Singapore – Singapore-born e-commerce company Shopmatic has announced the launch of four new solutions and platforms for small-medium enterprises (SMEs) looking to expand into emerging markets.

First on their releases is Shopmatic Chat, which allows SMEs to be connected and sell to their customers via Chat such as WhatsApp, Telegram,  and  Line, among others Via the feature, SMEs will also be able to do their customer interactions via Shopmatic Social on Facebook and  Instagram. 

Meanwhile, sellers can also venture out their marketplace to various marketplaces like Amazon, Lazada, and Shopee through Shopmatic’s MarketPlaces. This then allows sellers to control all of their multiple marketplace presence all through one dashboard by Shopmatic.

Another new solution, Shopmatic Webstore, allows sellers to create a web store ecosystem, complete with all features like payment and shipping integrations, chat and social selling, multiple beautiful templates, and domain name.

Aside from the four platforms released, Shopmatic is also working on a Single Checkout link, to which the sellers can  share across their multiple marketplace presence. This then allows the buyer less interaction with the seller, ensuring improved conversion rates.

“With years of working closely with small and medium business owners and individual entrepreneurs, we understand the unique needs of different sets of customers. We realise that offering a one solution approach for all sellers makes it challenging for some sellers and caters to a small segment of merchants in emerging markets. With the new solution, we are extremely excited that we can now bring in millions of sellers in the emerging markets into the eCommerce ecosystem,” said Anurag Avula, co-founder and CEO of  Shopmatic.

He also added, “We are delighted with the exciting innovations of four different eCommerce solutions and the Single Checkout Link that will enable sellers to be successful easier and faster. We believe this to be game-changing in our continued desire to support sellers with unique and relevant eCommerce solutions.”

The new solutions are available in the Shopmatic platform for a fee of SGD 1 per month of hosting, or SGD 20 for a year of subscription.