Singapore – Recommerce company Carousell has announced the launch of its new regional headquarters called ‘Carousell Campus’, which is dedicated to advance recommerce capabilities as part of its goal to make buying and selling secondhand items more trusted and convenient.
Carousell Campus also houses the Group’s first ‘Capabilities Centre’, which brings the group’s brands and subsidiaries into one single location to streamline operations, integrate capabilities for authentication and inspection, as well as allow for more efficient collaboration.
To make peer-to-peer marketplace transactions even safer, the group has also rolled out enhancements to the secure on-platform payment features in its Singapore and Vietnam marketplaces, with plans to continue in more markets starting with Malaysia by end of September.
To increase convenience for everyday Singaporeans selling items they have decluttered, Carousell Singapore will be the first C2C marketplace in Singapore to offer a paperless D2D shipping option to casual sellers. By the end of September, users will only need to write down their tracking number on the parcel, have access to competitive paperless D2D shipping rates, and also skip the hassle of printing out the shipping label for the courier.
Quek Siu Rui, group CEO and co-founder at Carousell Group, said, “This space marks a coming-of-age for Carousell as a Group. Recommerce means bringing the best things that we know and like from e-commerce and availing it for secondhand products. We have been building up our recommerce business in recent years, and have grown to be the leading recommerce Group in Southeast Asia, Hong Kong and Taiwan, with tens of millions of monthly active users and 80 million new listings annually.”
He added, “As we take the lead in advocating for recommerce and a circular economy in the region and beyond, we believe in contributing back to the local startup community and cementing Singapore as the region’s prominent startup hub.”
Rui also noted, “Centralising our Singapore-based entities at Carousell Campus has allowed us to strengthen our operations excellence. Our strategic focus on key growth product categories has streamlined our efforts to offer more compelling user value propositions and facilitate more collaboration opportunities to innovate on ways to increase circular economy adoption. This has allowed us to roll out a variety of recommerce programmes and features across multiple platforms and markets this year, providing an e-commerce-like experience. We will continue to invest in growth and technology across our platforms to make buying and selling secondhand items as trusted and convenient as buying brand new items.”
