Tag: Customer loyalty
The Philippines is one of the more demanding consumer markets in Southeast Asia for brands trying to compete on customer experience. Smartphone penetration is high, mobile commerce is mature, and shoppers are accustomed to global standards of digital convenience through the platforms and apps they...
These executives also believe the right technology partner is critical for making a meaningful difference in delighting customers and achieving business objectives.
As younger travellers in Asia Pacific seek more than just perks and points, Marriott Bonvoy is reshaping the meaning of loyalty. Gen Z and Millennials are now looking for emotional connection, cultural resonance, and experiences that reflect their identity—and Marriott Bonvoy is responding with a bold...
How can MSMEs balance digitalisation with meeting customer needs without becoming overwhelmed? The key lies in understanding their customers' unique shopping journeys and enhancing their experience incrementally with targeted digital solutions.
Are we doing enough with data and analytics to drive success in our organisations? Experts give their two cents.
The report highlights data professionals in the APAC region seeing data and analytics as valuable to digital transformation and future-proofing their business.
Working with bakery brand COBS Bread, a leader from consumer engagement Cheetah Digital shares how a well-built loyalty program can spell success for scaling growth in the long run.
There is life after the death of the cookie, and the solution boils down to genuinely giving value to customers in order to kickstart data exchange.
The new customer experience solutions by Qualtrics puts focus on retaining active customers and being loyal to them in the mid of a pandemic.
The loyalty program launched by Shopee looks at the amount of customer order by month, to which registered users can enjoy-in-store perks.
