Tag: Google

Singapore—The latest ‘e-Conomy SEA report’ from Google, Temasek, and Bain & Company has been recently released and highlights that in 2024, the digital economy will reach $263b in Gross Merchandise Value (GMV), a 15% increase over last year. Revenues have also grown 14% and are projected to reach $89b in 2024. The report suggests that the digital economy can achieve both profitability and growth in tandem, marking a significant step towards achieving sustainable economic value.

Why SEA is primed for AI-powered acceleration

Southeast Asia is quickly becoming a global center for AI innovation and adoption. With substantial investments in AI infrastructure and a dynamic ecosystem of startups and developers, the region is on track to harness AI’s transformative potential across a wide range of industries. 

In the first half of 2024 alone, SEA attracted over $30b in AI infrastructure investments. Additionally, consumer interest in AI solutions is surging, with AI-related searches increasing 11-fold in the past four years. The region’s young, growing population, high levels of digital literacy, and widespread smartphone usage make it an ideal market for AI-powered products and services. 

From AI-driven travel planners to generative AI-based fraud detection, AI is delivering value across SEA’s digital economy, with applications spanning various industries. Pro-innovation policies that encourage AI growth and responsible governance will further expand opportunities within the region’s digital economy.

From transport, e-commerce, and online travel–these are the sector redefining SEA’s digital economy

After years of investment and development, leading players in the region’s digital economy are now progressing toward profitability while maintaining strong double-digit growth in both gross merchandise value (GMV) and revenue. Continued growth is expected to be driven by deeper digital engagement among users, effective monetisation strategies, and the recovery of sectors affected by the pandemic. E-commerce has also regained momentum, fueled by the rise of video commerce.

E-commerce, projected to reach $159b in GMV by 2024, is now primarily driven by existing customers, who contribute up to 70% of its growth. This marks a shift from previous years when first-time shoppers were the main drivers. Established players are reinvesting to boost GMV and defend their market share, as international competitors disrupt the market. Revenue is expected to increase 13% year-on-year (YoY) to $35b in 2024.

Meanwhile, video commerce has rapidly grown to account for 20% of e-commerce GMV, a significant jump from less than 5% in 2022. This trend is reshaping the e-commerce landscape in Southeast Asia, transforming the consumer shopping experience. From live shopping events to content created by influencers, video has become an essential component of online shopping.

Food delivery is also gaining traction as dining-out habits stabilize and new monetization avenues, such as in-app advertisements and subscriptions, emerge. Revenue in this sector is forecasted to rise by 54% YoY to $1.7b in 2024, while GMV is set to grow by 7% to $19b. Platforms are experimenting with strategies for future profitability, such as improving restaurant visibility and using AI to optimize operations.

In another industry seeing growth, the transport sector has surpassed pre-COVID levels, with revenue expected to grow by 36% YoY to $1.5b, driven by increased demand and strategic pricing. GMV is projected to rise by 18% to $9b. Despite inflationary pressures, consumer demand remains strong due to the expansion of established players into second-tier cities and rural areas, along with aggressive promotions by new entrants seeking user growth.

Online travel is outpacing the broader digital economy in terms of Gross Travel Bookings (GTB) growth, fueled by intra-regional travel within Asia-Pacific. Higher airfares and a growing preference for luxury travel options are expected to push GTB to $46b in 2024, a 21% YoY increase, while revenue is set to grow 18% to $20b. While direct booking channels remain dominant, online travel agencies continue to successfully monetise their core services as well as adjacent offerings, such as financing and insurance.

Meanwhile, online media is on track for significant growth, with GMV projected to rise to $30b, an 11% YoY increase. Video-on-demand and gaming are key drivers, with SEA developers gaining recognition in casual gaming and hyperlocal content. Advertising remains a reliable revenue stream, while hybrid models incorporating in-app purchases, subscriptions, and ads are becoming increasingly popular to cater to diverse player segments. The rise of gaming influencers has fueled a thriving creator ecosystem, with livestreaming becoming a key tool for facilitating real-time interaction between sellers and consumers.

Lastly, Digital Financial Services (DFS) are expanding rapidly, with revenue expected to grow by 22%, from $22b in 2022 to $33b in 2024. Digital payments and lending, which make up more than 90% of DFS revenue, are the primary growth drivers. E-wallets have become widespread, partnering with major payment card networks, while QR code usage continues to rise. 

It’s worth noting that a generational shift in investor behaviour is reshaping the wealth management landscape, a trend that is likely to persist as more merchants accept digital payments, risk assessment improves, and consumers increasingly seek online solutions for insurance and wealth management.

Increase in investor confidence in SEA’s long-term potential

Despite the ongoing challenges in the funding landscape, investors have demonstrated cautious optimism, channelling nearly 50% of their investments into emerging sectors. Although the exit environment remains difficult, early-stage companies in Southeast Asia have made substantial strides toward profitability. There is also a growing emphasis on fostering cross-border collaborations and improving IPO regulations to enhance capital market conditions.

Last year, the report highlighted four key factors to revitalise the funding landscape: realistic entry valuations, proven monetisation models, a clear path to profitability, and reliable exit strategies. While the first three have been successfully achieved, creating dependable exit pathways is still a work in progress due to the continued challenges in capital markets.

Singapore continues leading SEA’s increased appetite in AI products, services

Singapore’s digital economy has shown impressive resilience and is expected to reach $29b in GMV by 2024, marking a 13% increase from 2023. E-commerce has bounced back, growing from $8b in GMV in 2023 to $9b in 2024, while sectors like online media and travel have experienced double-digit growth, driven by strong infrastructure and pro-business policies.

Singapore ranks among the top 10 countries globally in terms of interest in AI-related topics, with sectors such as education, marketing, and travel leading AI search trends. There is a high demand for mobile apps featuring AI capabilities, including content creation tools, photo editing apps, and AI-powered virtual assistants. 

AI has also played a pivotal role in boosting Singapore’s tourism industry, enabling chatbots to provide personalised recommendations, analyse visitor data to optimise marketing strategies, and enhance visitor experiences through interactive exhibits and customised guides.

To meet the growing demand for AI infrastructure, investments in AI-ready data centers reached $9b in Singapore during the first half of 2024, second only to Malaysia, which attracted $15b in similar investments.

Digital Financial Services (DFS) have also become a key driver of growth, with digital payments and wealth management leading the way. Singapore’s status as a regional financial hub has drawn substantial venture capital and private equity investment. To stay competitive, the Singapore Exchange (SGX) has introduced initiatives to improve exit options and attract investor capital and IPOs. Singapore’s favourable business environment, political stability, and tax incentives have further strengthened its position as a leading economic hub.

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For Sapna Chadha, vice president for Southeast Asia and South Asia Frontier at Google, Southeast Asia’s digital economy is rapidly evolving as businesses adopt innovative strategies to achieve profitability, fostering a more sustainable and resilient ecosystem. 

“The rise of video commerce is supercharging e-commerce growth, with live shopping and creator-led content reshaping how people discover and buy products. Southeast Asia is emerging as a global hub for AI innovation and adoption. With significant investments in AI infrastructure and a thriving ecosystem of startups and developers, the region is poised to unlock the transformative power of AI across various sectors,” she said.

Meanwhile, Fock Wai Hoong, head of Southeast Asia at Temasek remarked how it is encouraging that SEA’s digital businesses are now focusing on achieving the appropriate balance between growth and profitability.

“Investors have also started looking for the next wave of growth by investing in nascent sectors such as software and services as well as AI, demonstrating confidence in the long-term potential of SEA’s digital economy. Temasek remains committed to deploying catalytic capital to the region’s digital economy to achieve sustainable and inclusive growth so that every generation prospers,” he said.

Lastly, Florian Hoppe, partner at Bain & Company stated that Southeast Asia’s digital economy continues to do well, with continued double-digit GMV and revenue growth and a surge in profitability across sectors led by key players. He also remarked how the region is also attracting significant AI investment, with over $30b committed to AI infrastructure in the first half of 2024.

“To fully harness the transformative potential of Generative AI, businesses must advance beyond experimentation and invest in foundational elements—aligning AI initiatives with core business objectives to address real-world problems and create tangible value, strengthen AI talent, and building scalable, adaptable infrastructure for sustained growth,” he said.

Indonesia – Just days after Indonesia barred sales of Apple’s iPhone 16, Google’s smartphones have also reportedly been banned from sale in the country due to local content regulations.

According to a Reuters report, Indonesia blocked sales of Google Pixel phones, citing the company’s failure to meet regulations requiring that at least 40% of components in smartphones sold domestically be locally manufactured.

“The local content rule and related policies are made for fairness for all investors that invest in Indonesia and for creating added value and deepening the industry structure here,” Industry Ministry spokesperson Febri Hendri Antoni Arief told local reporters, according to TechCrunch. 

“We are pushing these rules so that there’s fairness for all investors in Indonesia. Google’s products have not adhered to the scheme we set, so they can’t be sold here,” Hendri stated. 

Google stated that its Pixel phones are not officially distributed in Indonesia, according to Reuters’ report.

This news comes shortly after Indonesia also banned commercial sales of Apple’s iPhone 16 in the country for the same reason.

As with the iPhone 16, consumers in Indonesia can still purchase Google’s Pixel phones from overseas, though the ministry warns they must pay applicable taxes. Additionally, any illicitly sold devices will be deactivated.

Singapore – Tech giant Google has introduced confidential matching, a new way to allow advertisers to securely connect their first-party data for measurement and audience solutions. For Google, this marks the first use of confidential computing in its Ads products, and that they plan to bring this privacy enhancing technology to more products over time.

According to Google, the use of confidential computing means added protections for their customers’ information that are secure by default. Other technical assurances include transparency into a product’s code and the ability to receive proof, known as “attestation,” that data is processed as intended.

Moreover, they have also highlighted how technologies like confidential computing, which use special software and hardware known as Trusted Execution Environments (TEEs), unlock new ways for businesses to use their first-party data to reach customers and measure the impact of their digital ad campaigns.

“We’re using this same confidential space technology, which has already received rigorous security reviews from third-party auditors, as the technical foundation in Ads for confidential matching,” Kamal Janardhan, senior director of product management and measurement at Google, said in a recent blog.

Janardhan added, “In line with our privacy principles, we’re committed to making confidential computing and other complementary technologies accessible to everyone. That is why confidential matching will be available at no additional cost to customers.”

Google also stated that they will also share their TEE architecture along with a few open source examples to help others build confidential solutions. Moreover, they will also continue to work alongside others in the ads industry to further adoption of and build standards for this privacy enhancing technology.

With this solution rollout, the confidential matching is now the default for any data connections made for Customer Match including Google Ads Data Manager. For advertisers with very strict data policies, it also means the ability to encrypt the data themselves before it ever leaves its servers.

“In the coming months, we’ll continue to roll out encryption support in confidential matching globally. We also plan to expand our use of confidential matching across more of our advertising solutions. For example, in the next few months enhanced conversions implemented with the Google tag will start rolling out first-party data processed with confidential matching. Processing will happen behind the scenes, without changing how you measure conversions or manage your Google tag,” Janardhan explained.

The confidential matching follows Google’s abandoning plans to sunset third-party cookies, with a large chunk of APAC industry leaders already stating that they are doing their own part to move towards privacy-centric advertising measures. Moreover, this also comes in line with Google’s ongoing antitrust trial by the United States’ Department of Justice over Google’s control on web adtech market.

Australia – To help launch Google’s newest suite of flagship devices in Australia – the Pixel 9 series – a new campaign from 72andSunny demonstrates how the magic of Pixel’s AI technology can help audiences take inspiration from the world around them.

Focusing on Google Pixel’s ‘Circle To Search’ feature, the TVC sees ex-West Coast Eagles player Nic Naitanui finding unexpected inspiration in a seemingly everyday moment. Directed by award-winning director Spencer Susser, the TVC will air throughout the 2024 AFL Men’s Finals and AFLW season. 

The launch of the campaign coincides with the launch of Baker Boy’s new single ‘KING’, which features in the TVC. This is the second time 72andSunny, Google and Baker Boy have collaborated in an advertising campaign.

The film will run across TV and BVOD, supported by a wider integrated marketing campaign for the new Google Pixel 9, 9 Pro, 9 Pro XL and 9 Pro Fold across a variety of media channels and platforms.

Ross Berthinussen, president at 72andSunny ANZ, said, “Google’s partnership with the AFL offered us an opportunity to bring to life the cutting edge innovation of Pixel AI in a context Australians care about. Athletes are a point of inspiration to Aussies in every aspect of their lives, from what they wear, how they style themselves, to the products they use – Nic Nat was the perfect choice to help launch the stylish new Google Pixel 9 and demonstrate the magic of Pixel AI.”

Meanwhile, Emma Dodd, head of devices and services marketing at Google AUNZ, commented, “As a proud partner of the AFL for the last 7 years, we couldn’t think of a better context in which to showcase all of the magic that’s possible when Australians have access to the best of Google’s AI in the palm of their hand. We were delighted to again partner with 72andSunny to create distinctly local work that we know will powerfully resonate with Australians.”

After multiple delays and continued discussion about third-party deprecation, Google has announced that it is shelving its plans to phase out third-party cookies. However, it is also worth noting that Google is introducing another solution for Google Chrome, focusing more on a new experience in Chrome that lets people make an informed choice that applies across their web browsing.

“Early testing from ad tech companies, including Google, has indicated that the Privacy Sandbox APIs have the potential to achieve these outcomes. And we expect that overall performance using Privacy Sandbox APIs will improve over time as industry adoption increases,” Anthony Chavez, VP at Privacy Sandbox at Google said.

He further added, “As this moves forward, it remains important for developers to have privacy-preserving alternatives. We’ll continue to make the Privacy Sandbox APIs available and invest in them to further improve privacy and utility. We also intend to offer additional privacy controls, so we plan to introduce IP Protection into Chrome’s Incognito mode.”

With that in mind, the question is: how prepared the industry is in terms of leaning towards more privacy-centric advertising solutions? Are we really prepared to let go of third-party cookies despite Google still having it? To answer these questions, MARKETECH APAC sought insights from various industry leaders to learn more about their insights from this update, and why should the industry continue to strive away from third-party cookies.

Stephen Rhodes, Head of Emerging Markets, APAC at Quantcast

In the context of the Philippines as an advertising market, it’s important to recognise that Google’s announcement does not change the fact that a significant portion of the online landscape is already “cookieless.” Marketers must not overlook this substantial and evolving audience, as it represents a crucial opportunity in today’s digital ecosystem.

Third-party cookies were never intended for advertising purposes anyway, and they are certainly not a reliable means of measurement in a world where consumer preferences can change rapidly across channels in real-time. 

Businesses that no longer see the removal of third-party cookies as an issue are the ones who are actually ahead of the situation. Marketers who continue to rely on third-party cookies will effectively only be able to target 50% of their addressable audience as the rest are already browsing in “cookieless” environments such as Safari.

Genelle Hung, Country Manager (SEA) at PubMatic

At PubMatic, we are dedicated to enhancing user privacy while ensuring the vitality of the digital advertising ecosystem. Publishers must continue adopting diverse signals beyond third-party cookies. Google’s decisions and timelines should not hinder our industry’s progress toward a superior supply chain for digital advertising across the open internet. We have seen that alternative signals can provide better outcomes for advertisers and consumers alike and help provide a more sustainable addressability strategy.

We value the collaborative efforts across the industry, including Google’s responsiveness to feedback, and are eager to help shape a more effective, privacy-focused digital advertising landscape. We understand that APIs must evolve in light of Google’s announcement, and we will continue partnering with our peers to inform the specifics and timing. Throughout this transition, PubMatic’s goal remains supporting publishers in maximising revenue while respecting user privacy.

Niall Hogan, General Manager for JAPAC at GumGum

The industry shouldn’t interpret Google’s delay as a reason to abandon privacy-centric advertising. Consumer expectations are clear: they want control over their data and transparency in its usage. This situation presents a golden opportunity for contextual advertising, which should be the primary focus. 

Unlike third-party cookies, contextual advertising employs a privacy-first approach by analysing the content of a webpage rather than user behaviour to deliver relevant ads. This method respects user privacy and aligns with their preference for a non-intrusive experience. As consumer awareness of data privacy continues to grow, it is crucial for brands to enhance transparency and build user trust by clearly communicating their data practices and providing users with control over their data.

[Moreover] Google’s new solution remains a question mark. Their focus on “user experience” and “informed choice” sounds promising, but it’s unclear how it will balance privacy with ad effectiveness. The industry should approach these solutions with caution, as any approach that does not prioritise user privacy could face backlash from increasingly privacy-conscious consumers. 

Kat Warboys, Senior Marketing Director of APAC, HubSpot

The latest news on third-party cookies is ultimately a win-win for advertisers and consumers. But the multi-year journey on cookie deprecation has been tough on marketers who have been trying to prepare. After all of this, one thing is clear: relying on third parties is no longer enough. Businesses need to take control of their first-party data to get a complete understanding of their customer, especially given the level of personalisation expected by today’s consumers.

Chris Hogg, Chief Revenue Officer, Lotame

Google may no longer be ending third-party cookies by its own hand, but the slow march of progress will still see them rendered obsolete sooner or later. Users and regulators are increasingly privacy-focused and, given cookies will be “opt-in” across the board, there will still be a need for other signals to fill the gaps — especially across channels where cookies are long gone or were never present to begin with.

The fate of third-party cookies will be as a small part of an ever-expanding array of data points, becoming less relevant over time as more privacy-first, platform-agnostic solutions evolve. No one that wishes to remain competitive should think they can take their foot off the pedal of first-party data collection and strategic data collaboration.

Xiaofeng Wang, Analyst at Forrester

It’s no surprise that Google eventually scrapped its cookie deprecation plans after three delays in four years. Most marketers in APAC have seen this coming. According to Forrester’s Marketing Survey 2024, 53% of B2C marketing decision-makers in APAC do not believe that Google will deprecate the third-party cookie, increased from 49% in 2023. This would further dampen advertisers’ urgency to adopt Privacy Sandbox, Google’s initiative to replace third-party cookies with privacy-preserving technologies.

Marketers who strive to use personalisation to improve customer experiences must also adopt a privacy-first approach to earn consumer trust and ultimately win a competitive advantage. Marketers should be transparent and granular about data collection and usage and learn to communicate to consumers that the value is not just in free content or free samples but better personalisation, more customised services, and products that ultimately yield better customer experiences.

Giovanni Gardelli, Vice President of Ads Data Products at Yahoo

We remain committed to supporting efforts that align with our focus on transparency and providing user choice, which includes continuing to invest in our own proprietary Yahoo Identity Solutions. Additionally, we will continue partnering with industry leaders to integrate and develop privacy-friendly solutions enabled by emerging web browser technologies that balance advertiser and publisher goals, while respecting user privacy.

Harshana Ariyaratne, Chief Marketing Officer at Affinidi

At Affinidi, we prioritise consumer rights to data control and privacy. We were encouraged by Google’s initial plan to deprecate third-party cookies, recognising it as a significant step towards honouring consumer data rights and rebuilding trust between consumers and businesses. 

While the decision to abandon third-party cookie deprecation may appear to be a setback for user privacy, Google’s commitment to developing solutions that enhance user experience and informed choice is promising. This approach presents an opportunity for businesses to adopt privacy-by-design, user-centric solutions, even in the presence of third-party cookies. 

Google’s efforts to create a privacy-conscious and user-centric framework have the potential to rebuild trust and meet evolving privacy expectations. However, the success of these initiatives will hinge on their ability to address the needs of all stakeholders and provide genuine privacy improvements. 

Our privacy-by-design suite of solutions within the Affinidi Trust Network, and the Affinidi Iota Framework (the world’s first consent-based data-sharing framework built on open standards) adheres to latest privacy regulations while giving consumers true data sovereignty. By prioritising consent-first principles in digital transactions, we ensure that the data collected is accurate and relevant, enabling brands to create personalised solutions that enhance user experience and satisfaction based on trust and transparency.

Focusing on users’ needs and rights [also] fosters a trustworthy and enjoyable online environment. By embracing this direction, we protect privacy while fostering innovation, creating a digital world that is transparent, responsive, and built on trust. 

Timmy Bankole, Director, Advertising Business Operations at South China Morning Post

At SCMP, we are continuing to invest in advertising strategies that put users first, including first-party data, zero-party data, and contextual approaches. We’ve been moving towards an ecosystem that respects user privacy and builds real trust with our audiences. 

As an industry, we’ve actually been given more time to get ahead of this and work towards a more user-centric, data-driven ecosystem. Whether that is identity IDs, Topics API, or contextual strategies, the smart play is to reduce dependency on third-party cookies It’s not a revolutionary concept, but it is an important one for us to start addressing head-on. The sooner we can adapt and move in this direction, the better off we’ll all be in the long run.

Benjamin Combe, Senior Director, Data Optimization and Personalization, APAC at Monks

Google’s data shows that 80% of APAC consumers feel that transparency on their data is a must-have, so the move toward giving users greater control over their preferences in Chrome is broadly in line with consumers’ growing expectations for data/privacy controls. It remains to be seen how far these features go. Still, if anything like Apple’s rollout of ATT, it appears likely that these new Chrome controls will essentially see a ‘user-driven’ deprecation of 3rd Party Cookies via opt-outs rather than a Google-enforced one as a tech vendor. Whether it’s best to give users a choice vs deprecating them entirely is a different debate. But, if executed properly, the move toward transparency and controls for end users does align with how consumer sentiments and regulations have evolved over the years.

Tyler Stewart, Media Solutions Architect Lead, APAC at Monks

Google’s change of step on 3PCD doesn’t change the imperative for privacy-centric advertising strategies—between regulatory changes and 3PCD across other browsers and devices, the need for privacy-preserving alternatives is still as pressing as ever.

At the end of the day, consumers globally have significant concerns about their data privacy and want the businesses they transact with to address these and treat the information they share with respect – rather than as a commodity. It was never really Google’s place to be the arbiter of the private web (in many ways, it never wanted to be) and its decision here will hopefully better enable the industry at large to act more openly and collaboratively to develop solutions that meet both the needs of the industry and the rights and expectations of consumers.

Brands that have already started exploring initiatives like the judicious use of first-party data, consent management, modeled measurement solutions, and conversion recovery mechanisms will continue to see benefits from these investments and should continue down this road. Those who haven’t shouldn’t see this announcement as an excuse to “kick the can down the road” like the many 3PCD postponements that have come before. To avoid being left behind – both in terms of advertising capability and trust with their customers – they, too, need to take the path towards privacy.

Despite the shelving of third-party cookie deprecation, industry leaders continue to advocate for the exploration of alternative measures. This encouragement underscores the necessity of evolving towards a privacy-by-design advertising ecosystem. Such a shift is crucial not only for maintaining consumer trust but also for fostering a more sustainable and ethical digital landscape. By prioritising privacy in the foundational design of advertising practices, we can ensure that the future of digital marketing aligns with the growing demands for user data protection and transparency.

Singapore – After multiple delays to phase out its use across its own browsers, tech giant Google has stated that it will abandon plans on deprecating third-party cookies and instead introduce a new experience in Chrome that lets people make an informed choice that applies across their web browsing.

In a new blog post by Anthony Chavez, VP at Privacy Sandbox at Google, he stated that this updated approach elevates user choice. Moreover, they also recognize that their proposed transition requires significant work by many participants and will have an impact on publishers, advertisers, and everyone involved in online advertising.

“Early testing from ad tech companies, including Google, has indicated that the Privacy Sandbox APIs have the potential to achieve these outcomes. And we expect that overall performance using Privacy Sandbox APIs will improve over time as industry adoption increases,” he said.

Chaves further added, “As this moves forward, it remains important for developers to have privacy-preserving alternatives. We’ll continue to make the Privacy Sandbox APIs available and invest in them to further improve privacy and utility. We also intend to offer additional privacy controls, so we plan to introduce IP Protection into Chrome’s Incognito mode.”

He also noted that they will continue to work with UK’s Competition and Markets Authority (CMA) and Information Commissioner’s Office (ICO), publishers, web developers and standards groups, civil society, and participants in the advertising industry in order to materalise this new solution.

It is worth noting that Google had previously announced that it will delay the deprecation of third-party cookies to 2025, with the initial phase-out initially intended to roll out back in 2022. At the time, multiple industry leaders have remarked that the advertising scene should continue to adopt to changes and experiment on new platforms encouraging the use of zero and first-party data.

Hong Kong – Omnicom Media Group Hong Kong (OMG HK) has created a proprietary and unique dashboard with enhanced functionality by incorporating Google’s Generative AI technology into its social listening framework. This connection helps brands to quickly and effectively evaluate massive amounts of social media interactions, identifying various nuances, settings, and consumer mood. 

The customised dashboard also distinguishes OMG HK and its agencies as more than just traditional media agencies, allowing them to broaden their capabilities and become more agile in an era where marketers seek to consolidate agency resources. 

This is a change from keyword-based social listening, as the first brand in the network to use this feature is Mead Johnson Nutrition, a client of PHD Hong Kong. Mead Johnson Nutrition can prioritise their media buys to reach particular demographics and maintain flexibility in their marketing endeavours by utilising the dashboard. 

OMG HK’s social listening dashboard has natural language processing capabilities through advanced language understanding provided by GenAI models. This makes it more adept than a keyword-based method in understanding the subtleties, context, and sentiment of social media posts and comments.

OMG HK’s proprietary dashboard can process ambiguity, sarcasm, complicated sentence structures, and colloquial idioms more precisely through the use of GenAI, which improves sentiment analysis and insights. Additionally, it has the ability to decipher and evaluate the meaning behind emojis and other non-textual components frequently found in social media messages. 

The improved social listening dashboard from OMG HK provides customizable sentiment analysis across several brands. It has the ability to effectively detect the mood conveyed towards each unique brand by screening comments that mention several companies. It ascertains whether the attitude is favourable, unfavourable, or neutral for each brand mentioned by examining the larger context. Even in intricate conversations involving multiple brands, this flexibility allows for more detailed and accurate brand-specific insights. 

Large volumes of social media data can be quickly processed by the improved dashboard created by OMG HK, and it can produce succinct, insightful reports. It finds the most important themes, subjects, and opinions that are present in the data and presents them in a way that is simple to understand. The generation of insights is accelerated and made more agile by this capacity. 

OMG HK’s dashboard can be adjusted and tailored to unique domains, industries, or scenarios that are pertinent to a given brand or market by using GenAI. With the use of this capacity, the GenAI model is better able to comprehend and interpret the lingo, subtleties, and vocabulary unique to that field, producing more precise and pertinent insights. 

OMG HK’s dashboard is scalable with its interface with Google BigQuery, which enables it to manage enormous volumes of social media data in real-time. The dashboard can track and examine social media streams in real-time, giving users the most recent information and facilitating fast reactions to new trends.

Chris Kwok, head of data, Omnicom Media Group Hong Kong, said, “Our proprietary proposition offers clients like Mead Johnson Nutrition with insights into customer sentiments and conversations. By leveraging advanced language understanding and analytics, we empower brands to make data-driven decisions and drive their social media strategies forward.” 

Meanwhile, Chloe Ko, marketing and acquisition director and business co-head at Mead Johnson Nutrition, commented, “With unparalleled insights and analysis of social media conversations, we can better understand our consumers and their sentiments. This empowers us to drive our marketing initiatives forward, making data-driven decisions that resonate with our target audience.”

Singapore – Google has announced the completion of its latest data center and cloud region campus expansion in Singapore, bringing the company’s total investment in technical infrastructure in nation to US$5b.

This comes off the back of Google’s recently announced US$2 billion investment in Malaysia, which includes the development of the country’s first Google data center and Google Cloud region to meet the growing demand for cloud services locally and around the world, and Al literacy programs for Malaysian students and educators.

The Google data center in Singapore will power Google’s popular digital services such as Search, Maps, and workspace and will play an important role in enabling Google to deliver AI benefits to users and customers across Singapore. 

Moreover, the Google Cloud region will deliver high-performance and low-latency services to large enterprises, startups and public sector organizations. Google Cloud customers will also benefit from key controls that allow them to maintain security, data residency and compliance standards. 

This expansion of Google’s data center and cloud region infrastructure will help address the growing demand for cloud services locally and around the world. Complementing strategic initiatives that Google has been running in partnership with the Singapore Government, such as AI Trailblazers, Google for Startups Accelerator: AI First Singapore, and Skills Ignition SG, this move affirms the Government’s move to establish Singapore as a regional data center hub, while supporting Singapore’s National AI Strategy 2.0 and its focus on compute infrastructure to fuel AI-led economic development.

Kate Brandt, chief sustainability officer at Google, said, “Data centres serve as the growth engines for digital progress by providing the foundation for digital transformation and innovation. The expansion of our data center campus in Singapore reaffirms our commitment to helping Southeast Asian organizations capitalize on digital opportunities, while ensuring that growth is as sustainable as possible.”

She added, “Google is deeply committed to managing our environmental footprint, playing a key role in supporting a just climate transition, and helping to accelerate the global transition to a net-zero future.”

Singapore – The Singapore Tourism Board (STB) and Google will be expanding on its partnership to create more augmented reality (AR) experiences, which will be directly available on Google Maps for the first time.

This partnership with Google builds upon the success of Merli’s Immersive Adventure – an innovative AR tour to six enchanting stops around Singapore through STB’s Visit Singapore Travel Guide app launched in January this year.

As part of this pilot, STB will continue to use Google’s ARCore and Geospatial Creator to develop new location-based AR experiences. 

Unlike before when STB’s AR experiences were made available only on its travel app, these new AR experiences can soon be discovered and enjoyed entirely within the Google Maps mobile app, one of two cities in which these experiences will be available.

Moreover, STB has also onboarded over a dozen other tourism stakeholders in Singapore to join the pilot, who themselves will also develop location-based AR experiences to provide 30 places of interests with AR experiences, creating an immersive journey across key tourism precincts in Singapore.

With this expansion, the AR content will now be visible remotely via Street View on the Google Maps mobile app for a seamless and accessible experience regardless of location. Users near the landmarks can also discover the AR content on their mobile devices by scanning their surroundings using Lens in Maps, as it overlays the physical surroundings in the real world.

The full experience will be available on Google Maps later this Summer. STB plans to further grow the number of location-based AR experiences in Google Maps beyond 30, building on its goal of making Singapore the world’s first “AR City” in Google Maps.

Talking about this latest offering, Eric Lai, group product manager, AR, said, “We’re thrilled to unlock a new way for people to interact, engage and discover Singapore’s vibrant culture and history on Google Maps. Through location-based AR experiences, we’re making it more intuitive for over a billion users to discover this iconic city in a way like never before.”

Meanwhile, Simon Ang, director, The Collaboratory, Singapore Tourism Board, commented, “We are excited to extend our partnership with Google to bring even more immersive and innovative experiences to travellers through AR on Google Maps. This partnership underscores STB’s dedication to testing the use of frontier technologies which can revolutionise the visitor’s experience of tomorrow.”

“This pilot greatly benefits local businesses, who can leverage AR to tell different stories over the same spaces, and have their content discoverable and accessible on Google Maps. It also benefits travellers as it aids their discovery of new places of interest, and enriches them with a deeper understanding of Singapore’s rich history and culture through interactive storytelling,” he added.

Singapore – The phase-out of third-party cookies by Google is hitting yet another roadblock, as the tech giant announced that the move will most likely be delayed until early 2025. This is the latest cookie deprecation delay from Google, with the phase-out initially intended to roll out back in 2022.

In a blog post in Google’s The Privacy Sandbox page, it stated that they recognise that there are ongoing challenges related to reconciling divergent feedback from the industry, regulators and developers and that they will continue to engage closely with the entire ecosystem.

“It’s also critical that the Competition and Markets Authority (CMA) has sufficient time to review all evidence including results from industry tests, which the CMA has asked market participants to provide by the end of June. Given both of these significant considerations, we will not complete third-party cookie deprecation during the second half of Q4,” Google stated.

The first delay on the Google third-party cookie phase-outs happened by late 2023, then again to late 2024, and now to early 2025.

In light of yet another year of delay of third-party cookie phaseout, MARKETECH APAC reached out to multiple industry leaders in the region to learn more about what does this delay means for the future of a privacy-centric advertising strategy for marketers moving forward, and how brands should continue in their efforts to utilise first-party or zero-party data strategies for their marketing initiatives moving forward.

Genelle Hung, Country Manager for SEA at PubMatic

Adapting advertising technology for a more privacy-centric future is paramount and is an effort worth taking the time to get right. Google’s new timeline does not change our commitment to creating a vibrant ecosystem around Privacy Sandbox as well as other addressability innovation areas like alternative IDs, contextual signals and commerce media. At PubMatic, we are not taking our foot off the gas. We are continuing to test and innovate around Privacy Sandbox initiatives so we can best prepare our publishers and media buyers for an inevitable cookieless future.

Nishanth Raju, Managing Director for Asia at Lotame

Deja vu, Google. It’s really no great surprise that Google has pushed back the third-party cookie deadline again. It’s in an impossible polyamorous relationship where none of its partners (legislators, regulators, industry execs) are satisfied by its commitment. The message for brands and agencies is crystal clear. Do not slow down on divesting your advertising from cookies, as they will be retired at some point. It’s a matter of who controls your fate. Give into waiting on Google, and you’re unfortunately wasting precious time building a solid portfolio of options, whether it’s identity frameworks or data collaboration. 

Dan Richardson, Director of Data & Insights for AUSEA at Yahoo

Google’s new timeline helps the industry continue to test and adapt. Beyond even cookies, non-addressable inventory will only increase and the industry should act now to prepare for these changes. Either way, Yahoo is ready to support advertisers today, with solutions for addressable and non-addressable environments, as well as testing in the Privacy Sandbox.

Gary Cheung, General Manager at NP Digital Hong Kong & Taiwan

From our point of view, the delay comes to no surprise, but the deprecation of cookies will happen eventually, and marketers and advertisers need to prepare for it. This further delay will allow marketers additional time to prepare for the loss of third-party cookies and how we should adopt a first-party-driven data strategy to drive accurate and impactful marketing. 

It is crucial for marketeers and brands to focus towards in maximising the acquisition of 1st-party data. This includes different types of data such as CRM, loyalty data, as well as online behavioural data gathered from digital assets like websites, apps, and media data such as clicks and views.

Bharat Khatri, Chief Digital Officer, Omnicom Media Group Asia Pacific

The cookieless future is not the whole story but one part of where we are headed in a privacy-first world. Effective advertising is powered by a wide variety of signals not just cookies. These traditional signals are bound to deprecate next year or soon due to high privacy concerns.

But there is a bigger issue — our industry is so focused on these declining traditional signals that they are not considering new developments like Google PAIR and The Trade Desk’s Unified ID 2.0. Privacy centricity is the now and the future for our industry. 

Nonetheless, this news does not slow down the comprehensive approach we are taking to help clients stay ahead of the curve. OMG is taking a privacy by design approach with clients and accelerating towards privacy-safe future signals to continue our commitment towards responsible advertising.

Fai-keung Ng, Director of Data Partnerships at The Trade Desk

This is a quintessential illustration of why tethering the future of your business to a highly uncertain solution is not advisable. Advertisers ought to persist in their first-party data building endeavours, while publishers must prioritise expanding their base of authenticated users, regardless of Google’s cookie deprecation decision.

It is worth noting that this third-party deprecation delay by Google doesn’t comes as a surprise for many of the industry leaders in Asia-Pacific, as many are optimistic in the alternative strategies they use for a privacy-centric advertising era ahead. Moreover, utilising first-party and zero-party data using various advertising strategies are becoming more and more commonly applied across the industry, with some saying as well that this delay will not slow down their approach for responsible advertising, as they aim to guide their clients to stay ahead of the curve. From a general perspective, this new delay from Google is another indication for many industry leaders to continue evolving towards a future where understanding of users’ privacy is at the heart of their responsible advertising mantra online.