Tag: Changi Airport

Singapore – Changi Airport has refreshed its ‘Changi Millionaire Experiences’ campaign to offer its shoppers a chance to win luxury travel experiences.

The campaign, which quarterly draws winners, provides the chance for participants to visit a destination with a companion, allowing them to choose from five locations.

Besides the travel, the winners will also be treated to gourmet dining, cultural immersions, and other luxury activities. The winning packages include suite-class flights, accommodations, private tours, and personal concierge services.

Participants can choose to travel to the beach in the Bahamas, safari in South Africa, experience the snow in Finland, embark on a couture tour in Paris, or take a retreat in Kyoto.

Additionally, eligible participants will also enter the grand draw at the end of the year, gaining the chance to win a Porche Taycan. This applies to shoppers with a minimum spend of $50 on a single receipt. Shoppers who use iShopChangi or Changi Pay can double their winning chances, while members of Monarch can get four times the chance to win the grand draw.

As part of the campaign, eligible participants can also purchase an item from Changi Editions, its new collectible series designed in collaboration with Triologie. The items are inspired by Changi and the act of travelling, reflecting Singaporean stories. 

Additional items in the collection are set to be released in March.

Chandra Mahtani, senior vice president for Airside Concessions at Changi Airport Group, said, “We are constantly exploring new ways to surprise and delight our customers, and this year’s revamped ‘Changi Millionaire Experiences’ campaign reflects Changi’s commitment to stay on top of the latest trends in retail-tainment. As consumers increasingly seek personalised experiences, we have infused the signature Changi touch into a curated selection of luxury travel packages. With five premium options tailored to diverse traveller profiles, shoppers can look forward to even more chances to create unforgettable memories, simply by shopping at Changi.”

Singapore – Changi Airport Group (CAG) has refreshed its Changi Rewards loyalty program to elevate customers’ experience with new perks.

The revamped program includes enhanced free parking benefits, birthday vouchers, and a new membership tier called ‘Monarch’.

During their birth month, Changi Rewards regular members can enjoy double bonus points on their first transaction. Meanwhile, Gold, Platinum, and Monarch members can receive vouchers on the first day of their birth month.

The free parking benefits for Gold and Platinum members have also been improved. Gold members can now enjoy one hour of free parking daily without a minimum spend, while Platinum members can enjoy up to four hours of free parking.

‘Monarch’ members, meanwhile, enjoy exclusive perks such as a 4% rebate on their spending, with no points cap. They also receive complimentary parking, personalized shopping services, and a birthday gift of S$60 in Changi e-Voucher Flexi.

Members are also provided with more flexibility through the updated points expiration policy. Previously, all earned points expired annually on June 30th. Now, points are valid for 12 months from the date they are earned.

The new Monarch membership tier is available by invitation to Changi Rewards members who spend at least S$25,000 in a year at Changi Airport, iShopChangi, or Jewel.

Jeffrey Loke, senior vice president of pricing and commercial strategy at Changi Airport Group, said, “With the Changi Rewards refresh, we aim to give both loyal and new customers even better reasons to shop and dine at Changi Airport. One upcoming enhancement that members can look forward to is being able to directly offset your payments at Changi Airport’s terminals, Jewel, and iShopChangi with Changi Rewards points.”

“CAG’s strong push to lift the customer experience and enliven our retail and dining scene also helps our tenants by pulling in footfall, which is why we have a constant pipeline of exciting initiatives and events, including the much-anticipated year-end Changi Festive Village,” Loke added.

Singapore – With a 30.2% WOM exposure score, the nature-themed retail complex Changi Airport Jewel is Singapore’s most talked-about retail and leisure space over the month of November, data from YouGov BrandIndex revealed.

Changi Airport Jewel’s WOM exposure score indicates the percentage of consumers who have talked about it to family and friends over the past two weeks. With a score of 30.2%, it comes out ahead of other top sites.

Other well-known shopping malls and leisure attractions that made it to the list based on WOM scores are Gardens by the Bay (19.3%), Universal Studios Singapore (15.5%), VivoCity (12.9%), Bugis Junction (11.2%), Plaza Singapura (11.2%), Suntec City (10.7%), ION Orchard (10%), Marina Bay Sands (9.5%), and Somerset 313 (8.2%).

Changi Airport Jewel also snags the top spot on the list of leisure places of interest that consumers have heard the most good things about in the past two weeks, generating a net Buzz score of 34.2 over the month of November. This is followed by Gardens by the Bay (22.8), Universal Studios Singapore (14.3), VivoCity (12.7), Suntec City (10.8), ION Orchard (10.7), Plaza Singapura (10.6), Marina Bay Sands (10.6), Bugis Junction (9.6), and Somerset 313 (7.9).

Additionally, when asked about public places that they are considering visiting next, 38.2% of consumers also named Changi Airport Jewel. It’s consideration score places it on the lead, ahead of Gardens by the Bay (27.8%), VivoCity (23.8%), Suntec City (22%), ION Orchard (21.1%), Plaza Singapura (21%), Bugis Junction (19.7%), Universal Studios Singapore (16.9%), Marina Bay Sands (16.3%), and Somerset 313 (15.5%).

According to YouGov’s report, Changi Airport Jewel’s high scores can be attributed to the year-end travel season that boosts consumer chatter around the airport. However, its seasonal attractions, such as Changi Festive Village’s Candy Wonderland and Snow House at Terminal 3 and the Super Mario ‘Pipe Around the World’ at Jewel Mall, could have also contributed to the buzz among consumers.

Singapore – With the launch of its new travel campaign ‘Shall We Just Go?’, Changi Airport Group aims to show that one can enjoy the thrill of travelling without the hassle of planning every minute of the trip.

Featuring six enchanting mystery destinations, anyone who is ready to fly within 30 days can participate and the lucky winners will be whisked away to a mystery destination for the payment of just S$1.

Each of the mysterious destinations in the 12-week campaign is served by direct flights from Changi Airport within a four-hour flying radius. Competition participants simply have to indicate that they can take off in the next 30 days, and will be in the running for the draw.

With the campaign being open to all Singapore residents, two lucky winners will be selected every week, with one of them being a Trust Bank customer. Two more winners will be selected towards the end of the campaign and winners can choose their holiday destination from any of the six. Additionally, this prize package includes a pair of return air tickets and S$500 worth of Trip.com vouchers for accommodation.

Launched in partnership with travel agency Trip.com and Trust Bank, Changi Airport’s ‘Shall We Just Go?’ campaign features offerings by Trip.com, and travel solutions by Trust Bank to help the winners attain a worthwhile and meaningful travel experience. 

Lim Ching Kiat, executive vice president for air hub and cargo development of Changi Airport Group, said, “Here at Changi Airport, we believe that travel should be an exhilarating adventure. ‘Shall We Just Go?’ aims to capture the joy of spontaneity and anticipation of travel, blended with the ease of embarking on journeys without preconceived notions and meticulous planning.”  

“We see this campaign as the start of a movement aimed at promoting ‘simpler’ travel, leveraging the wide connectivity that Changi Airport offers as an air hub, affordable airfares, and the numerous lesser-known destinations in the region waiting to be uncovered for that unique experience you can call your own. The campaign also supports our airline partners and the myriad of destinations that they fly to,” he added. 

‘Shall We Just Go?’ is part of a broader campaign under a memorandum of understanding (MOU) between CAG and Trip.com Group to spur travel. The MOU deepens the partnership between the two companies, tapping into Trip.com’s reach in the world’s largest outbound travelling market and Changi Airport’s strong connectivity to cities in the Southeast Asian region, many of which are popular with both Singapore and Chinese travellers.

Singapore – Changi Airport Group (CAG) announced it will extend the tenancy of Shilla Travel Retail for the perfumes and cosmetics concession by four more years to continue providing passengers with a quality beauty retail experience.

The extended contract will run from April 1, 2024, to March 31, 2028, covering 22 outlets and spanning over 7,700 sq m of retail space across Changi Airport’s four terminals.

With the tenancy extension, CAG and Shilla will be able to continue their seamless delivery of top-class beauty retail experiences to customers as passenger traffic rebounds at Changi Airport.

Shilla is also planning to bolster its beauty offerings in Changi Airport with the introduction of 20 new brands to its current assortment of 130 brands. Among these products are new-to-Singapore brands Lancaster premium skincare, Rituals lifestyle and wellness products, game-changing regenerative skincare from Augustinus Bader, as well as homegrown brand Apripure that offers natural and clean skincare products.

Airport shoppers can also look forward to the availability of fragrances from prestigious brands such as French perfumery Maison Francis Kurkdjian and makeup brand Kylie Cosmetics by celebrity Kylie Jenner.

In this continuing partnership, Shilla is also planning to wow its travellers with its first Changi pop-up experience and product launches, all the while delighting them with engaging omnichannel shopping experiences both in-store and on Changi’s e-commerce platform, iShopChangi.com. 

Shilla’s partnership with Changi Airport started in 2014 with a six-year contract for the perfumes and cosmetics concession.

Lim Peck Hoon, executive vice president of commercial at Changi Airport Group, said, “Shilla was one of our steadfast partners that weathered the storm of the pandemic with us. We look forward to continuing our collaboration with them to elevate the beauty retail landscape in Changi Airport and capture new opportunities in the post-Covid era. We are confident that the latest extension will give Shilla a longer runway to unlock their full potential in providing an exceptional travel retail experience.”

Singapore – Changi Airport has recently unveiled ‘The Courage to Dream – The Making of the Changi Airport Story’, an LKY100 commemorative exhibition to be held at Jewel Changi Airport from September 16 to 30.

With various interactive zones, the exhibition commemorates the visionary leadership, boldness and conviction of the late Mr. Lee Kuan Yew, showcasing how Mr. Lee and his team of leaders made Changi Airport possible and paved the way for its success.

Through untold stories illustrated in engaging displays, with rarely seen archival content, the exhibition gives visitors the opportunity to embark on a nostalgic voyage through time from the 1970s to present day, and even get a glimpse of the future of aviation.

There are six interactive zones in the exhibition, highlighting the journey of Changi Airport alongside Lee Kuan Yew’s leadership. The first zone talks about how Changi Airport was once smaller in scale and called Paya Lebar Airport, as the second and third zones showcase how Lee Kuan Yew made strides to improve the airport, eventually transitioning to Changi Airport in the fourth zone.

Lastly, the fifth and sixth zones focused on the improvements made to the airport which made it grow into the world’s most awarded airport, and even looking towards the airport’s future advancements, which was only made possible by the decisions of the past. 

Talking about the exhibition, Jayson Goh, executive vice president of airport management, Changi Airport Group, said, “Mr. Lee Kuan Yew’s bold decision to relocate Singapore’s airport from Paya Lebar to Changi marked a pivotal moment in aviation history.”

“To this day, we continue to be deeply grateful for the vision, courage and conviction demonstrated by Mr. Lee and our pioneering airport leaders, which paved the way for Changi Airport’s growth over the past decades and beyond. We hope to inspire and educate the community through these lesser-told stories, which highlight the values that made Changi Airport possible and still guide how we run the airport today,” he added. 

Singapore – Department store company, The Shilla Duty Free, has partnered with skincare brand Dr.Jart+ to bring the world of travelling into the digital realm with the debut of the first Singapore Changi Airport-inspired travel-themed Non-Fungible Token (NFTs). 

Featuring iconic Singapore landmarks, the collaboration includes an exclusive set of two Non-Fungible Token (NFTs) and 9,000 Proof of Attendance Protocols (POAPs) while highlighting Singapore as a top travel destination, just as international travel continues to grow at Changi Airport in Singapore.

Featuring the work of graphic illustrator and 3D Art designer, Matssssal, the POAP and NFT artwork depicts Dr.Jart+’s white tiger mascot wearing an outfit inspired by the brand’s top-selling Cicapair franchise and its key ingredient, tiger grass.

In addition to the POAP, two one-of-a-kinds NFTs showcase the animated Dr.Jart+ white tiger mascot travelling through iconic landmarks in Changi Airport, a nod to the first-of-its-kind collaboration with The Shilla Duty Free at Singapore Changi Airport.

Bart Dubbeld, vice president and general manager at Dr.Jart+, Travel Retail Worldwide, said, “In partnership with The Shilla Duty Free, we are proud to bring this ethos to life in the form of NFTs inspired by Singapore’s Changi Airport. We look forward to taking travellers on a digital journey where they can discover not just an iconic destination, but also art and skincare.”

Meanwhile, Jeff Lee, managing director at Shilla Travel Retail in Singapore, noted, “As one of the world’s leading travel retailers, we will continue to create immersive brand activations with our partners to offer the best retail experience to travellers. We are thrilled to partner with Dr.Jart+ to enrich our offerings with innovative digital experiences and travel-exclusive products to delight our customers.”

As part of the collaboration, consumers and NFT enthusiasts worldwide can collect the complimentary POAP and stand to win one of the two limited edition NFTs through a contest from 10 until 31 August 2022. To enter, participants have to submit a Singapore or travel-inspired name, which should be in English with up to five words, for the set of limited edition NFTs on The Shilla Duty Free website. 

The top two creative submissions will each win one of the two NFTs and one year’s supply of skincare products from Dr.Jart+, which is worth S$1,000, with winners announced on 6 September 2022 via The Shilla Duty Free’s website, Facebook, and Instagram. The NFTs will be minted and released to each winner’s digital wallet address provided in the entry form.

Moreover, travellers to Changi Airport can also take home a set of the brand’s most popular masks – Dr.Jart+’s Dermask Water Jet Vital Hydra Solution 2+1 set (3 boxes x 5 sheets) at S$50. This travel-exclusive set is available at The Shilla Duty Free in Singapore Changi Airport Terminals 1 and 3.

Teo Chew Hoon, managing director of airside concessions at Changi Airport Group, commented, “We are excited to inspire the first travel-themed NFTs launched in collaboration between Shilla Duty Free and Dr.Jart+. The expansion into the digital realm enables travellers to discover a trove of exciting experiences and products available even before they embark on their journey at the airport.”

Singapore – Changi Airport has launched its newest initiative called ‘Hello, Changi Precinct’ that involves an interactive gallery and a curated district tour of Changi to promote the local district’s tourist attractions to airport visitors.

A newly curated tour of Changi Airport traces the development of the airport from humble origins through the stories of airport staff and visitors. The tour begins in Terminal 1 and guides participants to discover the airport’s recreational spaces, artwork installations, designs, and heritage businesses. 

Participants will also gain a deeper understanding of the airport while exchanging stories with airport staff they meet along the tour, giving them a peek into behind-the-scenes operations that keep Changi Airport running, as well as anecdotes of people who have worked and visited Changi Airport from the past to the present.

In addition to the two new tours, visitors can also sign up for six other tours running till October, each exploring a key area of the Changi Precinct such as Bedok, Pulau Ubin and Pasir Ris. For a more hands-on experience, look forward to curated specialty and craft workshops during the September school holidays, where participants get to meet and learn traditional skills from craftsmen within the precinct.

Lim Ching Kiat, Changi Airport Group’s Managing Director of Air Hub Development, said, “Many of the travellers who fly to Changi Airport are interested to venture beyond the airport to explore the Changi Precinct, which is rich with local history and culture. Hence, Changi Airport Group has been working with various partners around Changi Airport over the last two years to promote appreciation of the many hidden gems of the eastern part of Singapore.” 

He added, “We invite local residents and travellers to kickstart their journey of exploring the charms of Singapore’s East through the “Hello, Changi Precinct” gallery. We hope this allows them to understand the Changi Precinct deeper and encourage exploration of lesser-known spots in Singapore.” 

The ‘Hello, Changi Precinct’ gallery will run till 23 October 2022 at T3 Departure Hall. Admission is free. Meanwhile, precinct tour prices start from S$20 per person.

Singapore – As kids step into vacation mode, Changi Airport in Singapore is making the most out of the holidays by bringing Snoopy and friends to kids through an exciting and one-of-a-kind snow house. Winter arrives early at Changi Airport with a double-storey snow house at Terminal 3 (T3) where guests can take snow luge rides, zip down a snow slide, dig mini trenches with snow excavators and watch snowfall with an enchanting light and sound show.

Opening from 27 May to 11 July, the snow house is filled with recreational activities that let kids recreate winter memories. For one, the peanuts-themed destination comes with a mini snow slide that is complete with a snow luge. The house also features a snow digger site where guests can dig mini snow trenches. 

Moreover, guests can experience sub-zero temperatures at the snow pit and have a “magical time” watching snow float down the 7-metres-tall Peanuts Snow Hangout in a 1 to 2-minutes enchanting light and sound show.

One of the main attractions is the life-sized ice sculpture of Charlie Brown, hand-carved by local artist Jeffrey Ng, who has won numerous awards across his over 30 years of experience sculpting ice worldwide. 

Phau Hui Hoon, GM of Changi Airport Group for Landside Concessions, said, “Changi Airport is always on the lookout to delight our visitors and travellers in novel ways, whether it is through curating new activities and experiences or bringing in new retail and dining brands. This June, Changi welcomes the well-loved Charlie Brown and Peanuts gang to Changi Airport for the first time. The multiple facets of Charlie Brown’s character have resonated with fans over several decades and we also see this as a good chance for parents to reminisce their childhood memories with their children.”

Five Peanuts-themed photo spots are, in fact, situated across T3 including a 5-metres-tall topiary featuring Snoopy and his best pal Woodstock on a large-moving skateboard. According to the airport, the massive 350kg structure is made of over 2,500 hydrangeas and pom poms that took over two months to put together.

Those that are interested to experience the snow house can book their slots on the iChangi app from 20 May 2022. Peanuts Snow Hangout runs daily from 11 am to 10 pm from 27 May – 26 June, 1-3 July, and 8-11 July 2022. 

Aside from the new snow house, the airport revealed that it will also be launching 3 new F&B destinations in June; namely Husk Nasi Lemak, Matchaya, and Flash Coffee.

Singapore – As a way to show its appreciation for healthcare workers’ efforts during the country’s battle against the pandemic, Manulife will be giving away up to four complimentary admission passes to workers to the Manulife Sky Nets – Walking at Jewel Changi Airport. 

The recent campaign is in line with the company’s “Life Goes On, Let’s Move Responsibly”, which focuses on encouraging Singaporeans in embracing life in the new normal.

For Darren Thompson, chief customer officer at Manulife Singapore, the campaign launch is a way of bringing the focus point of gratitude to healthcare workers.

“2020 has been a whirlwind of a year for everyone, but no community has fought and endured the eye of the storm quite as much as healthcare workers. In the thick of the pandemic, these dedicated and resilient individuals not only performed their duties diligently, but also risked their lives to protect public health,” Thompson said.

He also added, “At Manulife, people are at the heart of what we do and we pride ourselves on walking with our customers and ensuring that their needs are upheld in every season. We want to thank these everyday heroes for their spirit of sacrifice, and are humbled to extend to them a window to unwind. We hope that this simple act will be an opportunity for our frontline fighters to take time to put them and their families first, even for just a few moments.”

To redeem their admission tickets, healthcare workers simply need to flash their own vocational passes at the Concierge Counter located at level 5 of Jewel for their admission tickets

The campaign is effective from November 25, 2020 to December 25, 2020, and in support of SG Cares Giving Week 2020.