Tag: Artificial Intelligence

Singapore – Creative innovation company R/GA has launched its AI search optimisation platform to help brands track their visibility. Through AI-powered search, R/GA’s tool aims to reshape how consumers discover brands.

Through the AI search optimisation platform, R/GA allows brands to perform real-time search health checks, providing them deep visibility. It helps brands understand and influence AI search results while allowing them to track, measure, and optimise their presence.

R/GA’s platform features include benchmarking across tools such as Gemini, Perplexity, ChatGPT, Claude, and Deepseek. It also performs sentiment analysis and provides actionable recommendations to improve AI search performance.

The shift to AI-generated search necessitates tailored strategies for brands to avoid losing their visibility. Through the platform, R/GA is helping brands retool their content and visibility strategy.

Nick Coronges, Global CTO at R/GA, said, “As part of our Innovation Fund, we’re investing in creating new products and solutions for our global clients that address emerging needs. The R/GA AI Search Optimization Platform is the first in a suite of AI tools we are developing to accelerate value creation for our clients. With this product, we can provide instant insights and ongoing services in a fraction of the time, with the technology itself powered by AI-enabled analytics agents and Large Language Models (LLMs) under the hood.”

“R/GA’s AI Search Optimization Platform provides us with actionable insights as we partner with brands to optimise and refine their visibility across emerging AI search tools. We now have continuous monitoring across sectors, brand-specific benchmarking, and can detect changes in real-time,” Marc Williamson, director of marketing sciences at R/GA, said.

Australia – Customer data cloud Amperity has launched its ‘Identity Resolution Agent,’ an AI-powered tool that unifies customer profiles. The solution helps enterprise brands consolidate fragmented customer data more quickly, instead of taking months.

Leveraging Amperity’s machine learning capabilities, the ‘Identity Resolution Agent’ allows teams to prepare accurate customer data fast and intuitively. Streamlining the process from data ingestion to quality assurance, users can conveniently deploy strategies for business growth.

Besides eliminating complex coding, it incorporates matching strategies to meet needs and enables seamless integration with other data environments, including Databricks and Snowflake.

Through the launch, enterprise brands can unveil deeper insights and trustworthy data for more personalised and meaningful interactions.

The AI agent launch aims to address businesses’ need to unlock AI-driven results, with 78% of global companies feeling unprepared to deploy natural language tools, according to a recent MIT Technology Review Insights study.

With the launch, Amperity is solidifying its position as the foundation for AI-powered customer experiences, enabling brands to be successful in their AI efforts.

“AI is only as good as the data that fuels it. Our new agent gives data teams the power to rapidly transform fragmented customer records into a single source of truth. It turns structured, unstructured, and synthetic data into a strategic asset, accelerating the path to real business outcomes from AI,” Tony Owens, chief executive officer of Amperity, said.

Amperity recently appointed former drugstore.com CEO Dawn G. Lepore as the chairman of its board of directors. The appointment aims to unlock meaningful customer relationships among brands working with the company.

India – Britannia The Laughing Cow, the processed cheese brand from the joint venture between Britannia Industries and Le Groupe Bel, has launched a new campaign spotlighting its revamped creamier recipe and locally produced range.

Conceptualised by Schbang, Britannia The Laughing Cow’s latest film-led campaign focuses on the idea of cheese that’s “Irresistibly Creamier, Uniquely Crafted with French Expertise”. Set in everyday meal moments, the campaign highlights the brand’s updated recipe and local production, anchored in the relatable response of asking for “One More Please”.

“We rooted our creative thinking in a powerful insight: today’s consumers constantly battle digital distractions, even during everyday meals. By showcasing a choice of food and connection over screens, we repositioned Britannia The Laughing Cow Cheese as a simple yet meaningful ally. Showcasing the sheer delight of every bite, the campaign brings alive the brand’s creamier, richer taste further cemented by the spontaneous ask for ‘One More Please’,” said Ria Shah, AVP – integrated brand solution and Puru Agarwal – associate creative director at Schbang.

As part of the campaign, Britannia The Laughing Cow has also introduced a GenAI-powered WhatsApp Recipe Bot, offering users quick, customised recipes featuring its cheese products. The tool aims to make everyday cooking more convenient and engaging.

Abhishek Sinha, chief business officer for dairy and CEO of Britannia Bel Foods, said, “At Britannia Bel Foods, we are proud to bring the finest French cheese-making expertise together with Indian craftsmanship and scale, a blend that truly sets us apart.”

“The new Britannia The Laughing Cow range is a milestone in our journey of making high-quality cheese more accessible and affordable for Indian households. This revamp is not just about taste; it’s a reflection of our commitment to quality, value, and innovation, shaped by global mastery and local understanding. With this creamier, tastier, and locally produced cheese, we’re making it easier than ever for consumers to enjoy a world-class cheese experience every day,” he added.

Britannia The Laughing Cow is produced in India by Britannia Bel Foods, a joint venture between Britannia Industries and France’s Bel Group. Since October 2024, the brand’s cheese products have been locally manufactured at a dedicated facility in Ranjangaon, Maharashtra, using locally sourced ingredients. The updated range blends French cheese-making expertise with Indian taste preferences and features refreshed packaging alongside an improved recipe.

Singapore – Global adtech company Nexxen has announced the launch of ‘nexAI’, a suite of artificial intelligence (AI)-powered tools integrated across its core platform. ‘nexAI’ is designed to support various stages of the advertising process, including planning, activation, optimization, and monetization, with a focus on transparency and ongoing improvement.

Nexxen’s platform combines a demand-side platform (DSP), supply-side platform (SSP), the Nexxen Data Platform, and an in-house creative studio, Nexxen Studio, to enable communication across its components. The addition of nexAI incorporates machine learning and generative AI technologies to enhance capabilities for advertisers, agencies, and publishers throughout the campaign process.

‘nexAI’ uses Nexxen’s proprietary data to introduce improvements across four main areas. In planning, AI-powered tools support audience planning, forecasting, and strategic recommendations to provide clearer insights. 

For activation, AI-driven automation is used to simplify campaign setup and management. In the optimization phase, nexAI applies machine learning to monitor and adjust campaigns in real time, aiming to enhance performance and return on investment through algorithms that evolve and improve over time. 

Meanwhile, for monetisation, publishers are supported through AI-based yield optimization and increased transparency to help maximize revenue. The first generative AI feature, an in-platform assistant integrated into the Nexxen DSP, is intended to streamline workflows and enhance campaign performance while maintaining transparency and user control. Initially, the nexAI DSP assistant will offer users easier access to campaign insights, helping advertisers save time and resources. 

Future updates are expected to expand the assistant’s capabilities, including direct optimisation recommendations aimed at improving return on ad spend, with additional developments planned throughout the year.

Karim Rayes, chief product officer at Nexxen, said, “Our clients are continuing to lean into data and technology to navigate the fragmented media landscape, and nexAI meets this evolving need. By integrating AI across our unified platform – and leveraging our existing data to inform these capabilities – we’re not just adding features; we’re fundamentally transforming the way campaigns are run and inventory is monetised.”

Meanwhile, Jamie Snider, director of digital strategy at Assembly Global, commented, “Sifting through campaign data to uncover meaningful insights can take hours, but nexAI puts that power at our fingertips in an instant. By streamlining reporting and optimisation, it lets us spend less time digging and more time driving real results for clients.”

Lastly, Brian Binder, senior innovation and growth director, TV, audio & display at Tinuiti, stated, “By automating data and insight collection, nexAI will streamline our team’s workflow, allowing us to shift focus to higher-value strategic initiatives and discovering new growth opportunities for our clients.”

Indonesia – Dentsu Indonesia, in collaboration with the prominent Indonesian newspaper Harian Kompas, has launched an innovative initiative to empower sexual assault survivors with a platform to be heard and a reliable, legally sound tool for self-protection.

Titled MANTRA of Hope, the initiative stemmed from Dentsu Indonesia’s research using Harian Kompas’ archives, revealing that many sexual assault cases in Indonesia go unresolved due to insufficient evidence of non-consent, discouraging victims from reporting and leaving them vulnerable to societal victim-blaming.

Working with creative audio technologists, MANTRA of Hope was developed as an AI-powered tool to help sexual assault survivors automatically collect legally admissible evidence of non-consent for use in court.

The app discreetly and securely records audio in the phone’s backend system when a personalised mantra—a predefined phrase chosen by the victim—is activated. This recording, along with unedited metadata (date, time, and location), enhances the credibility of the victim’s testimony.

To promote awareness and encourage adoption, the campaign leveraged podcasts, digital news platforms, and social media, mobilising legal experts, activists, and survivors to advocate for the app’s use. MANTRA of Hope has already empowered thousands by educating them on their rights and offering a vital tool for justice.

Tarrence Palar, marcomm and community manager at Harian Kompas, commented, “As one of Indonesia’s largest media groups, KOMPAS carries a profound responsibility to advocate for and support survivors of sexual violence. This collaboration with Dentsu Indonesia is a testament to our commitment to making a lasting impact.”

“By combining innovative AI technology with our platform’s reach and Dentsu’s seamless execution, we hope this initiative will inspire continued efforts to protect victims’ rights and create a safer society for all,” he added. 

The initiative has already generated over 31 billion IDR in earned media value, 42 million impressions, and more than 1,000 app downloads. It has also received multiple prestigious accolades.

Defri Dwipaputra, executive creative director at Dentsu Creative Indonesia, shared, “What comes from the heart reaches the heart; this campaign was born from our Dentsu Indonesia team’s deep concern for the countless unresolved sexual harassment cases in Indonesia. With MANTRA of Hope, our goal is not only to empower survivors with a tool for justice but also to create real change by reducing these cases altogether.” 

India – Britannia Industries, in collaboration with WPP, has launched ‘Britannia A-Eye’—an AI-powered retail innovation built on Google Gemini and Vertex AI Multimodal Live—designed to transform the shopping experience for the visually impaired.

Britannia A-Eye turns a smartphone into an intelligent shopping assistant, allowing users to scan their surroundings using the device’s camera. The AI interprets the environment and provides voice-guided navigation through store aisles, which are customised for each retail layout.

The solution also identifies products and gives access to key details such as pricing, ingredients, nutritional information, and expiry dates. Currently, this feature is enabled for Britannia products, removing the need for external assistance and breaking down barriers to information.

As a first-of-its-kind initiative, Britannia A-Eye harnesses Google Cloud’s advanced multimodal AI capabilities to enable seamless navigation, real-time product recognition, and instant access to product data—empowering visually impaired consumers to shop with greater independence.

Siddharth Gupta, general manager for marketing at Britannia Industries, said, “At Britannia, we believe that technology has the power to break barriers and create a more inclusive world. Britannia A-Eye is a testament to how innovation can revolutionise inclusivity in retail. This initiative is not just about leveraging cutting-edge technology—it’s about fostering equity and independence for all consumers. We are proud to be at the forefront of this transformation and look forward to shaping the future of inclusive retail.”

Amar Jain, co-founder of Mission Accessibility, lawyer, and a key advocate for accessibility, also commented, “For the visually impaired, the ability to shop independently is not just about convenience—it’s about dignity. Britannia A-Eye is a powerful step towards ensuring that visually impaired individuals can experience shopping as it should be—autonomous, seamless, and barrier-free. It’s inspiring to see technology being used in such a transformative way, and I hope this paves the way for a more inclusive ecosystem across industries.”

The pilot was creatively conceptualised and executed by global media agency Mindshare and global creative agency VML, with support from Mithra Jyoti.

Amin Lakhani, CEO of Mindshare South Asia, said, “A-Eye, our collaboration with Britannia, exemplifies WPP’s commitment to leveraging technology for inclusive retail. By merging brand vision, agency expertise, and AI innovation, we are creating a smarter, more accessible shopping experience for the visually impaired. This initiative paves the way for industry-wide adoption, where AI-led content helps dissolve barriers, empowers every community, and strengthens the very fabric of our diverse society by fostering equity, accessibility, and inclusivity for all.”

Babita Barua, CEO at VML India, added, “At VML, we believe creativity and technology can come together to create something truly meaningful and drive real change. That’s how Britannia A-Eye was born – an AI-powered voice assistant designed to make shopping more independent and intuitive. This initiative isn’t just about accessibility. It’s about empowerment, choice, and self-reliance. We’re proud to partner with Britannia to take this step towards a more inclusive world – because true innovation leaves no one behind.”

Britannia Industries launched the pilot in collaboration with MORE Retail and Mithra Jyoti, leveraging Google Astra’s capabilities to enhance the retail experience for the visually impaired. The initiative was tested with 4,000 visually impaired individuals at the MORE Supermarket in TC Palya, Bengaluru, offering a hands-on experience of the technology in a live retail environment.

Vidhyashankar Jayaraman is the chief merchandising and marketing officer at More Retail Pvt. Ltd, commented, “Retail should be accessible to all, and Britannia A-Eye is a bold step towards making that vision a reality. This initiative ensures that visually impaired shoppers can navigate stores and make informed decisions independently. We are proud to be part of a movement that is setting new standards in inclusive retail.”

Meanwhile, Daniel Hulme, chief AI officer at WPP, stated, “Our partnership with Google is about pushing the boundaries of AI-driven innovation. With Britannia A-Eye, we’re not just creating technology—we’re redefining inclusivity in retail, proving that AI can be a force for good, transforming lives and empowering communities. While this initiative is still in its early days, it holds the promise of fundamentally changing the way retail is experienced, ensuring accessibility is not an afterthought but a standard for all.”

London, UK – Jellyfish, the global digital marketing company under The Brandtech Group, has introduced a new AI-driven media in-housing platform as part of a broader rebrand that includes updated visuals and a new tagline.

The new platform, built on Jellyfish’s automated marketing system, integrates proprietary AI tools, including the recently launched Media Ops Agent. Previously used with brand clients, this is the first time Jellyfish is offering the full suite as an end-to-end solution, allowing marketers to automate media research, evaluation, content strategy, and activation in-house.

The platform’s AI-driven workflows help marketers launch campaigns 65% faster, cut infrastructure costs by 22%, and improve performance by an average of 30%. It also ensures error-free execution, adhering to Google, Meta, and Amazon best practices within hours.

Additionally, the platform automatically adjusts campaigns to stay within budget and optimises performance every two hours, running 24/7 for continuous improvement.

“In merely a year, we have been able to create 235,000 pieces of content for three of the world’s top 10 advertisers, with the content on average being produced 62% faster and 55% cheaper and delivering a 40% improvement in ROI. This represents a totally new integrated AI approach – driving remarkable results,” said Natalie Winford, chief solutions officer at Jellyfish.

Jeff Matisoff, partner at Jellyfish, further explained, “For brands eager to take control of their media, Jellyfish’s new media in-housing platform automates marketing analytics, freeing teams to focus on strategy, not data entry. Moreover, it also integrates an advanced MMM tool, which quickly and precisely determines the marketing contribution to KPIs to make macro budgetary decisions.”

“Thanks to Jellyfish’s agentic media system, it’s finally time for marketers to power their in-house media teams with AI as opposed to just shifting agency headcount into their own org. In-housing demand is high, with the ANA reporting that 80% of its members have in-house agencies – and AI is predicted to spark expansion,” Matisoff added.

Jellyfish’s new tool builds on its long-standing support for brands bringing media in-house. Previously, the company facilitated in-housing through its Jellyfish Training programme, which offers over 250 courses on social media, search, and programmatic. In the past year alone, 15 new courses were added on generative AI.

This expertise is reinforced by The Brandtech Group’s OLIVER, the first company dedicated to building and managing in-house marketing ecosystems. OLIVER currently supports over 500 brands across nearly 50 countries.

The platform marks the final phase of Jellyfish’s 12-month AI development program, which revamped key marketing functions, including insights, SEO, content, activation, and reporting. The transformation aligns with The Brandtech Group’s focus on large-scale Gen AI services since 2018.

To mark this milestone, Jellyfish is rebranding with a new logo, visual identity, and the tagline “Move Faster, Smarter, Together”, reflecting its AI-driven transformation and entrepreneurial roots.

“In the last 12 months we have challenged ourselves to build and run tech that answers client needs around speed, insight, transparency, measurement, invention and cost. This latest launch is a primary example of a totally new marketing strategy – underpinned by AI,” said Nick Emery, CEO of Jellyfish. 

He continued, “Our new identity reflects our ability to combine both left and right brains for progressive brands in ways that others can’t. We are about speed, outcomes and invention. As ‘Good to Great’ says, you can’t invent your company identity; you have to discover it. You cannot just claim to be something that you inherently are not. ‘Move Faster, Smarter, Together with AI’ is true to our entrepreneurial DNA, our amazing, inventive talent and the cutting-edge technology we develop every day.”

Meanwhile, Jo Wallace, global executive creative director at Jellyfish, said, “Crafting Jellyfish’s new brand was an enticing challenge. We set out to capture the company’s collaborative energy, diverse expertise, and AI prowess, bringing them together in a dynamic visual identity that demonstrates how we ‘Move Smarter, Faster, Together’ to drive growth for our clients.”

Singapore – Hightouch, a composable data and AI platform for marketing and personalisation, has named Monks, a global, purely digital, data-driven, unitary operating brand of S4 Capital as a certified reseller in APAC, expanding access to and bolstering customer service for its technology in the APAC region.

This partnership enhances Monks’ ability to provide clients with cutting-edge data and AI solutions for personalised experiences and marketing effectiveness.

Monks has an established footprint across the APAC region and deep data and marketing advisory and implementation capabilities. These are a perfect complement to Hightouch’s composable CDP and AI Decisioning technology.

In a statement, both entities note that the journey to successfully becoming data-driven and deploying AI starts with data. However many businesses struggle with fragmented data sources, messy pipelines, and the difficulty of extracting actionable insights. 

Monks helps clients overcome these challenges by offering a structured approach to integrate, harmonise, and analyse data efficiently upon. Hightouch can then activate that foundation with the fastest enterprise CDP and AI deployments in the industry.

Kashish Gupta, CEO of Hightouch, said, “Enterprises in the APAC region are setting the global pace in adopting composable CDP and AI agents for marketing. Monks is the ideal partner to help Hightouch support the rapid deployment of these technologies in the region.”

Meanwhile, Jakub Otrząsek, SVP, Data, APAC at Monks, commented, “Our team of data architects, analysts, and engineers offers services to solve this problem. Monks will work to integrate the entire data supply chain, breaking down these silos and enabling a wider, more holistic view of our client’s data. Once data readiness and wide data is achieved, the Hightouch Composable platform can be applied to activate with their library of pre-built integrations and start to deliver AI-powered personalised experiences.”

Indonesia — Indonesian telecom provider Telkomsel has signed a mobile video advertising agreement with Novosol, a global mobile advertising platform, aiming to expand mobile ad revenue in Indonesia’s $20b advertising market.

The agreement is projected to generate $300m within three years, providing brands, advertisers, agencies, and resellers with access to over 270 million mobile users in Indonesia, including 170 million Telkomsel subscribers. It is also expected to strengthen Telkomsel’s position in the market, where it holds a 59% share by revenue.

Through this partnership, Telkomsel will benefit from Novosol’s ‘moLotus,’ a GSM-based platform that delivers 40-second video ads to mobile inboxes without requiring apps or data, supporting Android, iPhones, and feature phones.

Novosol is enhancing moLotus with AI-driven capabilities, including automated ad creation, campaign optimisation, and data-driven insights.

The platform offers scalability, personalisation, automation, and integration to support diverse advertising needs. Its online portal provides advertisers and agencies with business and operational tools.

With various interaction options, charging models, and ad formats like HQ Video and Slideshow, moLotus enables targeted campaigns to enhance visibility, engagement, and conversions. It also helps brands streamline processes, reducing telemarketing, training, and distribution costs. Advertisers benefit from AI-driven marketing and improved ROI, while agencies and resellers gain new revenue opportunities and better margins.

moLotus is expanding its presence in Indonesia’s growing ad market, leveraging its telco partnerships and high-margin potential. Already adopted by brands and telecom providers across Asia—including Malaysia, Singapore, Indonesia, India, and Vietnam—it is also exploring opportunities in the US.

The platform is used across various industries, including banking, insurance, automotive, consumer goods, e-commerce, retail, and government, supporting businesses in enhancing customer engagement and revenue growth.

With the Telkomsel partnership, Novosol strengthens its presence in Asia and continues its expansion into Western markets. With the global mobile advertising market expected to surpass US$1t by 2032 (Statista, Fortune BI), moLotus aims to capture a share of this growth.

Philippines – AXA has introduced ‘AXA Bucket List Ai,’ a text-to-dream creator designed to inspire people to visualise their aspirations while emphasising the importance of protecting them against life’s unexpected challenges.

Developed with Publicis Groupe in Thailand, the Philippines, and Hong Kong, ‘AXA Bucket List Ai’ is an interactive tool that generates visual representations of users’ dreams, using OpenAI APIs and Google’s Imagen3 to create lifelike images such as hot air ballooning in Cappadocia to swimming with whale sharks.

The experience also connects users to information on AXA’s health and critical illness plans and is complemented by a series of films and influencer content.

Bernice Fong, head of brand at AXA International Markets, said, “We tend to put our heads in the sand when it comes to the risk of critical illness. With Bucket List Ai, AXA is on a mission to encourage people to live out their dreams – and take positive steps to protect them by safeguarding their health and finances and planning for the future.”

AXA’s campaign highlights the reality that critical illnesses can arise unexpectedly, disrupting lives without warning. Research suggests that visualisation techniques can help individuals stay motivated towards their goals. With this in mind, AXA developed an interactive experience designed to encourage people to envision and pursue their bucket list aspirations.

“Unfortunately, we will all be touched in some way by critical illnesses at some point in our lives. With the launch of AXA Bucket List Ai, our primary objective is to shift the prevalent belief that critical illnesses are beyond our control and empower everyone to take proactive steps to protect themselves from the impacts of such illnesses,” said Arthur Lenfant, global brand manager at AXA.

“There is so much doom and gloom in the critical illness insurance category, but with the launch of Bucket List Ai, AXA is using people’s bucket list inspirations to promote positivity around protecting their dreams. Behind the scenes, there are multiple AI systems analysing as you type, suggesting alternatives, and scanning for the most inspiring imagery. As a digital experience, Bucket List is a powerful reminder of how precious life is,” explained Laurent Thevenet, head of creative technology at Publicis Groupe APAC.

The AXA Bucket List Ai is now available in Thailand and the Philippines.