Australia – Dawn G. Lepore, most recently the CEO of drugstore.com, has been appointed by Amperity as chairman of its board of directors. Lepore, a seasoned technology executive, brings decades of leadership experience in digital transformation, financial services, and retail innovation.

Lepore previously served as vice chairman and chief information officer at Charles Schwab, where she played a pivotal role in revolutionising online trading and financial services. She later led drugstore.com as board chair and CEO, guiding the company to record growth before its acquisition by Walgreens in 2011. 

Her extensive board experience includes leadership roles at eBay, Walmart, and AOL, making her a valuable addition to Amperity as it continues to expand its footprint in customer data intelligence.

Lepore also currently serves on several corporate and advisory boards, including fintech and AI-driven technology companies. 

Speaking on her appointment, Dawn said, “I’m honoured to join Amperity as Board Chairman at such a pivotal time for data-driven businesses. Throughout my career, I’ve seen how technology transforms industries and creates exceptional customer experiences.”

She added, “Amperity’s AI-powered approach to customer data is revolutionising how brands connect with consumers and accelerate growth. I look forward to working with this talented team to help companies unlock the full potential of their most valuable asset—their customer relationships.”

Meanwhile, Tony Owens, CEO of Amperity, commented, “We are thrilled to welcome Dawn as our Chairman of the Board. Her extraordinary career in digital transformation and extracting value from technology has been remarkable. She has incredible experience in scaling teams and building corporate culture. Dawn understands that exceptional business outcomes stem from meaningful customer experiences, and we believe she will be transformative for our company and the brands we serve worldwide.”

Singapore – As 2025 begins, the Ministry of Finance (MOF) has announced key leadership changes at Changi Airport Group (CAG), with Lim Ming Yan taking the role of deputy chairman on January 1, 2025. He will succeed Tan Gee Paw as chairman effective April 1, 2025.

Lim currently serves as chairman of the Singapore Business Federation and The Esplanade Co. Limited. He is also a board director at Enterprise Singapore and an independent non-executive director at Sembcorp Industries, DLF Cyber City Developers, and China Vanke. Additionally, he is Singapore’s non-resident high commissioner to Mauritius.

Previously, Lim was chairman of Workforce Singapore and a director of the housing and development board. He also held key leadership roles, serving as president and group CEO of CapitaLand Limited (2013–2018), CEO of The Ascott Limited (2009–2012), and CEO of CapitaLand China (2000–2009).

With his extensive experience in large-scale projects and proven leadership, Lim is well-equipped to guide CAG through Changi Airport’s next growth phase, including the construction of Terminal 5.

Lim will officially succeed current Chairman Tan Gee Paw on April 1. Meanwhile, Tan will remain on the board as a director to provide continuity to CAG during this transition period.

Tan joined the CAG Board in May 2017 and became chairman in October 2020. Under his leadership, CAG navigated the challenges of COVID-19, ensuring Changi Airport remained a global aviation hub by facilitating essential travel and supplies while supporting the safe reopening of borders.

Changi Airport is on track for full recovery by 2025, with passenger traffic recently returning to pre-pandemic levels and connectivity restored to 160 cities via over 100 airlines. Under Tan’s leadership, CAG strengthened innovation and financial resilience, investing in major upgrades like Terminal 2’s rejuvenation, boosting capacity to 90 million passengers annually. Technological advancements, including robotics and automation, enhanced efficiency, sustainability, and manpower optimisation, ensure Changi remains a global leader.

Kuala Lumpur, Malaysia – Public relations and integrated communications agency Citrine has announced the return of its founder, Ivlynn Yap Cheng Theng, to take on the role of group executive chairman, ushering in a new era of innovation and growth. 

The strategic appointment marks a new chapter for the agency, fueled by Ivlynn’s visionary leadership and a shared commitment to propelling Citrine to greater heights. Her return to Citrine signifies a renewed focus on fostering a culture of commitment, collaboration, and continuous improvement. 

Ivylynn brings with her over 30 years of experience as a seasoned industry professional. She is renowned for her sharp strategic thinking, practical approach, and unwavering commitment to client success. 

Her extensive experience and proven track record within the communications industry will be instrumental in shaping the agency’s future trajectory by offering a broader scope of integrated communication services while cementing the agency’s renowned expertise in crisis communication and reputation management. 

The agency acknowledges the importance of effective environmental, social, and governance (ESG) communication strategies. Under Ivlynn’s leadership, Citrine is committed to providing communication support and advisory services to companies as they navigate and promote their ESG initiatives, leveraging Ivlynn’s crisis communication expertise and governance experience. 

Prior to her homecoming, Ivylynn served as the head of the corporate communication department at Perbadanan Insurans Deposit Malaysia (PIDM) from April 2021 to March 2024. 

Her 3-year tenure at PIDM instilled in her a deep understanding and appreciation of compliance, risk assessment, and good corporate governance principles and practices. Combining this with her ongoing pursuit of a Master of Science in Economic Crime Management at HELP University positions her well to support clients with their ESG communication strategies. 

“We observe that ESG standards and regulations are increasingly becoming a permanent fixture in how organisations run and operate their businesses. In most cases, companies are noted to lack robust strategic communications plans and crisis preparedness strategies that align with their ESG practices. At Citrine, we offer tailored communication and advisory services to empower companies to uphold transparency and cultivate authentic sustainability practices. Our goal is to ensure that companies effectively navigate the complexities of ESG while fostering genuine connections with their stakeholders,” Ivylynn explained. 

On empowering talent and igniting innovation, Ivylynn emphasised the significance of collaboration in achieving Citrine’s ambitious goals. She envisions fostering a dynamic environment where diverse perspectives are valued and creative ideas are nurtured. 

As she takes on the leadership role in the agency, Citrine will actively invest in its team’s professional development, ensuring they possess the skills and knowledge to navigate the complexities of the modern communications landscape. 

Citrine has carved a prominent niche in the communication landscape, and its extensive network of affiliate agencies, strategically positioned across seven locations—Singapore, Indonesia, the Philippines, Australia, Thailand, India, and the UAE—enables it to provide comprehensive communication solutions on a global scale.

Commenting on her appointment, Ivylynn said, “I’m incredibly honoured to rejoin Citrine at this pivotal moment. The agency has a remarkable foundation built on a commitment to providing practical solutions and meeting client expectations. I’m energised to collaborate with our talented team to propel Citrine to even greater heights. Together, we will leverage the power of strategic communication to empower our clients to thrive in an ever-evolving communications landscape.” 

She added, “Citrine has always embraced a global mindset. Our network of affiliate agencies allows us to offer our clients a truly international perspective. Looking ahead, we plan to strategically expand our network, reaching new markets and forging stronger partnerships across the globe.” 

Mumbai, India – The Advertising Standards Council of India (ASCI) has elected NS Rajan, director of August One Partners LLP, as its new chairman of the board of governors.

Rajan is a public relations veteran with a demonstrated history of setting up and managing firms in the PR industry. He was earlier the founder and managing director of Ketchum Sampark, an Omnicom Group Company.

In a statement, Rajan said that in his leadership at ASCI, he will focus on thought leadership initiatives, industry reports and its ASCI Academy to take ASCI ahead into the future.

He also looks forward to advancing the agenda of the Council to rapidly increase ASCI awareness among consumers so that they engage more readily and in greater numbers, voicing their concerns, anxieties, and questions about what they experience in the form of thousands of ads per day.

“I would also focus on ASCI’s efforts more towards prevention, in addition to the robust corrective mechanisms we have built over the decades. This we would do by using the several initiatives already in play – whether advice, guidance, training, or self-regulation,” Rajan said.

He added, “The third pillar would be to keep ahead of the fast-expanding and fractionalising digital domain to ensure that responsible advertising principles are followed equally across all media and consumer engagements by advertising in every form. A lot has been done by ASCI over the last several years, and I am committed to seeing that the momentum generated by all past efforts is kept alive or even pushed forward with greater speed.”

Meanwhile, outgoing chairman Subhash Kamath commented, “The past two years have been truly transformational for ASCI. Our vision of making ASCI more future-ready by taking on the challenges of a digital world and a fast-changing communication landscape, and by adding value to the industry through more agility, responsiveness, services, and thought leadership, has started showing results.” 

He added, “I’m sure ASCI will continue to grow from strength to strength in the coming years. It’s been a privilege to serve as its chairman and I thank the board, the CCC members and the wonderful secretariat team for making it possible.”

Sepang, Malaysia – AirAsia X, the medium to long-haul affiliate airline of AirAsia Aviation Group, has announced the resignation of Rafidah Aziz from her leadership position as chairman of AirAsia X.

Aziz was appointed as an independent non-executive director and chairman of the board on 3 March 2011, and was re-designated as a senior independent non-executive chairman upon listing of the company on 10 July 2013. 

Speaking on her resignation, she said, “I will be 79 this year and will have served the term allowed as an Independent Director. I would then need to comply with the change in status from Independent to non independent Board member and the other ensuing requirements. I have therefore decided to resign from my position as chairman of AAX and this will take effect from 1 July.” 

She added, “I feel AAX should appoint new people to the board to take the company forward especially after the restructuring exercise. It has been a very good experience for me, having developed so many friendships with the Allstars at all levels, which I will always cherish.”

Meanwhile, Tony Fernandes, CEO of Capital A and founder of AAX commented, “Tan Sri Rafidah has always been much more than a Chairman. As an incredible trailblazer in so many ways, she was a rock and my backbone during the ups and downs of AirAsia and importantly, a friend and mentor for my own personal life. She was always there to give support and did not hold back in sharing her sharp insights.” 

He added, “While she is retiring, Rafidah will always be very much a part of the AirAsia family and her leadership will continue to inspire all of us. I’m sure we will continue to seek wisdom and guidance from her as we head into our next chapter.”

London, United Kingdom – Green Park Content (GPC), the global content marketing and brand publishing agency, has appointed William Goodenough, former chairman and co-founder of global design agency Design Bridge, to be the new chairman of its board of directors.

Goodenough will have the new appointment as an additional role, continuing as the governor of Goodenough College in London and Gresham’s School, as well as a trustee of conservation charity Norfolk Rivers’ Trust.

Goodenough brings with him his extensive experience in the industry. Prior to selling Design Bridge to creative transformation company WPP in 2019, he has previously held many senior leadership roles within the business, such as head of sales, managing director, and CEO, as well as chairman.

As part of his new role, Goodenough will be leveraging his expertise in building management structures, skill sets, and systems to significantly scale the GPC brand across its global offices, including London, Jakarta, and Singapore, as well as New York, and Sao Paulo.

Commenting on his appointment, Goodenough said that he is honored to join Green Park Content and to work with its world-class team and global clients. 

“I’m really enjoying working with Green Park Content to help drive its industry and thought leadership status in SEO-driven brand publishing and search, to power client-centricity, and to ignite growth. I am proud to be part of the exciting and transformational journey ahead.”

Meanwhile, Sven Lung, founder and CEO of Green Park Content, commented that they are honored and thrilled to welcome Goodenough as the chairman.

“After successfully founding BRANDALLEY as the top private sale operator in the UK with more than 15 million members, I founded Green Park Content with the goal to help brands become media brands by implementing brand publishing strategies. Will brings with him an amazing proven system that is already helping us to grow and break our own ceilings and deliver global scale,” said Lung.

Green Park Content APAC’s Managing Director Marcelo Bittencourt shared that everyone is receptive to Goodenough’s advice that comes from his decades of entrepreneurial success and his extensive list of achievements in the industry. 

“Will’s appointment as chairman has raised the bar for our scale and growth plans significantly, and this is just the beginning. With Will’s guidance, we have a very clear business roadmap that allows GPC to be well-positioned for strong future growth in APAC and globally,” said Bittencourt.