Australia – Following its global expansion, unified retail platform Zitcha has announced the appointment of Josh Forsyth as its new sales lead for APAC.

In addition to growing Zitcha’s Australian and New Zealand business, Forsyth will help lead its push across Asia to empower retailers to monetise their onsite, offsite and in-store media assets.

These assets include websites, social media, above the line advertising, display, search, email and in-premise, allowing brands in APAC to target audiences using first-party data and personalisation to drive incremental revenues for both retailers and brands.

Forsyth joins Zitcha after more than eight years working in senior sales, partnerships and operations roles for major adtech businesses including Yahoo, The Trade Desk and Vistar Media, where he helped educate and implement clients on new and emerging programmatic channels.

Speaking on his appointment, Forsyth said, “Zitcha is a market leading retail media platform that continues to innovate to meet the needs of retailers and brands that understand the value in building and operating effective retail media networks. Having watched its success from afar for a while now, I’m delighted to join the team as we capitalise on existing Australia and New Zealand opportunities and turn our sights to the phenomenal opportunities that exist across Asia.”

Meanwhile, Nick Hinsley, chief revenue officer at Zitcha, commented, “Retail media in Australasia and Asia represents a significant, but so far relatively untapped opportunity for retailers, wanting to more efficiently and effectively leverage their own media assets for brand advertising partners. The appointment of Josh is the exciting next development in Zitcha’s continued success locally and our move into Southeast Asia and beyond.”

“While we are a technology business at heart, it is the expertise of people, such as Josh, who put customers first and become trusted advisors for retailers in this new and fast growing retail media space. This depth of talent and capability within Zitcha enables retailers and brands to navigate what is the third and biggest wave in digital advertising after search and social, and we’re delighted Josh is on the team,” he added.

Gurugram, India – Havas Media Network India, Havas India’s specialist media branch, has announced the promotion of two senior leaders to key positions within the organisation. Uday Mohan has taken over as chief operating officer of Havas Media India, replacing R. Venkatasubramanian is now Havas Play’s chief operating officer. Both will continue to report to Mohit Joshi, the CEO of Havas Media Network India. 

Mohan will lead Havas Media India’s strategic growth plans and overall operations in his new position as chief operating officer. 

During his more than 16 years with Havas Media India, Mohan, who has more than 20 years of experience in the media business, has played a key role in the agency. His experienced leadership has brought the agency recognition for its creativity in a variety of industries and resulted in the acquisition of several clients. 

Venkatasubramanian took over Havas Play last year, when the specialised function was launched in India and a number of other countries across the world. 

Venkatasubramanian led Havas Play in a competitive market by supporting a number of IPs and initiatives across its sports, content, and entertainment divisions under his direction. 

Speaking about the promotions, Rana Barua, Group CEO, Havas India, South East Asia and North Asia (Japan and South Korea), said, “Uday and Venka’s elevations come at an important juncture for Havas Media Network India, as the agency experiences remarkable growth. Their strategic prowess and dedication have been instrumental in driving our agency’s success over the years and their elevation reflects our confidence in their vision and ability to continue fostering innovation, collaboration, and client satisfaction. I wish them all the best.”

Meanwhile, Mohit Joshi, CEO, Havas Media Network India, said, “With Uday and Venkat at the helm of their respective business divisions, Havas Media Network India has made significant strides, evident in the agency’s expanded client portfolio, new acquisitions, and strategic partnerships. This elevation underscores our unwavering dedication to fortifying our organisational framework by nurturing our in-house capabilities. Leaders like them are key to our goal of making media meaningful for our clients and the industry at large as their exceptional industry acumen is pivotal in leading a team as diverse as ours. I extend my sincerest congratulations to Uday and Venkat on their new roles and look forward to our continued trajectory of growth and success together.”

Singapore – International travel, lifestyle, and accessories brand TUMI recently opened two new airport outlets in South Korea and Thailand, along with the announcement of two more locations in major international airports throughout Asia-Pacific. 

These openings mark TUMI’s commitment to delivering sleek, sophisticated and inviting spaces to travellers, redefining and reinvigorating travel retail with an expanded and refreshed presence at major international airports throughout Asia.

Going into detail, the first two stores opened on May 1, 2024 at South Korea’s Incheon International Airport and Thailand’s Suvarnabhumi Airport, which both showcase TUMI’s evolution as a sleek and sophisticated global performance luxury brand, while providing a comfortable and easy-to-navigate environment to browse the wide range of products curated to meet the needs of discerning travellers.

On the other hand, scheduled to open in late May, the new store at Soekarno–Hatto International Airport in Jakarta, Indonesia, joins various duty-free shops and restaurants inside its largest and newest Terminal 3. This will then be followed by the new store at Chhatrapati Shivaji Maharaj International Airport in Mumbai, India, slated to open in mid-June, which will feature a similarly sleek design in a high-traffic location inside the country’s second-busiest airport.

Talking about these openings, Aris Maroulis, vice president for Asia-Pacific and the Middle East at TUMI, said, “The latest openings at Incheon International Airport and Suvarnabhumi Airport are a testament to TUMI’s ongoing commitment to creating unique and exceptional experiences for our international customers through our high-performance products and stores.”

“With more launches coming soon at Soekarno–Hatto International Airport in Jakarta and Chhatrapati Shivaji Maharaj International Airport in Mumbai, which are also among the busiest in the region, travel retail will continue to be a key focus through thoughtfully planned and skilfully executed designs that bring customers into our world and speak to the way they travel today,” he added.

Singapore – Most talents willing to move to Singapore come from neighbouring countries and seek job opportunities in the marketing and media industries, a global study from Boston Consulting Group (BCG), The Network, and The Stepstone Group revealed. 

According to the study, talents mostly wishing to move to Singapore come from neighbouring countries, including Malaysia, Thailand, Indonesia, the Philippines, and Hong Kong. 

In fact, nearly one in three (30%) Malaysian respondents prefer Singapore as a working destination. Despite the distance, talent from countries with large populations, such as China and India, also expressed a strong interest in Singapore. 

These talents willing to move to Singapore mostly seek job opportunities in marketing and media, as well as in the digital, data science, and AI industries. 

People cited the abundance of quality job opportunities as a major reason for their willingness to move to Singapore. This is on top of other factors such as the country’s overall quality of life, cost of living, reputation for safety, stability, and security. 

The global study showed that Singapore comes in eighth on the list of the top 10 most desirable destinations to work, maintaining its rank in the top 10 since 2020. The country joins the list, just behind English-speaking countries like Australia, the US, Canada, and the UK, which occupy the top four spots. 

In terms of cities, Singapore has also secured the fifth and seventh spots, respectively, for the most desirable cities worldwide. With this, Singapore surpasses Tokyo as the Asian city that most respondents would consider moving to for work. 

However, while many global talents expressed their interest in moving to Singapore for work, 64% of Singapore respondents also expressed a willingness to pursue opportunities abroad, especially in Australia, followed by other high-tech and mature economies such as China and Japan.

Out of this group of respondents who are willing to move, young Singaporeans are more likely to be mobile (72%), similar to the SEA (70%) and global average (73%). It’s also worth noting that most Singaporeans aspiring to work overseas prefer short-term assignments, and they intend to return home after achieving their goals overseas. 

Chew Siew Mee, managing director for Singapore at Jobstreet by SEEK, said, “Employers in Singapore must strive to attract and retain both local and foreign talent, as we could expect talent shortages in the future with the country’s small and ageing population. With Singapore being a popular destination for the global workforce, local employers are already well-positioned to do so, and Jobstreet is committed to helping them enhance their workforce further. Our new platform allows employers to tap into a vast pool of talent across eight Asia Pacific markets, facilitating relevant connections with highly skilled professionals from neighbouring countries such as Indonesia, Malaysia, and Hong Kong.”

Meanwhile, Jens Baier, managing director, senior partner, and leader of BCG’s work in HR excellence, shared, “Other countries can be a great source of talent. But establishing a channel of workers from abroad requires employers to fundamentally overhaul how they recruit, relocate, and integrate talent.” 

“They may have to challenge their own biases and look for talent in markets and regions that they had not previously considered. Governments also play a strong enabling role in this process. They must establish policies, incentives, and frameworks that help employers bring in the talent they need. Employers and nations that tap into such positive energy from the millions of workers with mobile aspirations will gain a major competitive advantage and source of growth,” Baier concluded.

Singapore – Global bubble tea and beverage brand Chatime has announced a brand refresh anchored on its new brand promise, “Cups of Joy,” which emphasises the brand’s commitment to fostering inclusivity, creativity, and a sense of a global connected community for customers.

The brand refresh aims to capture the vibrant, youthful spirit of the company and appeals to Gen Z around the world–seeking opportunities to create and celebrate in their everyday lives.

From an updated logo and tagline to new menu choices, modernised packaging, and new store designs, all elements of the brand refresh are designed to engage new customers and longtime fans on an emotional level, forging deeper connections as it delivers the fun and flavorful experiences they crave.

Additionally, many Chatime establishments offer customisable options including sugar-free syrups and dairy-free or soy-based milk replacements that contribute to the drink’s increasing popularity. With the continued addition of beverages to Chatime menus, the brand is well-positioned to satisfy the preferences of more consumers and stay competitive in the broader beverage market.

Talking about the brand refresh, Henry Wang, chairman of Chatime, said, “In a changing and often challenging world, Chatime gives people a reason to come together and celebrate all the moments – big and small – that matter to them. Our updated brand is designed to catch consumers’ attention and inspire curiosity and excitement to reward yourself with a cup of joy.”

Meanwhile, Teresa Wang, co-founder of Chatime, commented, “Chatime’s new brand reinforces that we are committed to delivering an inclusive customer experience in every cup. We embrace our customers’ choices and create an atmosphere of community where they can express themselves freely, boldly, and confidently. Our beverages offer value and serve many purposes for today’s consumer, whether they are looking for a moment to rest for their mental health, a social outlet for spending time with loved ones, or simply a means to recharge for the day ahead. We’re here to support our customers with cups of joy.”

Hong Kong – VML has appointed Alfred Wong as chief creative officer of VML Hong Kong. He has started his post and will report to Maggie Wong, CEO of VML Hong Kong. 

Formerly employed by Apple’s custom agency Media Arts Lab Shanghai (MAL), Wong is a creative leader. He had a key role in producing influential work that changed Chinese culture while serving as executive creative director of MAL.

At Leo Burnett Hong Kong, Wong became executive creative director. For three years in a row, his office was named among the top three Hong Kong agencies. After moving to Shanghai, he worked as Chief Creative Officer at ADK, reshaping the firm with integrated thinking and its creative standards before joining MAL Shanghai to work at Apple.

With over 200 awards, including two consecutive Gold Cannes Lions, Wong held the #2 spot in Asia for creative directors. The international advertising festivals, including Cannes Lions, D&AD, One Show, Clio, Tribeca X, ADC, London International Awards, Andy Awards, Adweeks, Spikes Asia, AdFest, LongXi, Hong Kong Kam Fan, and EFFIE, have honoured this creative leader in the digital, film, and print categories. 

Speaking about his appointment, Wong said, “The fusion of technology and creativity truly excites me. It empowers us to push the boundaries of what’s possible, creating work that is fresh and out-of-the-box. I am thrilled to have the opportunity to join forces with Maggie and the team, working together to create something remarkable.”

Meanwhile, Maggie Wong stated, “Alfred joins us at such an exciting time for VML, where we are forging a new path as a growth partner – one that is equal parts creative agency, consultancy, and technology powerhouse. Alfred’s passion for creativity and his ability to push boundaries make him an exceptional addition to our team. Under his leadership, we will continue to nurture an environment that celebrates creativity, empowers talent and produces awe-inspiring work.”

Hong Kong – FINN Partners, a global integrated marketing and communications agency, has promoted Annouchka Behrmann, a former senior partner, to managing partner, Hong Kong. Meanwhile, Cathy Feliciano-Chon will take on a new job as managing partner, strategic development, Asia Pacific, after her former position as managing partner and Greater China Lead. 

In her new position, Behrmann’s duties include developing the capabilities and services available to clients, especially in corporate communications and purpose, and improving and growing FINN’s leadership position in travel and tourism, hospitality, design, wellness, and luxury. She will also focus on expanding the agency’s product offerings into other industries, such as consumer, B2B, technology, and health. 

After joining FINN in October 2023, Behrmann—a industry veteran with a track record of growing brands and agencies in Asia Pacific—successfully won major new business wins for the Hong Kong office.

Chon will broaden her responsibilities as managing partner, strategic development, Asia Pacific, concentrating on business development, brand strategy, and thought leadership initiatives to strengthen the agency’s presence in the area. 

As a component of FINN Asia’s management team, Feliciano-Chon joined FINN in 2019 as a managing partner. She has played a role in establishing FINN’s standing as a global leader in travel and tourism, with a portfolio of brands, and a current size and revenue ranking of #1. As a thought leader, she has created important industry tools and trend research, speaks at conferences frequently, and is on the advisory board for the Global Wellness Summit. 

Speaking about the promotions, Howard Solomon, founding managing partner in Asia, said, “Cathy’s new role expands our regional leadership bench so we can grow our capabilities across offices and position the group for long-term sustainable growth in Asia. She brings to this new role over 35 years’ experience in brand strategy and marketing communications with clients and projects throughout the region, a track record in thought leadership and a formidable network.” 

Meanwhile, Peter Finn stated, “The growth that we’ve achieved in Asia thus far wouldn’t be possible without the amazing leadership we have in the region. Cathy and Annouchka along with our other Asia Pacific leads know the market well and bring a level of excellence and client service that is second to none. Given our expansive footprint, unrivalled depth and breadth of sector expertise, and flexible ONE FINN model that allows us to offer clients best-in-class, full-service capabilities within a nimble collaborative model, I believe FINN is best positioned to be the go-to agency for clients in need of integrated marketing and communications services.” 

Indonesia – Unilever’s oral care brand Pepsodent, together with creative firm MullenLowe Lintas Indonesia, has launched its latest campaign, “Behind Every Smile of Indonesia,” which emphasises the transformational potential of a smile amid difficult circumstances. It reflects Pepsodent’s long-standing dedication to reducing health diseases and promoting universal dental access.

The campaign highlights authentic portrayals of Indonesians’ tenacity and fortitude, especially during the COVID-19 outbreak and difficult economic times. These tales demonstrate how smiles, which are a symbol of oral health, can bring people together to overcome challenges and share happiness. 

In one tale, an old woman overcame hardships to maintain her little shop open, motivated by the kind gestures and cheery smiles of youngsters. The arrival of the Pepsodent team, who were providing free dental check-ups and oral care protection, and the encouragement they received from the community also feature in another story about a fisherman in a distant place. 

In Indonesia, Pepsodent has taught almost 25 million kids about dental health. In order to improve the dental and oral health of two million schoolchildren and students nationwide, Pepsodent carried out its “Healthy Smile Indonesia” campaign in 2024. The program included tele-dentistry services and instruction on dental care during fasting. 

Speaking about the campaign, Distya Tarworo Endri, head of marketing oral care & professional marketing at Unilever Indonesia, said, “Pepsodent firmly believes in the significance of every smile and the essential role it plays in our lives. Regardless of challenges like poor oral health or tough times, we remain dedicated to enabling smiles that radiate health and hope. For 90 years, Pepsodent has been at the forefront, championing healthier smiles and empowering communities. It’s our privilege to continue this journey of making dental health accessible to all.” 

Meanwhile, Bellamia Agustina, growth director, MullenLowe Lintas Indonesia, stated, “For 90 years, Pepsodent has stood by Indonesians, enriching their lives and fostering genuine connections. These stories of community solidarity underscore the brand’s commitment to uplifting communities and promoting oral health for all. Through Behind Every Smile of Indonesia campaign, we celebrate Pepsodent’s legacy of making a meaningful difference in the lives of ordinary Indonesians, empowering them to face challenges with confidence and a bright smile.” 

Paris, France – Publicis Groupe has named Nannette LaFond-Dufour as chief impact officer. She will directly report to Arthur Sadoun, the head of Publicis Groupe’s management board. 

In this newly created global role, LaFond-Dufour will be in charge of all of the group’s ESG commitments, including Publicis’ ambitious SBTi-approved climate targets and concrete action plans for diversity, equality, and inclusion. She will also be in charge of major initiatives, including Working with Cancer and the Women’s Forum for the Economy and Society. 

Lafond-Dufour will oversee a dedicated team tasked with connecting the group’s ESG professionals around the world. They will work together to develop and implement a coherent impact strategy with clear and specific performance metrics. Their goal is to improve and grow existing Publicis programs while also integrating new ones, which will benefit both teams and clients.

As a new member of the management committee, LaFond-Dufour will answer directly to Arthur Sadoun, the head of Publicis Groupe’s management board. She will work closely with Agathe Bousquet, who is the president of Publicis France and the management board’s guarantor of ESG obligations. 

LaFond-Dufour most recently held the positions of chief sustainability officer and chief client officer at McCann Worldgroup. 

Speaking about the appointment, Sadoun said, “With the Directory+ we are delighted to welcome Nannette to the Group.Through our transformation, we have outperformed the industry on all key business and financial metrics over the past four years. But we know that for our growth to be truly sustainable, at all levels, it must also be responsible. That’s why we’ve also worked to lead the way with our best-in-class ESG initiatives. With Nannette at our side and her proven expertise in implementing concrete changes at the heart of some of the world’s largest companies, we are convinced that we can go further and faster in our ESG agenda, for the good of our employees , our customers, and our planet.” 

Meanwhile, LaFond-Dufour expressed, “I am very admiring of the transformation carried out by Publicis, demonstrating both its ability to anticipate the future but also to prepare for it by making social and environmental commitments. At a time when evolution is more necessary than ever, I am delighted to join a visionary, courageous and agile team.” 

Singapore – Multi-channel advertising platform StackAdapt has announced the appointment of Ryan Nelsen as chief marketing officer.

In his role at StackAdapt, Nelsen will lead a world-class team and take responsibility for all aspects of marketing, including product marketing, brand growth, digital strategies, communications, public relations, experiential marketing, and design.

Nelsen brings 17 years of strategic marketing expertise and leadership to his role in support of StackAdapt’s mission and remarkable client and company growth. His impressive leadership journey spans four key posts, including strategic marketing leadership roles at both Qualtrics and MX. 

At Qualtrics, he served in product marketing, ABM, field marketing, and enterprise marketing. While there, he was instrumental in launching the Qualtrics Customer Experience business, which quickly became the fastest-growing product line and contributed to the company’s first $1 Billion US in revenue. In his role as executive vice president of marketing for MX, Nelsen built a world-class team and led all aspects of marketing and brand, including product marketing, demand, communications, field marketing, and creative.

Nelsen’s move comes at a time when StackAdapt is experiencing rapid global expansion and its recognition as a leader in AI and machine learning within the advertising industry. His role will be crucial in leveraging this momentum, positioning Nelsen perfectly to further innovate and scale the company’s global impact, competing against established tech giants.

Speaking on his own appointment, Nelsen said, “StackAdapt is setting the pace in AI-powered advertising technology. I’ve been incredibly impressed with the team, the technology, and the value StackAdapt is delivering to clients and brands. With a perfect product-market fit and our unmatched speed of innovation, I’m excited to build as we serve the best agencies and brands around the world.”

Meanwhile, Vitaly Pecherskiy, co-founder and CEO of StackAdapt, said, “We are excited to add Ryan to our leadership team as we continue to deliver on massive client demand around the world and scale StackAdapt. He is a proven winner with the strategic experience and record of success we need to further round out our executive team and hit our growth goals.”