Vietnam – VinFast has entered a strategic partnership with Indonesian service provider PT Penta Artha Impressi (Bengkel BOS) to enhance customer service and support the growing adoption of electric vehicles (EVs) across the country.

Under the agreement, 12 Bengkel BOS service workshops will be authorised to carry out repair, warranty, and maintenance services for VinFast’s electric vehicle models. The workshops are located in areas including South Jakarta, West Jakarta, East Jakarta, Tangerang, and Yogyakarta.

The services will follow VinFast’s technical standards and procedures. Bengkel BOS facilities are equipped with the necessary tools and machinery to meet the automaker’s operational requirements.

In addition to servicing, Bengkel BOS will supply genuine VinFast parts and components to support vehicle upkeep and ensure product consistency across the network.

Pham Sanh Chau, CEO of VinFast Asia, commented, “To accelerate the green transition in Indonesia, we believe that building strong, long-term customer trust is paramount. To achieve this, VinFast actively collaborates with reputable partners to expand our network of authorised service workshops in Indonesia. We remain steadfast in our commitment to the three core pillars that have defined the VinFast brand: high-quality products, inclusive pricing, and outstanding after-sales service.”

The partnership aligns with VinFast’s broader plan to grow its sales and after-sales network in Indonesia, in line with the expansion of its EV offerings. As part of the collaboration, VinFast will provide training and technical support to Bengkel BOS staff to ensure service readiness as vehicle deliveries increase.

Endro Arifin, president director at PT Penta Artha Impressi (Bengkel BOS), stated, “Leveraging our experience, local expertise, and extensive service workshop network, we are honoured to become a strategic partner of VinFast on its journey to conquer the Indonesian market. Together, Bengkel BOS and VinFast are committed to delivering exceptional experiences to consumers while contributing to the continuous development of the region’s electric vehicle market.”

VinFast’s electric vehicle lineup includes models such as the mini-SUV VF 3, the A-segment VF 5, and the C-segment VF e34. Alongside its growing product range, the company is expanding its network of dealerships and service centres across Indonesia. The company is also developing a wider green mobility ecosystem through partnerships with companies such as electric taxi operator GSM and charging infrastructure provider V-GREEN.

Philippines – Automotive manufacturer VinFast is set to open over 60 new showrooms across the Philippines as part of its global expansion. To establish the showrooms, the company has forged partnerships with six local distributors.

In its effort to bring smart and sustainable mobility solutions to consumers in Southeast Asia (SEA), VinFast has partnered with Autoflare, Xentro Motors, Kar Asia, Semicon Motors, EV Tech, and Toncars.

The collaborations enable VinFast to expand its footprint in Metro Manila and other major cities, setting a base for its growth in the Philippine market.

Through the partnership, Autoflare is set to launch 20 VinFast showrooms in 2025, while Xentro Motors will build 32 showrooms across malls. EV Tech will establish two showrooms, while Kar Asia, Semicon Motors, and Toncars will open one location each.

Complying with VinFast’s global standards, the showrooms will incorporate modern designs in their areas for product displays, customer experiences, sales consultations, and after-sales service.

Each showroom will also have an electric vehicle (EV) charging infrastructure, offering convenience for its customers.

The expansion is part of VinFast’s broader ‘For a Green Future’ strategy in key SEA markets, which includes building a comprehensive EV ecosystem.

To contribute to improving the charging infrastructure in the Philippines, VinFast is also investing in service centre development and forging a partnership with V-GREEN.

Duong Thi Thu Trang, deputy CEO of global sales at VinFast, said, “Partnering with top distributors in the Philippines is a strategic step in VinFast’s journey to make electric vehicles more accessible throughout the region. With the support of these experienced local partners, we are confident in quickly building a strong distribution network that delivers comprehensive and distinctive experiences to customers.”

Indonesia – VinFast, the Vietnamese electric vehicle manufacturer under Vingroup, has signed a Memorandum of Understanding (MoU) with vehicle distributor PT Aribi Amartapura (Amarta) to accelerate the expansion of its showroom network in Indonesia.

Under the agreement, VinFast will tap into Amarta’s 25 years of market expertise to develop 22 new showrooms across Indonesia between 2025 and 2027, with a focus on major cities like Greater Jakarta and Bandung. Eleven of these showrooms are slated to open in 2025, with the first expected to launch in March.

VinFast showrooms will feature a modern design and include charging ports, offering spaces for vehicle displays, test drives, and after-sales services. The showrooms aim to provide a streamlined experience for customers, from exploring electric vehicle options to post-purchase support.

This partnership supports VinFast’s global dealership strategy by expanding its network in Indonesia and aligning with its shift to a dealership model, aimed at optimising operations and reducing costs.

Pham Sanh Chau, CEO of VinFast Asia, said, “We are excited to collaborate with Amarta to bring our smart, eco-friendly electric vehicles closer to Indonesian consumers. This partnership allows us to fully capitalise on Amarta’s deep local expertise, laying a strong foundation for VinFast to become a household name in electric mobility.”

Angga Prawira Awang, CEO of Amarta, added, “It is an honour for Amarta to partner with VinFast, a dynamic and pioneering EV brand from Vietnam. We believe that by combining Amarta’s local market insights with VinFast’s superior product quality and affordable pricing, we can deliver exceptional value to Indonesian customers while promoting green mobility and a sustainable future.”

In January 2024, VinFast received approval from the Indonesian government for its long-term US$1.2 billion investment plan. The Vietnamese EV manufacturer continues to expand in Indonesia, partnering with 14 dealers operating 21 stores across Jakarta, Bandung, Surabaya, Bali, and other key locations. Its lineup includes the VF 3, VF 5, and VF e34 mini e-SUVs, with free charging available until March 1, 2028, and warranties ranging from 7 to 10 years, depending on the model.

Since entering the market, VinFast has introduced its EVs alongside GSM’s ride-hailing service and V-GREEN’s charging infrastructure, reinforcing its presence in Indonesia’s growing EV sector.

Jakarta, Indonesia – VinFast, a Vietnamese electric vehicle manufacturer, has gotten approval from the Indonesian government regarding its plans to invest in the country. It should be recalled that VinFast plans to invest US$1.2b in the country in the long run.

“We fully support VinFast’s investment plan in Indonesia. You can ask about permits to my minister,” President Joko “Jokowi” Widodo said during a meeting with Pham Nat Vuong, chairman at VinFast during the president’s meeting at the head office of VinFast in Hai Phong City in Vietnam.

The president said that VinFast is one of the fastest-growing automotive companies. He also expressed hope that the investment can improve Indonesia’s EV ecosystem and be linked with EV battery industry.

“We expect–as I’ve mentioned before–the ecosystem to be established immediately. [The] chairman of VinFast has confirmed that construction works will start immediately,” he added.

After that meeting, President Jokowi visited VinFast electric vehicle manufacture and observed the assembly process including installation of electric car battery.

It is also worth mentioning that VinFast is also set to build its first plant in Indonesia by 2026.