Tag: Traveloka

Singapore – United Overseas Bank (UOB) has collaborated with Disney Cruise Line to reward its cardholders booking on the ‘Disney Adventure’ cruise.

UOB cardholders in Singapore, Malaysia, Indonesia, Thailand, and Vietnam can enjoy benefits when they book cruise vacations starting Dec. 10.

The three-year partnership’s benefits also extend to cardholders booking on UOB’s travel partners UOB Travel Planners, Klook, Traveloka, and Trip.com. Benefits vary among travel partners.

As part of the partnership, UOB has launched the ‘Let the Magic Begin’ campaign through activities.

Customers can get a chance to win a 3-night voyage on the Disney Adventure when using their cards to spend, deposit on their accounts, or make transactions using the UOB TMRW app.

UOB is also rewarding character plushies to the first 1,000 cardholders who exceed $2000 in spending in a period of 10 days.

Additionally, customers can collect stamp cards inspired by the seven areas inside the Disney Adventure cruise line. UOB will reward limited-edition Disney Cruise Line-themed items to those who finish the stamp collection from Dec. 1 to Jan. 12, 2025.

Meanwhile, UOB cardholders can also earn rewards when visiting and purchasing at Jewel Changi Airport’s ‘The Gift of Disney Cruise Line at Jewel’ holiday event.

“UOB is thrilled to team up with Disney Cruise Line on our quest to provide cardholders with unique privileges for their Disney Adventure cruise vacations in this first-of-its-kind collaboration in the region. This fits hand in glove with the slate of artists we have assembled thus far, including the biggest names in Western entertainment, the K-pop scene and Mandopop royalty, the most dramatic theatre productions and hottest music festivals,” Jacquelyn Tan, head of group personal financial services at UOB, said.

“This is testament to our promise of offering marvellous privileges and access to aspiring ASEAN consumers, to fulfill their myriad lifestyle preferences, and underpinning our strategy to drive growth in our customer base closer towards our 10 million ambition in three years,” Tan added.

“As Disney Cruise Line brings its magical cruise vacations to Asia for the first time in December 2025, we look forward to welcoming travellers in the region to experience beloved stories and characters from Disney, Pixar and Marvel brought to life,” Sarah Fox, vice president and regional general manager for Southeast Asia at Disney Cruise Line, commented.

“Through this collaboration with UOB, consumers will have even more options to plan and book their Disney Adventure cruise vacations seamlessly. We can’t wait for guests to create exceptional memories with their family and friends onboard the Disney Adventure,” Fox said. 

Bangkok, Thailand – Traveloka has established a strategic agreement with Filipino carrier Cebu Pacific (CEB) to bring more Thai and Southeast Asian travellers to the Philippines. This cooperation will create an application programming interface that will allow inbound travellers to explore CEB flights using the Traveloka app. 

This initiative is expected to positively contribute to the growth of Philippine tourism by making it easier for Thai and Southeast Asian tourists to explore the country’s exciting destinations. It is in line with Traveloka’s commitment to helping the tourism industry in Southeast Asia recover from the pandemic. 

The tourist industry in the Philippines continues to develop every year. Over 5.4 million foreign visitors were registered by the Philippine Department of Tourism in 2023, and 7.7 million are anticipated by 2024. 

In the meantime, compared to the prior year, Traveloka saw a 2.5-fold rise in searches for the top five airports in the Philippines in 2024. Traveloka’s top five travel destinations in the Philippines are Manila, Laguindingan, Cebu, Davao, Boracay, and Palawan. 

Speaking about the partnership, Iko Putera, CEO of Transport Traveloka, said, “Traveloka understands the Philippines’ vast potential for sustainable tourism growth. Therefore, we invite travellers from Thailand and Southeast Asia to discover new experiences in the Philippines. Our partnership with Cebu Pacific, one of the premier and most affordable airlines for the Philippines, will provide diverse possibilities for travellers and spearhead innovation to deliver optimal solutions for customers. We will also contribute to growth within the tourism industry in the Philippines and the wider region.”

Meanwhile, Xander Lao, president and chief commercial officer of Cebu Pacific, expressed, “We are delighted to collaborate with Traveloka to support the local tourism industry and make travelling to the Philippines much easier. The Philippines is home to some of the world’s best beaches, stunning landscapes, and rich cultural heritage. We encourage travellers from all over the world to fly with Cebu Pacific and experience the beauty of our country, now made more accessible through our partnership with Traveloka.”

Singapore – Traveloka, a key travel platform serving the Southeast Asia region, has teamed up with the Hong Kong Tourism Board (HKTB) to expand travel experiences in the region. The collaboration comes at a time when Hong Kong’s tourism sector is experiencing a resurgence following the reopening of international borders.

To capitalise on this growing interest in Hong Kong, Traveloka is offering travel deals through its app that encompass flights, hotels, and other travel activities.

Moreover, the collaboration between Traveloka and HKTB aims to strengthen Traveloka’s position as a travel partner in Southeast Asia while promoting Hong Kong as a premier destination for travellers from the region.

Caesar Indra, president at Traveloka, highlighted the significance of this partnership, noting the increasing popularity of Hong Kong among travellers using the platform.

“Hong Kong is among the popular destinations on our platform, with sales of flight tickets to the city almost quadrupling in the fourth quarter of 2023 compared to the same period last year.” He emphasised that the collaboration with HKTB would further promote global destinations and encourage travellers to explore new experiences.”

Meanwhile, Liew Chian Jia, regional director of Southeast Asia at Hong Kong Tourism Board, emphasised the importance of partnering with Traveloka to enhance Hong Kong’s tourism potential. She also expressed aspirations to attract more travellers from Southeast Asia to explore Hong Kong and contribute positively to the aviation and hospitality industries in the region.

Singapore – The Singapore Tourism Board (STB) and travel platform Traveloka have signed a new one-year Memorandum of Cooperation (MOC), renewing their longstanding partnership to elevate visitor experiences across Southeast Asia.

The MOC reflects both parties’ commitment to innovation and regional travel recovery, moving beyond the confines of marketing campaigns and placing focus on data sharing, new product introductions, and enhancement of visitors’ travel experiences across multiple SEA markets.

In this new partnership, STB and Traveloka will work on targeting consumers through insights and data sharing. Both parties will exchange insights to develop more targeted promotional campaigns and tailored travel experiences that can drive impactful outcomes.

Additionally, both parties will also explore the introduction of new Singapore products and experiences on Traveloka’s platform.

STB’s MOC with Traveloka further underscores its commitment to promoting its ‘Made in Singapore’ campaign that highlights the unique and unexpected experiences one can only encounter in the country.

Through the partnership, STB will introduce new avenues for personalised and tailored experiences that elevate travel experiences and showcase Singapore’s diverse offering to a wider audience.

The MOC signing marks a joint commitment between STB and Traveloka to invest in marketing initiatives that focus on Indonesia and expand to Thailand, Malaysia, and Vietnam. Among these marketing initiatives are hosting influencer familiarisation trips and developing video assets for digital and social media production.

The signing ceremony was officiated by Melissa Ow, STB’s chief executive, and Caesar Indra, president of Traveloka.

Speaking on the partnership, Indra said, “Singapore holds a prominent position as one of the top outbound destinations, as we saw a notable rise in search and transaction for all products from Thailand, Indonesia, Malaysia, Vietnam, and the Philippines of nearly 80% during 2023 compared to the previous year.”

“We are excited to continue our partnership with STB to bring greater value to our customers. We are committed to providing more benefits and fulfilling consumers’ holiday aspirations, including their Singapore vacation plans, and this collaboration marks an exciting chapter in enriching experiences for our customers,” he added.

Terrence Voon, executive director of Southeast Asia at STB, also said, “Traveloka has been an important and valued partner since our first collaboration in 2019. As travel continues to recover in the region, our partnership will help to unlock the rich tourism potential of Southeast Asia, help us understand our customers better, and strengthen Singapore’s position as a leading destination for regional travellers.”

Prior to this partnership renewal, STB previously partnered with Traveloka and Trans Digital Media in 2022 for its ‘SingapoReimagine’ recovery campaign that welcomes Indonesian travellers to Singapore after the pandemic.

Indonesia – As Indonesian consumers observed their ramadan plans, a latest research from market research company YouGov reveals that Jakarta-based Traveloka is the most preferred online travel company for bookings in the said season, with 42% of these travellers purchased their mudik transport tickets from the said company.

Meanwhile, 35% of mudik travellers used tiket.com for their bookings whilst 11% preferred booking.com.

The research also showed the most popular mudik travel period, with 45% of the respondents said that they prefer to do it 2-6 days before Eid al-Fitr/Idul Fitri. 14% preferred the dates during the time of Eid and 13% prefers to travel 2-6 days after Eid.

Moreover, it was revealed that 45% of the consumers who observe Ramadan plan to perform mudik travel back to their hometowns this year. 33% do not plan to travel back, while 22% are undecided during the time of polling.

The said study was conducted online on 2-6 March, with 2,067 respondents in Indonesia aged 18 and above, using a questionnaire designed by YouGov.

Singapore – The Singapore Tourism Board (STB) has partnered with Traveloka and Trans Digital Media to welcome Indonesian travellers in Singapore as part of its ‘SingapoReimagine’ recovery campaign.

To drive visitation, STB has undertaken these two Memoranda of Cooperation (MoC), which is their first key lifestyle and travel partnerships inked in Indonesia since the pandemic, to position Singapore as the holiday destination of choice with great offers following the city’s reopening to fully-vaccinated visitors with no quarantine and testing requirements under the Vaccinated Travel Framework.

In addition, STB has partnered with three Indonesian celebrities; Sarah Sechan, Marissa Nasution dan Denada Tambunan to showcase a different side of what the city has to offer, from exciting new attractions and novel dining concepts to wellness retreats and sustainable experiences for its 3-part SingapoReimagine video series.

John Conceicao, executive director Southeast Asia, of the Singapore Tourism Board, said, “With the strong rebound in the Indonesia market in recent months as a result of quarantine-free and test-free travel for the fully vaccinated, we are doubling down on our SingapoReimagine recovery campaign to maintain top-of-mind awareness and recapture mindshare amongst our target audiences. Through our partnerships with Traveloka and Trans Digital Media we hope to entice Indonesian travellers with a wide range of curated tactical offers such as flight and hotel packages and other lifestyle offerings to drive and sustain visitorship through to next year.”

The partnership with Traveloka will drive interest to a wider target audience and provide an easier booking experience for Singapore offerings across five markets in the Southeast Asia region, namely Indonesia, Malaysia Thailand, Philippines, and Vietnam. STB Indonesia had previously partnered with Traveloka in 2019 before the pandemic, and with the improving travel situation regionally, this partnership is timely to reignite the pent-up travel demand and sustain the recovery momentum.

Shirley Lesmana, chief marketing officer at Traveloka, commented, “We are very excited to partner up with STB to offer many of Singapore’s reimagined experiences through our all-encompassing superapp. Before the pandemic, Singapore was consistently amongst the top 3 tourist destinations for Indonesians, and we are hoping that this partnership will continue the momentum, revitalising the wanderlust in Indonesians to travel to Singapore.”

Meanwhile, STB hopes its first of its kind partnership with the Trans Digital Media group will help to drive demand and actual bookings for leisure travel to Singapore. The partnership with Trans Digital Media will see AntaVaya – one of Indonesia’s largest travel agencies, creating new Singapore products supported by exclusive Bank Mega deals and promoted throughout their media and retail outlets nationally.

Abdul Aziz, president director at Trans Digital Media, said “We believe that people are eager to start travelling again as the global situation continues to improve and allows for safer travel. We are truly excited about the collaboration with STB to strengthen the appeal of its tourism offerings to the Indonesian market. With this partnership, we hope to be able to support Singapore’s tourism recovery to emerge even stronger than before.”

Singapore – Accor, a global hospitality operator has announced a new distribution partnership with Traveloka, Southeast Asia’s lifestyle superapp. The announcement was held at Raffles Jakarta, one of Accor’s luxury properties, in the presence of Accor’s CEO Southeast Asia, Japan & South Korea, Garth Simmons, and Traveloka’s COO, Alfan Hendro.

Accor and Traveloka’s connectivity partnership will allow visitors to access Accor properties in 13 countries via Traveloka’s platform. This is projected to increase as Traveloka expands its international business into Europe, where Accor is the dominant hotel group.

The partnership will also be supported by dedicated marketing initiatives such as In-app Exposure, Traveloka LIVE, and social media collaborations, which will help promote travel recovery throughout Southeast Asia. Travelers will be able to book a wide range of Accor hotels through this distribution network, with access to real-time availability, special deals, dedicated mobile pricing, and the convenience of payment for any transactions completed on the app.

Kerry Healy, chief commercial officer of  Southeast Asia, Japan & South Korea at Accor, shared that this is the perfect time to launch their distribution partnership with Traveloka, as they will be a key distributor and partner to support their growing pace across Indonesia and drive outbound travellers to other markets in Southeast Asia and beyond.

“This partnership will allow us to increase the value proposition for our guests across the region, allowing great booking options and flexibility for avid travellers. We believe Traveloka is our ideal partner to strengthen our visibility on the Indonesian market thanks to our complementary expertise in lifestyle and travel,” Healy said.

Alfan Hendro, chief operating officer at Traveloka, commented, “With its extensive and diverse accommodation network, we are thrilled to welcome Accor into our comprehensive portfolio of offerings, bringing convenience even closer to our customers. Our strategic partnership with Accor will continue to cement Traveloka’s commitment in providing the best, seamless travel experience for our customers and accelerate stronger business growth in Southeast Asia. 

Hendro added, “As a lifestyle superapp, we are revolutionizing lifestyle services for millions of consumers, redefining how they live, play, and discover new adventures in their very own backyards and across the world.”

Kuala Lumpur, Malaysia – Dentsu Malaysia’s digital-first end-to-end media agency iProspect has won the regional media mandate of hotel and flight booking platform Traveloka.

The remit, which will take effect in April 2022, will see iProspect as a key partner in Traveloka’s plan in becoming a lifestyle superapp. iProspect will also be responsible for all above the line media planning and buying across the platform’s key markets, which are Malaysia, Singapore and the Philippines. 

Moreover, iProspect will be setting up a regional media strategy hub based in Kuala Lumpur, Malaysia, ensuring that the brand delivers a unified strategy with local nuances across the said SEA markets. 

Dheeraj Raina, the CEO of dentsu Media for Malaysia, shared that the travel industry has gone through very challenging times, to say the least, and so have the consumers. 

“As the world begins to open up, we want yearning travellers to pick Traveloka as their first choice, for fulfilling experiences and we believe the media has a strong role to play in building that trust and optimism,” said Raina.

Meanwhile, Shirley Lesmana, Traveloka’s CMO, noted that they have marked their presence in six countries across SEA, helping millions of people enrich their lives on a daily basis, as they are on an accelerated mission to fulfil the end-to-end lifestyle needs of consumers in the region. 

“In addition, we found synergy in the strategy crafted by iProspect in these markets, to deliver our brand promise,” said Lesmana.

Singapore — Traveloka, Southeast Asia’s lifestyle super-app, recently celebrated its 10th anniversary, and to mark the special decennary event, Traveloka unveiled their first brand ambassador for Singapore, Singaporean actress Michelle Chong.

In anticipation of the said anniversary, the app has also refreshed its identity and value proposition, moving from Southeast Asia’s leading travel platform to becoming the region’s overall lifestyle super app.

Through Traveloka’s transformation to a lifestyle super app, the process was accelerated by Covid-19 as Southeast Asians emerged as global leaders in mobile connections with over 887 million connections, representing 132 per cent of the region’s total population. With such a mobile-first culture that readily embraces digital technologies, the platform realized the demand and opportunity for it to become a lifestyle brand.

Caesar Indra, president at Traveloka, said that the last 24 months have drastically reshaped the fundamental idea of travel and discovery. Indra continued by saying that consumers today have vastly different expectations — they prioritize convenience, safety, and personal wellbeing, which will enable them to truly enjoy and engage in activities. Traveloka has seen demand for travel and local experiences surge in the last few months and Traveloka is committed to providing seamless experiences, without the user having to leave our platform.

“As one of the first lifestyle super apps in the region, we are revolutionizing lifestyle services for millions of consumers in Southeast Asia, redefining how they live, play, and discover new adventures in their very own backyards and across the world,” Indra said.

On the topic of Traveloka’s new brand ambassador for Singapore, Indra commented, “Michelle couldn’t be a more natural fit for Traveloka. We are on a mission to fulfil the lifestyle aspirations of our users and redefine the idea of discovery with them. With her vibrant and outgoing personality, coupled with her affinity with Singaporeans, we are confident that our partnership with Michelle will bring Traveloka’s extensive lifestyle offerings and convenience closer to even more Singaporeans.”

Michelle Chong, brand ambassador for Traveloka, said, “I am very excited to come on board as Traveloka’s first brand ambassador. We haven’t been able to travel in the last two years and I can’t wait to rediscover the world with everyone again. Besides bringing everyone on a journey and adventure with me to my favourite cities, I’m also looking forward to rediscovering hidden gems in our very own Singapore. Actually, Ah Lian might be your travel companion instead, because she confirm plus chop knows how to get the best deal and travel arrangements using Traveloka.”

As the region’s lifestyle super app, Traveloka currently offers users in Singapore an innovative and tech-enabled experience. From AI recommendations to a personalized chatbot, users enjoy a comprehensive and seamless experience on Traveloka. Beyond travel services, users also have access to experiences from attractions and workshops to beauty and spa options. As Traveloka strengthens its presence in Singapore, the company is committed to introducing end-to-end solutions for Singaporeans’ lifestyle needs.