More marketers are recognizing the power of branded content in our rapidly evolving digital age. Consumers are constantly being bombarded with all sorts of adverts, so it is vital for brands to tell stories that resonate with their customers to ensure they stand out from the crowd. 

Content marketing also offers a range of other business benefits, including helping companies to build brand awareness, cultivate consumer loyalty, and generate organic growth through publicity.

Up to 80 percent of marketers regard content creation as one of the top priorities, according to a 2021 report by Hubspot. It also shows that content marketing makes up 26 percent of their business-to-business marketing budgets, while spending is on the rise.

Plan your next successful content marketing campaign

To better plan, manage and evaluate a successful content marketing campaign, it is important that companies put a clear structure in place. Here is our five-step guide to help you plan your next content marketing campaign.

1. Define your strategy with a framework for measurement

Brand equity modeling is a useful tool to assess the impact of measures of brand equity on long-term brand performance. Marketers should first include metrics such as ‘trust’, ‘quality’, and ‘reliability’ with a definitive monetary value and hierarchy, alongside other tangible indicators such as the audience engagement level or sales conversion.

With such a framework, marketers can constantly measure the effectiveness of each campaign and adjust their strategy to optimize the results.

2. Know your audience through data

Storytelling is a form of art, but tailoring your content to the right audience is a science. Making use of first-, second- or third-party data is instrumental in mapping out the key communications challenges of engaging your target audience.

By analyzing the data, which shows such things as who your audience is, what content they consume, and how they behave; marketers will have a better idea about how to strengthen the brand relevance to the target audiences in the right context.

3. Internal support for creative process 

Compelling content requires creativity, but the bureaucratic approval process sometimes kills imaginative thinking. As such, marketers should lobby internally and get the backing of C-suite, or senior executives, to ensure the least intervention in the creative process, while gatekeepers are in place for quality assurance and crisis prevention. Ideally, two to three sign-offs would be sufficient in keeping the right balance between gatekeeping and the creative process.

4. Tailor your distribution plan to match user journey

With a massive volume of content available, both online and offline, marketers need to work towards more than just clicks and eyeballs. Instead, they should curate a content journey – through the right distribution channels at the right time for the right audience – that allows people to discover your brand, generate interest and build brand loyalty.

5. Focus on long-term benefits

Most content marketers define the success of a content marketing campaign by the number of sales conversions. This overemphasis on short-term results prevents marketers from benefiting from the long-term returns – gained from: creating real bonds with your customers and cultivating customer loyalty.

This article is written by Darryl Choo, regional sales director for APAC at South China Morning Post.

The article is published as part of MARKETECH APAC’s thought leadership series What’s NEXT.

This features marketing leaders sharing their marketing insights and predictions for the upcoming year. The series aims to equip marketers with actionable insights to future-ready their marketing strategies.

If you are a marketing leader and have insights that you’d like to share with regards to the upcoming trends and practices in marketing, please reach out to [email protected] for an opportunity to have your thought leadership published on the platform.

Sydney, Australia Despite 87% of Australian respondents saying that they support advertising measures among online content providers who offer free content, around 70% of Australian respondents are still unaware on how these online content providers generate their revenue despite being a ‘free service’ to customers, according to insights provided by market research company Ipsos during the latest IAB Australia MeasureUp conference.

The report leans heavily on facts relating to importance of transparency and control over data, stating that 81% of consumers stating they want ‘more control and choice’ over the collection and use of their personal information, and 46% stating they wanted companies to stop sharing their information with third parties without consent as a high priority.

Transparency on what data is collected and how it is used is the key driver to a high level of trust in providing personal information (43% ), however sound corporate values such as having a good corporate reputation (40%) and being ethical (39%) are nearly equally key trust drivers.

It also noted that customers who are loyal to certain brands are most likely to share their information out of brand trust. About 47% of respondents say that they are more comfortable about sharing their data, provided that brands need to be more upfront with how the data collected will be used.

In addition, 46% of respondents say that they are willing to share information to these online providers, provided they are the only data needed.

For specific instances, 38% feel comfortable sharing their purchase history with a brand online if requested, 34% feel comfortable sharing browsing history and 38% feel comfortable sharing personal details to online content providers such as email, phone, or address. 

For Gai Le Roy, CEO of IAB Australia, while it is great news that consumers are so supportive of an ad-funded model to these online content providers, the insights suggests the industry has some work to do.

“Trust with a digital brand, including openness to provide data, goes well beyond reading consent notices and extends across all their interactions with the brand online and offline. To ensure the strength and sustainability of the industry, we need to build on existing levels of trust, and respect consumer’s preferences for more transparency and more control in relation to how their data is used,” Le Roy stated.

While nearly all Australians think privacy of their information is important when choosing digital content and services, only 3 in 10 people feel their understanding of data protection and privacy rights is of a high standard. Ultimately 8 in 10 people want more control and choice over the collection of their personal information, while 69% care about their data privacy but don’t know what to do about it.

Sydney, Australia – Digital marketing agency Tug has been reappointed by Budget Direct Insurance in Singapore and one of its brands EasyCompare in Thailand, with an expansion of its remit to include content and UX.

Budget Direct Insurance is an online digital insurance company and part of an international insurance group providing insurance solutions worldwide. EasyCompare Thailand is one of its brands and is an online car insurance comparison website and broker in Thailand. 

Tug was first engaged by the two more than 12 months ago to manage link acquisition and competitor analysis to boost their local search rankings. In addition to extending its initial engagement, Tug will also work on on-page optimization, content strategy, creation, and UX to further grow both brands in each country.

The agency said it will increase site engagement for the two brands by incorporating thought leadership pieces, data-driven content, and infographics to drive overall expertise, authority, and trustworthiness which are key factors for a successful SEO strategy.

Simon Birch, CEO of Budget Direct Insurance, said, “Tug has the capability and experience to deliver effective strategic thinking and implementation of search optimization, more than most in our region. I’m delighted we are not only continuing our relationship with them, but expanding its range of services to ensure Budget Direct Insurance and EasyCompare Thailand continue to be top of mind for consumers.”

Tug’s CEO Nick Beck commented, “Having built a successful partnership with both teams, we’re delighted that our engagement has been extended and expanded. As we continue to grow the Tug network across Southeast Asia, we look forward to establishing an on the ground presence in Singapore and bringing our expertise to more businesses early next year.”

Tug will be managing the business from its Sydney office, with plans to open a regional Southeast Asia hub in Singapore during the first quarter of 2022, joining its network of offices in Toronto, London, and Berlin.

Tug has also recently announced acquiring the SEO mandate of resto booking platform Dish Cult and also an extended remit for software firm LEAP to add global media business. 

New York, USA – New York-headquartered Optimizely, a provider of digital experience platform solutions, has launched ‘Data core service’ which enhances its digital experience platform (DXP) to provide deeper analytics and unified data insights across its suite of products. 

With Data core service, Optmizely aims to provide companies a greater understanding of their customers, as well as their overall digital business performance. The new service will be available to Optimizely cloud customers by Q1 2022, and will be included at no charge, subject to 250K MAU’s usage limit, for customers who are implementing one or more of its solutions which include Content Cloud, Commerce Cloud, B2B Commerce Cloud, and Experimentation. 

Optimizely said that Data core service will serve as the ‘connective tissue’ for its users, unifying data to serve as the ‘underlying force’ across content-centric, commerce-centric, and experimentation use cases, as well as customer profiling. 

Data core service also provides common context, helping companies bring data across Optimizely into a centralized place and gain access to dashboards and analytics on how their digital business is performing. Ultimately, data core service aims to help companies deliver the right experience at the right time by providing visibility into their digital properties. 

During the company’s virtual Opticon21 event, Justin Anovick, Optimizely’s chief product officer, said that the best DXP must be adaptable and that organizations shouldn’t have to manage disparate data sets or question where the single source of data truth is when developing their tech stack. 

“With the launch of Data core service, we’re giving customers full visibility into their data without sacrificing composability,” said Anovick. 

The service launch follows the company’s unification of the Optimizely and software Episerver brand and the acquisition of customer data platform Zaius in March 2021. 

Optimizely has a global presence with offices in APAC including in Australia, Singapore, and Vietnam.

Manila, Philippines – Last August, Thailand-headquartered tech company True Digital Group (TDG) launched its entertainment platform TrueID in the Philippines which offered free curated content, and since then, its content lineup has grown to include originally produced shows featuring famous Filipino vloggers and celebrities. 

During its pilot launch, the platform’s roster of shows included those licensed from leading local broadcast networks GMA and Cignal, and now, TDG in the Philippines announced that a fresh lineup is slated for users from both social media and TV personalities such as TikToker and dancer AC Bonifacio, former “housemate” in reality TV show Pinoy Big Brother and vlogger Baninay Bautista, and social media influencer and content creator Kimpoy Feliciano. 

In the past week, AC has already premiered her Style Must-Haves vlog on TrueID. AC started to grow her name in the country when she won the local TV dance competition “Dance Kids” in 2016. TDG said she is also set to premiere more videos on the platform having been signed on as a TrueID Ambassador.

Meanwhile, Baninay and Kimpoy are also slated to premiere their videos on TrueID in the coming weeks. Both personalities will be publishing their daily life vlogs on the platform giving their fans a chance to see more of them on the web.

Filipino social media personalities Baninay Bautista and Kimpoy Feliciano.

TDG said the three social media personalities are only the beginning of what’s to come on TrueID Philippines. 28 Squared Studios, a digital studio owned by another TrueID Ambassador, Philippines-based Chinese model and host Richard Juan, is set to bring in more video content from celebrities and influencers as well as originally-produced content, including a show with Miss World 2013 Megan Young, as revealed on its Instagram.

Richard Juan Megan Young
28squaredstudios’ announcement on Richard Juan and Megan Young’s show.

Other well-known Filipino personalities are expected to premiere their content on the platform soon. This includes lifestyle content creator Erwan Heussaff, actor Enrique Gil, and singer Jinho Bae.

“The vision here is that all Filipino Creators would be creating content not only for TrueID Philippines but also for TrueID Vietnam, Indonesia, Thailand. That is what’s exciting about this,” said Dindo Marzan, managing director for True Digital Philippines, Inc.

Singapore – As Singapore’s multi-currency mobile wallet YouTrip reaches its four-month mark in the short video platform TikTok, it shared how it maxes out the platform’s massive userbase to stay present in consumers’ minds. 

YouTrip established its TikTok account in June of this year, and as of current, it has a total of 32.5k followers and has garnered 691.3k likes across its videos.

YouTrip’s service comes with a prepaid Mastercard and enables users to pay in over 150 currencies with no fees. Branded as a “travel” wallet, its TikTok videos circle lifestyle content, such as tips on how to enjoy international destinations such as Spain, a list of the “coolest” Apple shops, and how one can get a taste of travel through whipping up different versions of super grain bowls. 

The brand revealed that it uses a two-pronged approach to leverage its presence in TikTok: making informative content and staying relevant to trends.

For valuable content, it adopted a strategy of adapting original blog articles that had performed well to the TikTok format. During the firm’s content planning process, it identified e-commerce shopping guides and hotel reviews as such. One of its most successful TikTok videos featured a guide to get the “Cheapest Nintendo Switch,” garnering over 119k views to date.

@youtripsg

If you know someone looking to buy a Nintendo Switch, share this with them! 💜👆🏼👀 #nintendoswitch #gaming #videogames #youtripsg #foryoupage #fyp

♬ original sound – YouTrip SG – YouTrip SG

In terms of staying within the wave of trends, YouTrip identified that it is vital to be the first-mover in driving reactive content on trending topics, audios, or hashtags.

Hopping onto the challenges bandwagon, YouTrip took an informative spin on the challenge featuring the trending song Kings and Queens by American singer Ava Max. In such challenge, users showcased culture and traditional costumes. YouTrip took the opportunity to emphasize its branding on travel and culture, and published a version featuring real queens from around the world. The rendition garnered over two million views and 12.8k followers in two weeks.

The brand shared that by driving travel content, it also aims to strengthen its brand positioning to remain top-of-mind for when travel rebounds.

Head of Marketing Jeremy Lim said that curating meaningful content that resonates with users has been the core of YouTrip’s marketing strategies.

“Our venture into TikTok allows us to tap into our creativity to find new ways to connect with our users. We encourage brands to consider including TikTok in their marketing mix as well if they aim to establish themselves as relatable and reliable,” he said.

Chew Wee Ng, head of SEA business marketing at TikTok also commented, “TikTok is about embracing the creative, positive, and real moments that make our community so special, with solutions for businesses to connect and grow with our wonderfully expressive community.”

Ng also emphasized that with the right content strategy and a touch of authenticity, any brand can find success on the global stage with TikTok.

“YouTrip’s rapid growth on the platform is a prime example. As one of the first movers, they’ve incorporated TikTok early into their marketing mix and are now reaping its successes through a customized content strategy, collaboration with the TikTok community, and growing with a global audience,” said Ng.

Manila, Philippines – In a new study about the online content viewing behavior of Filipinos, it was found that 49% of Filipinos online admit to using streaming piracy websites or torrent sites. The results also showed that the numbers spike to about 53% within the 25-34 age demographic.

Commissioned by the Asia Video Industry Association’s Coalition Against Piracy (CAP) and conducted by YouGov, the survey found that out of the 49% who do use streaming piracy websites or torrent sites, 47% of consumers who accessed them have cancelled their subscriptions to both local and international content services.

In comparison to neighboring countries Malaysia and Indonesia, who have seen a decline in online piracy over the past year, online piracy in the Philippines is rising. Indonesia’s YouGov survey showed a 55% reduction in Indonesians accessing piracy services while Malaysia’s found a 64% decline. 

This decline in both Malaysia and Indonesia is due to the government’s proactive piracy site blocking initiatives which has helped in the reduction of online piracy. 

Currently, the Philippine government is looking into doing the same. A bill before the Philippine Senate (Bill #497) entitled the ‘Online Infringement Act’ proposes a regulatory site blocking mechanism which would empower the authorities to ensure that ISPs take “reasonable steps to disable access to sites whenever these sites are reported to be infringing copyright or facilitating copyright infringement.”

The survey results showed that the majority of Filipinos think that these initiatives will deter the rise in online piracy with 53% of them agreeing that a “government order or law for ISPs to block piracy websites” would be the most effective.

According to Atty Teodoro Pascua, Deputy Director General, Intellectual Property Office of the Philippines (IPOPHL), Filipino consumers should not patronize pirated content because of its risks and consequences. 

“The wide variety of legal services in the Philippines which provide premium entertainment content are reliable and importantly are legal. The piracy alternatives fund crime groups, put consumers at risk of malware infection and are unreliable. Piracy only benefits the criminal organizations who are behind these illegal websites.”

Neil Gane, the General Manager of AVIA’s Coalition Against Piracy (CAP) also commented, encouraging the legal consumption of content.

“We are confident that Indonesia and Malaysia will rise to become market leaders in video IP protection in the region, as a result of their site-blocking strategies. We are also confident that other countries in Asia, such as the Philippines, will take note and follow suit, boosting the growth of legal consumption of Filipino and international content.”

From the rise of the micro- and nano-influencers to the increasing role of artificial intelligence (AI) in ensuring brand safety and delivering data-driven insights, new influencer marketing trends continue to emerge this year.

While exploring the ins and outs of influencer marketing space, we have observed the top 10 trends that will be huge this 2020. These trends are anticipated to guide brands in strategizing for campaigns that are sure to generate ROI.

1. Expect more influencers across content, experiential, and social media marketing strategies.

Since audiences see influencers as more authentic and credible, 89% of marketers think ROI is comparable or better with influencer marketing.

Brands will turn to confluence marketing strategies to amplify campaigns and social commerce by boosting or repurposing influencer-made content for example.

Brands are also expected to expand influencer marketing budgets and we can expect more exclusive invite-only influencer events.

2. No longer will micro- and nano-influencers be underestimated.

With a more dedicated niche following, micro- and nano-influencers are more engaging than celebrity and top influencers. More brands will plan campaigns with a mix of nano-, micro- and macro-influencers.

Brands can reap the benefits of both worlds. While one targets a specific niche audience, the other has a wider reach and potential to spark large conversations.

3. Brands will seek deeper, long-term influencer partnerships.

No longer do brands think a single influencer post or story is an effective conversion strategy. More are opting for long-term influencer partnerships through custom product lines or ambassador programs.

This helps brands achieve business outcomes, build authentic audience loyalty, and identify the marketing strategies that work best for them.

4. Industry will be streamlined by tighter regulations and pressures on influencers to comply.

Past controversies and issues on fake followers have motivated brands and audiences to demand more influencer transparency. To ensure compliance, social channels are stepping up such as, Instagram putting up a ‘Paid Partnership With’ feature.

Following these new regulatory measures will enhance an influencer’s perceived authenticity and strengthen campaign performance.

5. More airtime for audio-based content.

Audio content, especially podcasts, has risen in popularity. Audio influencers hold listeners’ attention for extended periods, allowing native ad formats to be easily integrated.

In 2020, it is estimated that podcasts alone will account for $863 million in ad revenue. While the market for audio influencers is still blossoming in APAC, advertisers and brands should anticipate, appreciate, and plan for audio in future marketing strategies.

6. A growing fascination with CGI-Influencers.

Virtual computer-generated Instagram (CGI) influencers are shaking up the industry. Uniquely, CGI- influencers give brands full creative control over campaigns.

Appealing to techy Gen-Z audiences, CGI influencers like digital AI-avatar Lil Miquela are shown to have engagement rates almost 3x higher than real human influencers. Evidently, users are fascinated by this blend of fantasy and reality.

7. eSports influencers uniting fans and brands.

With ½ of fans being millennials, ages between 25-39, and more than 1/3 are women, eSports influencers have an especially wide and engaged following.

It is not surprising then that the number of influencer campaigns with eSports athletes has tripled in the past five years, with non-endemic brands increasingly getting in on the action.

With the eSports industry predicted to exceed 1.62 billion in revenue in 2021, advertisers and brands should consider eSports influencers in their marketing strategies if they want a piece of this winning streak.

8. Brands are recruiting employees and customers to build advocacy.

Audiences believe employees have a deep understanding of a brand’s culture. This makes their endorsements seem more reliable and authentic.

Brands like H&M, L’Oreal, Reebok, Starbucks, and MasterCard have launched advocacy programs motivating employees to become influencers. Social Media Today reports that these employee advocacy programs result in an average 26% increased revenue YOY.

For this same reason, customers are also being recruited as brand ambassadors. For advertisers and brands looking to amplify both retail and social commerce efforts, leveraging existing employees and consumers effectively capitalizes on the power of word-of-mouth to raise brand awareness.

9. AI is helping brands ensure brand safety.

Advances in AI are allowing marketers to derive more meaningful insights about campaign performance from vast data sets. Performance-based metrics like unique reach, actual impressions, and video views can now be verified and consolidated onto all-inclusive influencer marketing solutions that help streamline campaign workflow with image recognition and natural language processing (NLP).

Allowing social listening and the flagging of inappropriate content, brands can also shortlist the best influencers to fulfill campaign outcomes. Facilitated by automated booking tools, these developments let brands better optimize marketing strategies and ensure brand safety.

10. New highly shareable platforms and content are emerging.

Younger generations want engaging, authentic, and rapidly consumable content. With the adoption of technologies like drones, 360 video applications, AR and VR, influencers can enhance their storytelling abilities and produce higher-quality, innovative content. Rising social platforms such as TikTok and Twitch have also adopted these trends.

This article was written by Madeleine Mak of INCA APAC.

INCA is an influencer marketing solutions which helps brands to run brand-safe content campaigns through creators and influencers across digital platforms. It is owned by media company, Group M.

SINGAPORE — YouTrip, Singapore’s multi-currency mobile wallet has launched #CraftWithLove. An initiative that aims to raise awareness and garner support for the many in the creative community who have lost their gigs and job opportunities due to COVID-19.

Since its inception, YouTrip has gained support from its community. Much of this support had been championed by creatives of various disciplines, travel content creators, music producers, illustrators to craft artists, sharing their inspirations from around the world with YouTrip. During a crucial time as such, YouTrip recognises the importance of raising awareness to support these creatives, ensuring their craft can survive through the crisis.

Caecilia Chu, Co-Founder and CEO of YouTrip, said: “Many local creatives are our best advocates, showing ardent support of YouTrip through their content. Now more than ever, they are at the top of our minds and #CraftWithLove is our way of going the extra mile to support them during this crisis.”

Lending a Voice to Local Creatives

At its core, #CraftWithLove is a dedicated platform set up for Singapore creatives to showcase their creations. Doubling up as a creative marketplace, the public is able to browse and purchase an item or a service directly from the creatives. Payment will be made directly to the featured creatives, serving as a source of income for them during these times.

Within the first day of launch, YouTrip has amassed over 100 sign-ups from local creatives to be part of #CraftWithLove. YouTrip will continue to take in submissions from creatives with various crafts and talents to be featured.

“Through our strengths in marketing and the support of our very own YouTrip community, it’s definitely a heartening and proud moment for us to rally Singaporeans to support our local creatives when they need it the most,” Chu added.

Image Credit: YouTrip