Philippines – Filipino prosumers’ trust towards traditional institutions is significantly declining due to misinformation, according to a report from HAVAS Ortega. The report covers findings from Filipino prosumers, who represent 15-20% of the population as the early adopters of trends and technologies, influencing mainstream attitudes.

HAVAS Ortega’s report shows how Filipino prosumers’ trust paradigm is significantly transforming, moving away from purely emotional connections towards factual thinking.

The report found an erosion of trust, with 74% of Filipino prosumers expressing growing skepticism towards traditional institutions, including government and religious organisations. Due to the rise of misinformation, disinformation, and AI-generated content, 35% of Filipino prosumers now doubt the existence of objective truth.

Despite this decline in trust, 93% of these prosumers affirm that mutual trust is essential for national progress and societal harmony. 

While trust in Philippine society has largely been based on emotional ties and shared cultural experiences, the younger generations are beginning to prioritise intellect and evidence. Approximately 77% of Filipino prosumers now show greater trust in individuals with high educational attainment and proven expertise. 

Additionally, nine out of ten Filipino prosumers trust brands more when their claims are supported by scientific evidence.

The report encourages leaders and institutions to promote information literacy, transparent communication, and evidence-based practices. Brands are specifically called upon to be transparent and uphold factual integrity.

Jos Ortega, chairman and CEO of HAVAS Ortega, said, “We are seeing the beginnings of a new trust paradigm – one built not just on feelings, but also on facts and rational scrutiny. However, this shift cannot occur in isolation. To fully realise this new trust landscape, it is essential that government, educational institutions, media, and the private sector collectively foster and actively nurture critical thinking among Filipinos.”

“Brands have a unique opportunity – and responsibility – to become pillars of trust. By championing truth, transparency, and critical thinking, brands can help reshape societal norms and rebuild trust at every level,” Ortega added.

Brands nowadays must go beyond surface-level marketing to forge authentic connections with younger Filipino prosumers—a generation that not only consumes but actively shapes and influences content and brand narratives. These digital natives are highly discerning, socially aware, and deeply value authenticity, purpose, and transparency. 

Moreover, they reject traditional advertising in favour of brands that engage meaningfully, reflect their values, and invite participation in co-creating products, experiences, and social impact. For brands aiming to thrive in the Philippine market, cultivating genuine relationships with these empowered individuals is no longer optional—it is essential to remaining relevant, trusted, and influential in a culturally rich and fast-evolving consumer landscape.

In HAVAS Ortega’s latest report It’s a Gen-Z World and You’re All Just Living in It, it highlighted how the younger ‘prosumers’ of today are shaping culture, challenging norms, and setting the stage for a future where authenticity, purpose, and innovation define what truly matters. 

MARKETECH APAC recently spoke with Philip Tiongson, general manager, Mx and data science at Havas Ortega; Angela Ayuson, senior strategist at HAVAS Ortega; and ⁠Richard Gemora, strategy specialist at HAVAS Ortega to better understand the report’s insights and how brands should truly engage with Filipino Gen Z ‘prosumers’ organically and authentically.

‘Surviving’ instead of ‘thriving’

In the report, it noted that 52% of the respondents felt that pandemic-era curfews and restrictions have lessened their urge to party, and 62% admit that they now have a lower appetite for social gatherings, having been desensitised during the long stretches of isolation.

Despite all this, there is a resurgence of reclaiming the ‘lost opportunities’ taken away from this generation, more specifically, the pursuit of “revenge” leisure and experiences. 63% of them prioritise personal enjoyment as a key goal, while 69% see parties and celebrations as an essential way to escape the world’s sadness and rediscover joy again.

For the agency, this reflects the utter desire of Gen Z ‘prosumers’ to enjoy life once again, especially when most of them are entering the workforce at a moment defined by economic headwinds and geopolitical volatility, making their transition from campus to career unusually fraught and challenging.

“Brands that hope to connect meaningfully and deeply and build lasting loyalty with this generation must ensure their offerings remain financially within their reach. Thoughtfully  calibrated price reductions, smart bundles, or genuine value-add services can lower the cost-of-entry without undermining profitability — and more importantly, signal that the brand is attuned to Gen Z’s budget realities,” the agency stated.

They noted, however, that affordability alone is not enough, as Gen Z Filipinos expect brands to show up meaningfully in their day-to-day lives, acknowledging the messy “adulting” milestones that shape their identity – from first paychecks to setting out on their own in their own apartments.

“Communications and messaging narratives that reflect these realities, offer pragmatic encouragement, and inspire without being preachy can make these young consumers feel  genuinely seen, heard, and understood,” they also added.

Stressing importance of mental health

Data also shows that 71% of the Gen Z prosumers have experienced mental health challenges, much higher than the national average of 49%. A huge 92% of those see mental health as one of the most pressing issues, recognising its impact on individuals, society, and the economy. 

With 88% of the prosumers saying mental health is just as important as physical health, it is clear that many are ready to address mental wellbeing in holistic, systemic, and personal ways.

For the agency, they note to brands that mental health warrants special attention, adding that this generation openly wrestles with anxiety, stress, and burnout, and they welcome brands that help normalise the conversation about mental wellbeing issues and provide tangible support through empowering and inspiring messages, as well as events that are focused on equipping them with strategies and tactics on how to be mentally healthy.”

“As a generation that is vocal about psychological wellbeing, they will reward brands that help normalise therapy, build in digital downtime, or subsidise counselling hotlines. Even small gestures — a guided breathing prompt embedded in an unboxing video, a partnership with a free tele-therapy platform, or an encouraging life hack on Instagram or TikTok–signal that the company values people over campaign optics,” they explained.

Being at the front lines of social causes

With their strong digital connectivity and fluency in social media, Gen Z is emerging as the most globally informed generation in history. They are acutely aware of international conflicts, political unrest, and worldwide economic challenges. 

According to data, 44% believe the world is heading in the wrong direction—a perception largely influenced by the actions of powerful global leaders. Additionally, 65% acknowledge that the planet is in the midst of an environmental crisis, with no country immune to the effects of climate change and ecological degradation. 

These concerns play a significant role in shaping their worldview, personal values, and expectations of the societies they are part of.

For the agency, the Gen Z generation denotes that “performative activism” is a non-starter and that they can spot a token hashtag or a trend-chasing press release from far away — and they are quick to call it out.

“Authentic alignment begins with a clear-eyed understanding of the cause itself, followed by an honest assessment of whether the brand’s DNA truly connects to that cause and can truly contribute to the cause. Any discrepancy between the two–say, pledging gender equity while tolerating pay gaps internally within their company–will invite backlash and potential “cancellation”. Conversely, when the fit is genuine, advocacy becomes a natural extension of the brand story rather than a marketing by-the-way or a fodder for press releases,” they stated.

Filipino Gen Z Prosumers are said to place their trust in brands and companies that consistently reflect their values—not just in marketing campaigns, but also in leadership decisions, hiring practices, and supplier relationships. 

For this generation, purpose is not something that can be treated as a token gesture; it must be deeply embedded in a brand’s everyday operations. Without this level of authenticity, they are likely to dismiss a brand’s efforts as superficial and unworthy of their attention.

“Walking the talk requires operational follow-through. A company that champions sustainability must show the receipts: Responsibly sourced raw materials, energy-efficient manufacturing, low-impact logistics, transparent reporting. The same principle applies to LGBTQ+ inclusion or any other social ambition; it starts with equitable policies for employees and extends through the supply chain to partners and vendors,” the agency added.

Cautiously embracing GenAI

Generative AI has quickly become a part of everyday life in the Philippines, with Gen Z Filipinos emerging as its most enthusiastic and skilled users. From academic tasks to creative content and side projects, they use GenAI to enhance productivity, express creativity, and manage large volumes of information. 

However, their enthusiasm is balanced with caution—they are aware of AI’s limitations, biases, and potential for misuse. As such, they expect brands to provide not just innovative tools, but also clear ethical standards, transparency, and responsible practices. Filipino Gen Zs are quick to call out superficial efforts or breaches of trust. 

“That nuance creates an opening — and an obligation — for brands. Gen Z Filipinos are not looking for empty hype; they want practical guidance, intuitive tools, and above all, ethical guidance on how to use these to the hilt with responsibility. They expect companies to hard-code transparency into every AI touchpoint, from data sourcing to content attribution,” the agency said.

They added, “A breach of that trust will be judged as harshly as a plastic-wrapped “eco”/environmentally friendly product or a rainbow logo masking discriminatory practices within the organisation.”

To earn their loyalty, the agency noted that brands must collaborate with educational institutions, government, and NGOs to promote digital literacy, ethical AI use, and real-world applications through initiatives like workshops and hackathons. Companies that combine innovation with integrity and invest in building Gen Z’s skills will be seen as trusted partners in shaping a responsible, AI-driven future.

How brands should properly connect with Gen Z prosumers?

For HAVAS Ortega, in order to connect meaningfully with Gen Z, brands must move beyond viewing them as a single, uniform group. Gen Zs are highly diverse, with unique subcultures rooted in passions like gaming, wellness, activism, and sustainability, as each community has its own language, influencers, and values. 

Moreover, brands that engage with these nuances, such as sponsoring esports leagues or collaborating with sustainability-focused student creators, show they see Gen Zs as individuals, not just a youth demographic.

“That recognition that they are diverse and multidimensional as a generation, however, is meaningless unless brands back it up with radical authenticity and desire to meaningfully connect,” they said.

However, true connection requires more than targeted campaigns; it demands authenticity and humility. Gen Z expects brands to listen first, admit what they don’t know, and create space for dialogue rather than monologue. They want to be co-creators, not passive consumers.

“Gen Zs expect a dialogue where they can help shape the flow of the narrative and decide where, and whether, your brand belongs. Acting as a platform rather than a preacher invites them to remix the brand story in ways that suit their identity; essentially, work with them as active collaborators in shaping your brand message and narratives,” they said.

Lastly, by embracing collaboration and cultural fluency, brands can build emotional relevance that algorithms alone can’t achieve. In a world saturated with content, those that foster genuine, community-driven engagement will earn Gen Z’s trust, loyalty, and long-term support.

“When brands combine subculture fluency with genuine openness, they achieve something algorithms cannot truly deliver: Emotional, meaningful relevance. In a landscape flooded with polished content, the brands that win Gen Z loyalty will be the ones that know which community doors to knock on, and ready to listen, co-create, and evolve,” they concluded.

Manila, Philippines – Havas Ortega has appointed Alex Pastor as the new head of Havas Red Philippines, reinforcing its commitment to strengthening its PR capabilities and driving innovation in the communications landscape. 

This strategic move marks a significant step in elevating Havas Red Philippines’ position, delivering dynamic solutions, and fostering meaningful connections for clients. 

Under Pastor’s leadership, Havas Red aims to push the boundaries of creativity and innovation while maintaining its commitment to excellence. The agency plans to adapt to the evolving media landscape, leverage digital advancements, and integrate data-driven insights to craft more effective communication strategies. 

At a time when public relations is crucial in shaping public perception and fostering brand loyalty, this leadership transition positions Havas Red for sustained success.

Guided by Pastor’s leadership, a key priority will be strengthening Havas Red’s digital presence, acknowledging the increasing influence of online platforms in consumer engagement. The team will focus on integrating social media strategies, content marketing, and influencer collaborations into its services. This comprehensive approach will not only expand brand visibility but also strengthen connections between brands and their audiences.

Moreover, Havas Red will align its strategies with contemporary values emphasising social responsibility and authenticity. Modern consumers seek brands that reflect their values and make positive contributions to society. Through authentic storytelling and brand transparency, Havas Red aims to build lasting trust and loyalty among consumers. 

Speaking on Alex’s appointment, Jos Ortega, chairman and CEO at Havas Ortega Group, said, “With over two decades of experience in public relations, corporate communications, and media, Alex Pastor has a proven ability to navigate complex challenges and develop impactful strategies that engage diverse audiences.”

He added, “With distinct PR offerings such as SWAY Influencer Marketing, Red Impact Sustainability, and PEAKS Executive Branding, along with a strong new business pipeline, I believe Alex will propel the Havas Red brand to its next phase of growth in the Philippines.”

Meanwhile, Jay Lim, chief operating officer at Havas Media Network Philippines, commented, “In line with these strategic goals, Alex Pastor will also focus on expanding Havas Red’s client portfolio, exploring opportunities across key industries such as technology, healthcare, and sustainability to develop tailored communication strategies that address sector-specific needs.”

The appointment of Alex Pastor highlights Havas Ortega’s commitment to enhancing its PR capabilities through innovation, collaboration, digital transformation, and authenticity. With this strategic leadership shift, Havas Red is well-positioned to navigate the evolving market landscape in the Philippines and redefine excellence in public relations. As the agency continues to set new industry benchmarks and drive impactful brand communications, the future looks promising.

Manila, Philippines – As generative AI quickly transforms industries and everyday life, Filipino prosumers — those at the forefront of technological adoption — are voicing a major sentiment: while embracing AI is essential, retaining a human touch is equally vital. This is according to the latest survey conducted by HAVAS Ortega.

In the survey, it noted that tech-savvy individuals, representing 15-20% of the population, prioritise a balance between innovation and human-centric practices. They acknowledge the revolutionary potential of AI while expressing deep concerns about its societal implications.

It is worth noting that rhe excitement surrounding AI is evident, with 94% of Filipino prosumers recognising its ability to transform things in multitude of ways. Around 86% believe it can enhance productivity at work and school. Yet, this enthusiasm is tempered by anxiety with nearly half (49%) foresee job losses due to AI advancements, and 52% worrying that AI may eventually surpass human intelligence. 

The survey also highlights the need for brands to integrate AI in ways that prioritize human needs. Filipino prosumers envision a future that is inclusive, ethical, and respectful of individual rights. A significant 68% express concerns that AI could widen the digital divide, potentially leaving behind those without access to advanced technologies. 

Furthermore, many prosumers (47%) worry about the ethical implications of AI, fearing it could restrict personal autonomy. A striking 43% are concerned about constant surveillance and the unauthorised collection of personal data. 

With the world going more digital, Filipino prosumers are gravitating towards brands that maintain a sense of humanity. Despite the growing reliance on AI tools, 80% still prefer human interaction over AI for customer service. This preference highlights a fundamental truth that while technology can streamline processes, it cannot replicate the understanding and warmth of genuine human connection.

Jos Ortega, chairman and CEO of HAVAS Ortega, said, “AI is becoming an integral part of our lives, influencing everything from how we work to how we access information. However, as we embrace this technology, we must also confront the tough questions about its impact on our values and humanity.”

He added, “Brands must not merely adopt AI technologies; they should also champion equitable use that serves everyone, rather than exacerbating existing divides. In the face of rapid technological change, preserving our humanity isn’t just important, it’s a competitive advantage. Brands that prioritize human connection will foster trust and loyalty among their customers.”

Manila, Philippines – HAVAS Ortega has announced the appointment of Rozzaine Valenzuela as its new head of growth, and will also serve as the deputy general manager leading the Arena Media brand. Her track record in driving business development and implementing transformative strategies is poised to propel HAVAS Ortega to new heights.

In her new role, Rozzaine will lead initiatives to expand the agency’s client base and advance its service offerings. Additionally, she will oversee operations for the Arena Media to ensure that the agency integrates strategies that only deliver impactful results for its clients.

She brings with her 15 years of experience in the media and advertising field, having previously held roles at Mindshare, Publicis Media, and most recently a regional client leadership role for SEA and Taiwan.

Rozzaine’s appointment is effective immediately, and she will be working directly with the various specialty teams of the HAVAS Village.

Speaking on her appointment, she said, “I am thrilled to join HAVAS Ortega and Arena Media. This is an exciting opportunity for me, to work with an incredibly talented team and contribute to the growth of an agency that values creativity and innovation. I look forward to building strong relationships with our clients and making meaningful and impactful change.”

Meanwhile, Jos Ortega, CEO of HAVAS Ortega, expressed his enthusiasm about the newest member of the team, commenting, “HAVAS Ortega is in expansion mode, having recently launched two specialist brands and five new service offerings. To ensure success, we need talent of Rozzaine’s caliber. Her expertise and approach will be instrumental in strengthening our position as industry leaders.”

Lastly, Jay Lim, chief operating officer of HAVAS Media Network , also shared his thoughts on Rozzaine’s appointment, saying, “We are excited to welcome Rozzaine to our team. Her creativity and analytical skills align perfectly with our mission to deliver pioneering solutions that resonate with our clients and their audiences. I am confident that her leadership will significantly contribute to our growth and success.”

Philippines – HAVAS Red, the PR division of HAVAS Ortega, has introduced ‘Red Impact,’ a new global communications platform designed to integrate environmental, social, and governance (ESG) strategies. 

Red Impact reinforces HAVAS Ortega’s legacy of creating a meaningful difference by delivering purpose-driven communications that inspire brands and organisations to drive lasting, positive change.

Jos Ortega, CEO of HAVAS Ortega, commented, “With Red Impact, we aim to ignite real change. Sustainability isn’t just a trend—it’s a necessity for future-proofing businesses. Our mission is to guide brands in creating meaningful impact that not only stimulates growth but also benefits society as a whole.”

Jeuls Hermosisima, head of Red Impact, added, “We’re excited to help brands and organisations transform their pledges into progress. By leading with purpose, we hope to build a more sustainable legacy for generations to come.”

Red Impact was officially launched at the inaugural La Conférence Bleue, a sustainability summit organised by the French Chamber of Commerce and Industry in the Philippines (CCI France-Philippines). As a key partner of the event, Red Impact played a vital role in shaping the summit’s theme and program, focused on sharing the sustainability journeys of diverse organisations.

Manila, Philippines – Many Filipinos now find themselves gravitated towards their respective online communities than engaging with traditional and real-life communities–highlighting how social media algorithms hold immense power in shaping communities. This is according to the latest Filipino-centric whitepaper from SWAY by HAVAS Red, the newly-launched influencer marketing arm of the agency.

According to the paper, the democratising power of social media has enabled ordinary individuals to become key opinion leaders when immersed in the right niche groups. These authentic engagements inspire people to adopt alternative perspectives, fostering a culture of openness and acceptance.

The whitepaper was launched during HAVAS Red Philippines’ ‘Red Sky Dialogues’ session, a roundtable designed to nurture deep relationships with media professionals by sharing the latest market insights.

Present during the session were Phil Tiongson, head of marketing experience and director for data science at HAVAS Ortega; Dayniel Garcia, head of SWAY by HAVAS Red Philippines; Jos Ortega, CEO at Havas Ortega and general manager of HAVAS Red Philippines; and Gian dela Cruz, director of marketing experience strategy and intelligence at HAVAS Ortega.

Garcia emphasised the importance of understanding these niche communities, stating “Filipinos’ values of pakikiisa (solidarity) and pakikisama (companionship), when complemented with digital technology, have created a welcoming environment for new subcultures. Brands that genuinely recognize and engage with these groups can forge stronger connections with their audiences.”

Meanwhile, de la Cruz noted how social media algorithms hold immense power in shaping communities. “Digitalisation has resulted in Filipinos valuing their relationships in online spaces rather than real-life communities, like religious and political affiliations. In fact, 65% of Filipino Prosumers say that they identify better with their chosen communities than their traditional, IRL exposure.”

Lastly, Ortega commented, “Brands have always been operating in a dynamic landscape. These modern times call for them to see how their corporate values resonate with the various communities they would like to build a meaningful connection with. It is imperative that brands walk the talk, as 89% of Filipino Prosumers believe that when corporations take a stand, it must be complemented with concrete actions.”

Manila, Philippines – Havas Red Philippines, the PR arm of Havas Ortega Group, has unveiled SWAY, an influencer marketing arm focusing on influencers and their subcultures. 

SWAY by Havas Red delves deeply into the intricacies of subcultures, acknowledging their pivotal role in modern marketing strategies. 

In contrast to conventional approaches centred around metrics such as followers, reach, impressions, likes, and engagement, SWAY prioritises genuine connections within smaller, more defined niche communities that represent subcultures. It recognises the power of genuine voices, especially on social media platforms. 

By understanding the language of diverse subcultures, SWAY by HAVAS Red provides brands with a more genuine and meaningful way to engage with their audiences. It prioritises targeted, but more relevant, communication that brings real engagement and builds brand loyalty within specific communities. 

At the heart of SWAY’s approach is Havas Ortega’s planning philosophy called Mx (meaningful experience), which is built on the confluence of the three C’s—connection, context, and content—to facilitate the delivery of the right message, in the right format, to the right audience at the opportune moment when they are receptive to messages and open to persuasion. 

Essentially, SWAY redefines influencer marketing by advocating for a subculture-centric approach. In a landscape where superficial metrics prevail, SWAY by Havas Red emphasises the importance of tangible, meaningful connections as the foundation for enduring influence.

Speaking on the launch, Jos Ortega, CEO of Havas Ortega and general manager of HAVAS Red Philippines, said, “Subculture-focused influencer marketing represents a significant shift in marketing. Previously reliant on traditional paid celebrity endorsements, we now harness the power of focused collectives.” 

He added, “Influencers have become trusted leaders and catalysts for change. By curating collaborative campaigns that align with their core values and those of the subcultures they influence, we foster deeper engagement and brand loyalty, all while respecting the unique interests of these passionate communities.” 

Dayniel Garcia, head of SWAY by HAVAS Red Philippines, also shared, “We are redefining influencer marketing in the Philippines. The emergence of subcultures signalled the need to analyse and further explore the cultural context. Fortunately, we have proprietary strategic and measurement tools that inspire fresh approaches that deliver results.” 

Manila, Philippines – Integrated media and communications group Havas Ortega, alongside the Philippine Junior Marketing Association, returns with the eleventh edition of its flagship event ‘MADWORLD’ on June 3 to bring new insights amongst its attendees as they learn how to adapt to the industry’s fast-changing innovativeness.

The Philippine Junior Marketing Association (PJMA) is consisted of over 300 member schools and attracts a membership of more than 50,000 marketing and business students around the country.

Through ‘MADWORLD’, Havas Ortega and PJMA have engaged in a year-long partnership which includes mentorship and activities that will help prepare the PJMA MadWorld leaders to launch the event. Moreover, it will also host the ‘MadWorld Bootcamp’, a full-day session with topics centered to support the theme for the year.

Some of the speakers at the upcoming event include Joseph Albert Meñez, country channel partnerships lead at TikTok; Enzo Valdez, managing director of Universal Music Philippines; and Maisie Littaua, head of growth at Canva.

Jos Ortega, CEO of Havas Ortega Group and co-founder of PJMA’s MadWorld, found that making a network of mentors and acquiring industry-specific knowledge to the aspiring marketers helps better prepare them for the professional world. Naturally, he sought to make the process easier. The conference and its activities that lead up to the main event day stem from Ortega’s desire to cultivate his personal advocacy on youth education. 

“MadWorld represents our continued dedication and commitment to youth education through mentorship and counsel, as well as nurturing the future talent pool of the marketing industry in the Philippines. We are privileged and honored to have industry rockstars as our resource speakers and supporters of PJMA’s largest annual event,” says Ortega

Manila, Philippines – Havas Ortega Group has announced that Angie Tijam-Tohid joins the communications group as its executive creative director, where she will be responsible for driving the agency’s creative philosophy and creating meaningful brands for the Havas Village clients in media, digital, social commerce, CRM, public relations, branding, healthcare, and sustainability. 

Tijam-Tohid will report to Jos Ortega, chairman and chief executive officer at Havas Ortega Group.

She was formerly a radio DJ and newscaster for some of Metro Manila’s most popular FM stations before joining advertising. Her two-decade journey in the industry has taken her to Ogilvy and TBWA\SMP in the Philippines, and Grey Group in Malaysia. Prior to her new post, she led the digital creative group at Ace Saatchi & Saatchi Manila as creative director and head of content.

Speaking about her appointment, she said, “I’m extremely excited to be joining Havas. The post-pandemic landscape presents greater opportunities for us to elevate our creative capabilities and create work that’s data-driven, culturally relevant, delivered in the most engaging and impactful ways.”

She added, “Stepping into this role, I feel massive support from Jos, Mother Hermie, Jay and the entire Havas Village. I’m looking forward to collaborating with this awesome and talented team, nurturing our young creatives and creating meaningful work that truly makes a difference.”

Meanwhile, Ortega commented, “We have always believed that diversity drives innovation and creativity. Angie’s unique perspectives, both as a woman and a leader in her field, will help us come closer to achieving our mission of creating a meaningful difference to brands, businesses, and people.”

The appointment of Tijam-Tohid further strengthens Havas Ortega’s leadership team as she joins previous appointees Jay Lim as COO of Havas Media Group, Mel Panabi as business director of Red Havas, and Apple Galvez-Castillo as business director of Havas Market.