Tag: taxi booking

Singapore – Grab has announced that it will acquire Trans-cab, one of the largest taxi operators in the country. The acquisition will cover Trans-cab’s taxi and car rental business, maintenance workshop, and fuel pump operations. At the moment, Trans-cab’s combined taxi and private-hire-vehicle (PHV) fleet has more than 2,500 vehicles registered.

Grab plans to launch an enhanced Grab Driver application that will be integrated with the Mobile Display Units in Trans-cab taxis. The app will enable Trans-cab taxi drivers to manage their earnings and receive bookings from the Grab platform as well as Trans-cab’s existing call centre, all through a single platform. 

With Grab’s allocation technology, Trans-cab drivers will be assigned bookings in a highly efficient and intelligent way, maximising their productivity so they can earn more. 

Moreover, Trans-cab drivers that join the Grab platform will also receive benefits offered to all Grab driver-partners, including free coverage through Grab’s Personal Accident Insurance whenever they are online on the Grab platform, as well as access to GrabAcademy, where they can pick up skills from a wide range of free courses from data analytics to supply chain management and digital marketing. Driver-partners can also participate in Grab’s loyalty programs for additional rewards.

Teo Kiang Ang, founder and chairman of Trans-cab, said, “Trans-cab is very close to my heart, and our taxi drivers are like family. Together with them, we grew Trans-cab from just a small fleet of 50 taxis two decades ago, to become Singapore’s second largest taxi company at one point. As we consider their future and what is best for them, I feel assured that with Grab, we have found the right partner to hand over Trans-cab to, who will do what is best for the drivers and the business.”

Meanwhile, Yee Wee Tang, managing director at Grab Singapore, commented, “Teo’s story is truly inspiring. He built multiple successful businesses from humble beginnings and we’re incredibly proud to continue part of his legacy. Trans-cab is a very well-run taxi company and there is a lot that we can learn from Mr. Teo and the Trans-cab team. We look forward to welcoming the Trans-cab fleet and team into ours.”

He added, “We see this as a strategic match with win-win-win outcomes for all. By boosting the number of drivers on our platform and helping them to operate more efficiently, we improve how quickly and reliably we find a ride for our passengers, whenever they need one.”

Singapore – With most Singaporeans turning to online services to suit their lifestyle, ComfortDelGro has partnered up with leading e-commerce Lazada to house its taxi services in an additional platform. The tie-up is a first-of-its-kind in the country and will offer its shoppers taxi bookings within the app.

The partnership aims to provide an integrative app experience to shoppers, allowing them to conveniently book cabs while browsing and shopping. Lazada believes that the new offering in the app will bolster its reputation as a one-stop destination for customers’ daily needs. With ComfortDelGro Taxi, meanwhile, it expects to expand its reach by tapping into Lazada’s wide customer base, particularly the younger demographic of shoppers.

As part of the partnership, there will be a six-month-long promotion that gives Lazada shoppers 4% off all ComfortDelGro taxi booking trips. Customers can also enjoy greater savings by purchasing and redeeming rides booked through Lazada using promotional codes from the ComfortDelGro LazMall store.

According to James Chang, the CEO of Lazada Singapore, they are excited to be the first and only e-commerce platform in Singapore to offer customers taxi-booking services within a shopping app, and through ComfortDelGro Taxi, a familiar and trusted homegrown taxi operator no less.

“This will enrich the shoppertainment experience for customers who are already browsing, playing games, and watching live streams on the app, and with the added convenience of booking taxis, customers can utilize one app to shop, play and travel. We look forward to a successful partnership with ComfortDelGro Taxi, to explore more value-adding services that our shoppers appreciate,” said Chang.

Meanwhile, Ang Wei Neng, the CEO of ComfortDelGro Taxi, commented, “It has always been our aim to have our taxi booking services within reach of shoppers. What better way to do it than to have our booking services readily accessible through the Lazada app, one of the most popular platforms today. We hope that shoppers will find the experience – from shopping to traveling – a seamless one.”

Lazada shoppers can start booking taxis by clicking the ‘ComfortDelGro’ tab on the e-commerce app.

Just very recently, ComfortDelGro has also launched its first-ever ‘one-stop’ lifestyle and mobility app called ‘Zig’, which enables its users to book taxis, plan journeys, and find deals, as well as make dining reservations, among others.