Singapore — Giift, a provider of loyalty management solutions, has announced it has acquired majority ownership in Loyolink Marketing, a loyalty, lifestyle privileges, and incentive provision space.

Giift and Loyolink’s combined efforts will expand their service offerings across Giift’s client base and Giift affiliate network, in the GCC but also in other geographies and jointly increase loyalty engagement added value.

On the acquisition, Laurent Xatart, co-founder of Giift, said, “Adding Loyolink to the Giift ecosystem will strategically enrich our offer and allow us to leverage our existing Giift products and services, opening up new possibilities for our customers that are unique in the market.”

Simultaneously, another co-founder of Giift, Pascal Xatart, commented, “Loyolink will enable Giift clients to engage more effectively and more personally with their customers.”

Xatart added, “Enhancing the Giift customer experience portfolio with Loyolink will create a new paradigm for how commerce is managed digitally as it will deliver a higher personalization, helping organizations ensure every engagement is relevant and impactful.”

Meanwhile, Naresh Handa, co-founder and CEO Loyolink Marketing, shared, “I am personally very excited to see that Loyolink’s pool of knowledge, best industry practices, and merchant partner nuances can now be shared across Giift’s global presence in countries like Americas, APEC, MENA, and Europe.”

Singapore – Global rewards management platform Giift has announced the launch of Giift Engage, a marketing tool that helps drive customer experience through reward-based offers.

Giift Engage allows companies to promote themselves to customers through points-based promotions like enabling mile points or an egift card program in the form of personalized digital customer experiences, games, and more across multiple communication channels. 

With more than 50,000 program affiliates collectively built into the platform with industries spanning from banking to hospitality, Giift Engage can be used by companies for a wide range of client activities across acquisition, lead generation, portfolio usage, digital adoption, among others. Moreover, Giift Engage will be used internally as well, for instance, to incentivize staff for activities and outcomes, productivity, project completion, collaboration.

“Loyalty is a consequence of sustained and relevant engagement between a brand and its customers. Most of the time, programs fail due to their inability to engage meaningfully with their customer base. Giift Engage seeks to address that without brands having to go through a stressful implementation exercise and in a more cost-efficient manner,” said Pascal Xatart, co-founder and director for Giift.

Giift operates within the APAC region, with offices in Singapore and Jakarta.