer a new wardrobe and place them in any location on Earth, compared to having to fly or drive a real influencer to a specific location for a photoshoot. 

Second, they seem to be relatively effective. Influencer marketing is already one of the most effective methods to bridge the gap between a brand and its audience by leveraging an influencer’s authenticity and engagement with their fanbase. Our research finds that virtual influencers have almost three times the engagement rate of real influencers, indicating that their followers are more likely to like and comment on their content compared to the content produced by their human counterparts. 

Third, and perhaps most important, is that they are controllable and pose a significantly lower risk to a brand’s reputation. Given that virtual influencers are scripted and controlled by their creators, there’s much less chance that they will embarrass their clients by posting something offensive or controversial on their social pages. So in many ways, virtual influencers may appear like the safest option for brands.

However, brands would be wise not to get too caught up in the hype, as there are some issues around virtual influencers. 

While virtual influencers have a higher engagement rate than human influencers, HypeAuditor’s research found that 48 percent of virtual influencers had negative follower growth in 2020, meaning that they are losing followers. This may be because the accounts were losing bots, or that their audience simply did not like the content and were unfollowing them.

Another concern is around regulation. Many have questioned if virtual influencers conflict with the rules set by advertising watchdogs. For instance, the Australian Association of National Advertisers Code of Ethics requires an influencer to disclose that a post is a paid endorsement of a product or service. And this is complemented by the Competition and Consumer Act which covers ‘misleading and deceptive conduct’. Obviously, virtual influencers have not and can never try the products they promote themselves, which can be viewed as misleading and deceptive, even if they disclose the paid partnership. 

The fact that some virtual influencers look so life-like could also potentially mislead the public. HypeAuditor’s survey of Instagram users in 2019 by consultancy firm Fullscreen found that 42 percent of millennials and Generation Z have followed an influencer on the platform without realizing that they are computer-generated. 

Because of this, it is predicted that the rising popularity of virtual influencers will also lead to calls for them to be regulated, so that they don’t deceive the public or mislead their followers. 

And while virtual influencers are less likely to go off-message, brands do need to carefully consider what kind of biases a virtual influencer or their creators might have, as this could still cause damage to their brand’s reputation. Diversity and inclusivity are also highly important to consumers today, so brands must be careful when hiring virtual influencers instead of real human ones. French fashion house Balmain received criticism in 2018 for using three ‘diverse’ virtual influencers in a campaign, rather than hiring actual diverse human beings. 

Influencer marketing has huge potential in the advertising industry, as it enables brands to form much more human connections between themselves and their audiences. While there is certainly a place in ad campaigns for virtual influencers to create engaging content, brands would be wise not to forget about their human counterparts. 

This article is by Alexander Frolov, CEO and co-founder of HypeAuditor.

HypeAuditor is an analytical platform that helps brands manage the effectiveness of their influencer marketing campaigns.