Singapore – German premium home services brand Helpling has announced the expansion of its services to become a one-stop home care and services solution with the launch of their super app. 

Through the super app, Helpling broadens their line-up of services to include elderly care and childminding services, in tandem with new home maintenance services like home organising, handyman and plumbing services.

Soft-launched, this platform also offers childminding care to families who seek occasional childcare support on an ad hoc basis for just a few hours each day or week, with the on-demand service starts at just SGD$25 per hour. Babysitters on the platform can assist in expert household management like meal preparation, errands and administrative tasks alongside professional home cleaning while minding the children.

Both new services are built onto Helpling’s booking system. Upon signing up for the service, Helpling’s algorithm will match users with reliable, skilled and trained providers. Among the recently added services, Helpling’s suite of services includes home cleaning, along with appliance and air conditioning maintenance services.

The new Home Services Super App embodies Helpling’s commitment to providing a holistic platform for busy professionals to effortlessly find the home services they require.

James Lim, CEO of Helpling Asia-Pacific, said, “This expansion aims to elevate our portfolio, catering to the diverse needs of busy households. The launch of caregiving services is notably in line with the government’s push to boost accessibility to full and part-time help for families. Our venture into companionship care also seeks to create greater access to solutions amid Singapore’s rising elderly population.”

“We are the top choice for busy Singaporeans who do not want to compromise on the standard of service. Each provider undergoes meticulous screening conducted by professional trainers and is continuously evaluated through performance reviews and training sessions. From there, Helpling’s care consultant will work with customers to personalise and tailor each service, depending on their needs”, he added.

Singapore – SEA-focused proptech PropertyGuru has announced that it has acquired Sendhelper, a Singapore home services technology company. With this acquisition, PropertyGuru enters the home services industry with an aim to provide easy and reliable access to home management and maintenance services. 

The acquisition is in line with the group’s growth strategy of expanding into adjacencies of fintech and data while investing in its core marketplaces business towards the creation of a digital property ecosystem for all its stakeholders in Southeast Asia. 

Sendhelper is a start-up that allows homeowners and tenants in Singapore to easily search and book home services for their daily needs through an app that connects them to verified service providers. The services include cleaning, air conditioner maintenance, and handyman and repair services, amongst other necessities. Sendhelper’s network includes over 2,000 trained and verified freelancers in Singapore. 

With the addition of Sendhelper, PropertyGuru in Singapore will become the one-stop destination for property seekers to not only find, finance, and own their dream home but also manage and maintain it. PropertyGuru’s partners, the real estate agents, will also be able to offer home services to their clients, property seekers and landlords alike and cater to all their property needs with PropertyGuru. 

Shyn Yee Ho-Strangas, MD of Data and Software Solutions at PropertyGuru Group, said, “Our entry into home services is an important step as we create solutions that provide guidance and make each step of the property journey more efficient, transparent, and trusted for everyone in the ecosystem – homeowners, buyers, agents, and developers. 

Rupam Biswas, co-founder and GM of Sendhelper, also commented, “PropertyGuru’s vision to meet consumers’ end-to-end property needs resonates deeply with us. Our vision at Sendhelper is to become the one-stop platform for consumers seeking help with property maintenance and home care. 

He added, “Post-COVID, as more people continue to use online solutions for their daily needs, with PropertyGuru, we aim to effectively digitise the customer journey for home needs. We look forward to co-creating tech solutions that will further ease the home services booking experience and increase users’ access to organised help as opposed to informal or ad-hoc sources.”

Meanwhile, Sendhelper Co-Founder Bogdan Metehoui, also said, “We are excited about joining forces with PropertyGuru and are looking forward to the synergies that we will create as a result of the two teams coming together. Our strong network of reliable suppliers and freelancers coupled with our focus on service quality, complement PropertyGuru’s customer orientation. We are determined to continue providing our customers with access to home services through a safe and reliable platform.” 

The proptech has recently unveiled a new brand positioning which emphasises its role as a helping hand to the home buyer’s journey. Encapsulated in the messaging, ‘Where every step of your journey will be guided by Guru’, the proptech said it’s meant to reflect its continued vision to be a trusted advisor.